POS Support Engineer Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA. This is a Permanent opportunity offering ...
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POS Support Engineer Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA. This is a Permanent opportunity offering ...
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
Quick apply
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
Quick apply
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
POS Support Lead | Atlanta
Chicago, IL · On-site
A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...
POS Support Lead | Atlanta
Chicago, IL · On-site
A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
Quick apply
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...
A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...
POS Support Representative
Allentown, PA · On-site
$17.75 - $24/hr
A POS Support Representative is expected to work with customers to identify POS system related problems and advise them on solution. They should achieve resolution by analyzing call logs to notice ...
POS Support Representative
Allentown, PA · On-site
$17.75 - $24/hr
A POS Support Representative is expected to work with customers to identify POS system related problems and advise them on solution. They should achieve resolution by analyzing call logs to notice ...
POS Support Representative
$17.75 - $24/hr
A POS Support Representative is expected to work with customers to identify POS system related problems and advise them on solution. They should achieve resolution by analyzing call logs to notice ...
POS Support Representative
$17.75 - $24/hr
A POS Support Representative is expected to work with customers to identify POS system related problems and advise them on solution. They should achieve resolution by analyzing call logs to notice ...
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
Quick apply
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
Quick apply
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
Quick apply
POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team.
POS Support Technician
$21 - $29/hr
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible * Prepare/stage POS hardware and software for deployment * Maintain POS ...
Quick apply
POS Support Technician
$21 - $29/hr
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible * Prepare/stage POS hardware and software for deployment * Maintain POS ...
POS Support Specialist
Grimes, IA · On-site
POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral devices and a variety of software used in our overall operations. This Support Services Specialist role ...
POS Support Specialist
Grimes, IA · On-site
POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral devices and a variety of software used in our overall operations. This Support Services Specialist role ...
POS Support Technician
$20.25 - $27.75/hr
This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...
POS Support Technician
$20.25 - $27.75/hr
This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...
POS Support Technician
Paragould, AR · On-site
$20.25 - $27.75/hr
This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...
POS Support Technician
Paragould, AR · On-site
$20.25 - $27.75/hr
This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...
POS Support Technician
$20.25 - $27.75/hr
This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...
Quick apply
POS Support Technician
$20.25 - $27.75/hr
This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...
POS Support Technician (Korean Bilingual)
Hackensack, NJ · On-site
$20 - $29/hr
Hackensack, NJ Full Time - Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible - Prepare/stage POS hardware and software for ...
Quick apply
POS Support Technician (Korean Bilingual)
Hackensack, NJ · On-site
$20 - $29/hr
Hackensack, NJ Full Time - Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible - Prepare/stage POS hardware and software for ...
Los Angeles, CA, Full Time - Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible - Prepare/stage POS hardware and software ...
Quick apply
Los Angeles, CA, Full Time - Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible - Prepare/stage POS hardware and software ...
POS Engineer
Boston, MA · On-site
$134K - $177K/yr
Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering experience * 3 years edge computing in large scale environment * 5 years POS hardware experience * 1 year ...
POS Engineer
Boston, MA · On-site
$134K - $177K/yr
Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering experience * 3 years edge computing in large scale environment * 5 years POS hardware experience * 1 year ...
POS Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do pos support jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for pos support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Pos Support position, and why are they important?
To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.
What are some common challenges faced in a POS Support role, and how are they typically addressed?
In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.
What is a POS Support job?
A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.
More about POS Support jobs
What cities are hiring for Pos Support jobs? Cities with the most Pos Support job openings:
What are the most commonly searched types of Pos Support jobs? The most popular types of Pos Support jobs are:
What states have the most Pos Support jobs? States with the most job openings for Pos Support jobs include:
What job categories do people searching Pos Support jobs look for? The top searched job categories for Pos Support jobs are:
Job description
POS Support Engineer
Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA.
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
The POS Support Engineer serves as the escalation point for the most complex technical issues affecting
restaurant POS and payment systems. This role requires advanced troubleshooting across POS software,
Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of aged or unresolved incidents, perform deep diagnostic analysis to determine root cause, and guide technicians toward effective resolution.
Duties and Responsibilities:
- Serve as escalation point for complex support issues unresolved by RST and AST technicians.
- Analyze multi-layer technical issues involving POS software, payment processing, Windows systems, networking, and peripherals.
- Take ownership of aged tickets and drive resolution.
- Perform root cause analysis to identify underlying issues rather than treating symptoms.
- Design and execute diagnostic strategies to isolate failures across terminals, servers, and network infrastructure.
- Diagnose issues affecting POS terminals, servers, printers, and payment devices.
- Troubleshoot payment gateway connectivity and transactions failures.
- Investigate logs, services, and application behavior to identify faults.
- Coordinate with vendors or payment processors when deeper integration issues arise.
- Troubleshoot Windows OS issues impacting POS system stability.
- Diagnose network issues involving DNS, DHCP, routing and firewalls.
- Utilize diagnostic tools such as log analysis, connectivity testing, and monitoring utilities.
- Ensure all system updates and patches are properly deployed and tested.
Required Skills:
- Advanced troubleshooting of POS systems and payment environments
- Experience supporting restaurant POS environments
- Strong Windows operating system knowledge
- Understanding of networking fundamentals (DNS, DHCP, routing, firewalls, VLANs)
- Experience diagnosing intermittent connectivity and transaction failures
- Strong analytical and root-cause problem solving
- Excellent communication and documentation skills
- Experience in providing excellent customer service
About Expert Technical Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Atlanta, GA, US
Year founded
2010