At Highwoods , we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience ...
54 Highwoods Jobs Hiring Near You
At Highwoods , we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience ...
Description At Highwoods , our focus is on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and our local communities. We believe in enhancing the ...
Description At Highwoods , our focus is on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and our local communities. We believe in enhancing the ...
Maintenance Technician
Tampa, FL ยท On-site
As a Highwoods Maintenance Technician, you will independently perform a wide variety of general maintenance repairs relating to an assigned portfolio of commercial properties and complete appropriate ...
Maintenance Technician
Tampa, FL ยท On-site
As a Highwoods Maintenance Technician, you will independently perform a wide variety of general maintenance repairs relating to an assigned portfolio of commercial properties and complete appropriate ...
At Highwoods , our focus is on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and our local communities. We believe in enhancing the customer ...
At Highwoods , our focus is on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and our local communities. We believe in enhancing the customer ...
Senior Maintenance Technician
Tampa, FL ยท On-site
At Highwoods , our focus is on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and our local communities. We believe in enhancing the customer ...
Senior Maintenance Technician
Tampa, FL ยท On-site
At Highwoods , our focus is on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and our local communities. We believe in enhancing the customer ...
Description At Highwoods , we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing the customer ...
Description At Highwoods , we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing the customer ...
Description As a Highwoods Maintenance Technician, you will independently perform a wide variety of general maintenance repairs relating to an assigned portfolio of commercial properties and complete ...
Description As a Highwoods Maintenance Technician, you will independently perform a wide variety of general maintenance repairs relating to an assigned portfolio of commercial properties and complete ...
Director of Development
Nashville, TN ยท On-site
Represent Highwoods in a professional manner to clients, vendors and the general public. Must be a team player who collaborates and works unselfishly with co-workers and the project team. Should be ...
Director of Development
Nashville, TN ยท On-site
Represent Highwoods in a professional manner to clients, vendors and the general public. Must be a team player who collaborates and works unselfishly with co-workers and the project team. Should be ...
Director of Construction
Tampa, FL ยท On-site
... Highwoods capital * Leads, develops, and mentors division Construction Department team members * Works closely with the leasing department throughout the leasing and construction process to ensure a ...
Director of Construction
Tampa, FL ยท On-site
... Highwoods capital * Leads, develops, and mentors division Construction Department team members * Works closely with the leasing department throughout the leasing and construction process to ensure a ...
Maintenance Technician
Tampa, FL ยท On-site
As a Highwoods Maintenance Technician, you will independently perform a wide variety of general maintenance repairs relating to an assigned portfolio of commercial properties and complete appropriate ...
Maintenance Technician
Tampa, FL ยท On-site
As a Highwoods Maintenance Technician, you will independently perform a wide variety of general maintenance repairs relating to an assigned portfolio of commercial properties and complete appropriate ...
Nashville, TN Description At Highwoods, we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing ...
Nashville, TN Description At Highwoods, we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing ...
Property Accountant (6-month contract)
Raleigh, NC ยท On-site
$59K - $78K/yr
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic ...
Property Accountant (6-month contract)
Raleigh, NC ยท On-site
$59K - $78K/yr
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic ...
Property Accountant (6-month contract)
Raleigh, NC ยท On-site
$59K - $78K/yr
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic ...
Property Accountant (6-month contract)
Raleigh, NC ยท On-site
$59K - $78K/yr
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic ...
Senior Property Manager
Raleigh, NC ยท On-site
Review all invoices and submit them for payment in a manner which maximizes Highwoods operating income * Maintain contact with customers and owner representatives to ensure solid, reliable ...
Senior Property Manager
Raleigh, NC ยท On-site
Review all invoices and submit them for payment in a manner which maximizes Highwoods operating income * Maintain contact with customers and owner representatives to ensure solid, reliable ...
Senior Property Manager
Raleigh, NC ยท On-site
Review all invoices and submit them for payment in a manner which maximizes Highwoods operating income * Maintain contact with customers and owner representatives to ensure solid, reliable ...
Senior Property Manager
Raleigh, NC ยท On-site
Review all invoices and submit them for payment in a manner which maximizes Highwoods operating income * Maintain contact with customers and owner representatives to ensure solid, reliable ...
At Highwoods , we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience ...
At Highwoods , we focus on providing exceptional experiences for everyone involved - our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience ...
Represent Highwoods in a professional manner to clients, vendors and the general public. Must be a team player who collaborates and works unselfishly with co-workers and the project team. Should be ...
Represent Highwoods in a professional manner to clients, vendors and the general public. Must be a team player who collaborates and works unselfishly with co-workers and the project team. Should be ...
Property Accountant (6-month contract)
$59K - $78K/yr
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic ...
Property Accountant (6-month contract)
$59K - $78K/yr
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic ...
Senior Property Manager
Raleigh, NC ยท On-site
Review all invoices and submit them for payment in a manner which maximizes Highwoods operating income * Maintain contact with customers and owner representatives to ensure solid, reliable ...
Senior Property Manager
Raleigh, NC ยท On-site
Review all invoices and submit them for payment in a manner which maximizes Highwoods operating income * Maintain contact with customers and owner representatives to ensure solid, reliable ...
Maintenance Technician
Raleigh, NC ยท On-site
Participates in and follows the guidelines of Highwoods Safety Program. Work Performed * Responsible for the overall maintenance of building, utility systems and building equipment * Perform routine ...
Maintenance Technician
Raleigh, NC ยท On-site
Participates in and follows the guidelines of Highwoods Safety Program. Work Performed * Responsible for the overall maintenance of building, utility systems and building equipment * Perform routine ...
Highwoods Jobs Information

Full-time
Posted 15 days ago
Job description
As a Customer Experience & Administrative Coordinator, you will be key in creating a welcoming environment and supporting seamless daily operations. This role combines administrative support for the property management team of approximately 2m square feet of Class A Commercial Office building and parking garage in downtown Nashville, with hands-on customer service, including event coordination and operational assistance. You'll represent Highwoods professionally to customers, vendors, and the public while championing efforts to enhance the customer journey and foster a customer-centric culture. This dynamic role requires a high-energy, flexible approach, balancing administrative tasks with proactive engagement across the portfolio.
Key Responsibilities:
Customer Engagement & Experience
- Serve as the customer concierge, ensuring a seamless experience for all customers and visitors.
- Coordinate and support customer events, including food trucks, pop-ups, wellness initiatives, and seasonal activations.
- Conduct Fitness Center tours and manage waiver agreements.
- Maintain an updated calendar of local events and notify customers of street closures or city happenings.
- Periodically visit customers to build relationships and gather feedback.
- Work with the marketing and property management teams on customer communications and engagement strategies.
- Develop relationships with local businesses to secure exclusive perks for customers.
- Manage and oversee reservations for amenity spaces, including conference rooms, social spaces and common areas.
Operations & Administrative Support
- Provide day-to-day administrative support for one or more members of the property management team.
- Conduct monthly property inspections and track action items.
- Monitor and manage janitorial services, ensuring all customer requests are addressed promptly.
- Oversee and follow up on work orders in Prism, tracking completion and resolution.
- Maintain and update customer databases in Prism and Salesforce.
- Assist with invoicing for additional tenant services, such as electric sub-meters and after-hours HVAC requests.
- Assist with fire drills and safety initiatives, including customer appreciation efforts post-drill.
- Support property managers with the operation of all on-site amenities.
- Assist in third-party vendor coordination, scheduling, and service tracking.
- Stay actively engaged and support communication efforts during emergency situations.
- Assist the Property Managers with special projects including budgeting, preparation of monthly reports, and capital expenditures,
- Issue and track building/suite/amenity access cards.
- Assist with move-ins/move-outs and preparing welcome packets.
Qualifications/Knowledge, Skills, Abilities
- Strong organizational and time management skills with a keen attention to detail
- Excellent written and verbal communication skills, engaging effectively with both technical and non-technical audiences
- Proactive problem solver with a passion for delivering exceptional service
- Exceptional interpersonal skills, with the ability to build positive relationships with customers and teams
- Ability to work independently and collaboratively while staying focused and accountable
- Thrive in a fast-paced, dynamic environment, managing multiple priorities with flexibility, efficiency and poise
Education/Experience
- Associate's degree required; Bachelor's degree preferred
- 3+ years of administrative experience, preferably in property management or a related field
- 1-3 years of relevant customer experience or hospitality experience
- Proficiency in Microsoft Office and CRM systems; Salesforce experience is a plus
Why Join Our Team
At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.
Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, stand, stoop, balance, walk, kneel, crouch, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. Must be able to inspect all areas of the properties, including roof, and/or basement.
May occasionally lift, push, or pull up to 30 pounds.
This job description is intended to provide a general overview of essential responsibilities and requirements. It is not an exhaustive list of all duties, skills, or working conditions associated with the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.