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Overnight Desk Jobs (NOW HIRING)

Genesis10

Overnight Service Desk Analyst

Omaha, NE · On-site

$19.50 - $26.75/hr

The Overnight Service Desk Analyst provides critical after-hours IT support, serving as the primary point of contact during overnight operations and managing incidents and service requests with ...

Four Seasons Hotels

Overnight Front Desk Agent

Saint Louis, MO · On-site

$13.75 - $17.50/hr

Overnight Front Desk Agent Role The Overnight Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience.

OTH Hotels Resorts

Night Auditor

Gettysburg, PA

$15.50 - $20.75/hr

As a Night Auditor , you're more than the overnight desk presence-you're the calm, capable guide who ensures that every guest ends their day and begins the next with confidence and care. This isn't ...

OTH Hotels Resorts

Night Auditor

Gettysburg, PA · On-site

$15.50 - $20.75/hr

As a Night Auditor , you're more than the overnight desk presence-you're the calm, capable guide who ensures that every guest ends their day and begins the next with confidence and care. This isn't ...

Sunset Key Cottages

Overnight Front Desk Agent

Key West, FL

$14 - $17.75/hr

Overnight Front Desk Agents are responsible for making lasting impressions, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural ...

Sunset Key Cottages

Overnight Front Desk Agent

Key West, FL

$14 - $17.75/hr

Overnight Front Desk Agents are responsible for making lasting impressions, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural ...

Sunset Key Cottages

Overnight Front Desk Agent

Key West, FL · On-site

$14 - $17.75/hr

Overnight Front Desk Agents are responsible for making lasting impressions, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural ...

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Overnight Desk information

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How much do overnight desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for overnight desk in the United States is $30.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $43.03 per hour, depending on experience, location, and employer.

What are the typical challenges faced in an Overnight Desk position?

One of the main challenges in an Overnight Desk role is managing extended periods of low activity while staying alert and ready to respond promptly to guest or client needs at any hour. You may also be responsible for handling late-night emergencies, assisting with check-ins or reservations, and performing security or administrative tasks with minimal supervision. The role often requires independent problem-solving and excellent time management to ensure all nightly tasks are completed before morning shifts begin. Working overnight hours can also present challenges to your sleep schedule, so adaptability and self-care are important.

What is an Overnight Desk job?

An Overnight Desk job typically involves monitoring a front desk or control center during nighttime hours. Duties may include checking in guests, handling phone inquiries, responding to emergencies, and maintaining security protocols. This role is common in hotels, office buildings, and security firms, requiring strong attention to detail and the ability to work independently. Effective communication and problem-solving skills are crucial for handling overnight issues.

What are the key skills and qualifications needed to thrive in the Overnight Desk position, and why are they important?

To thrive as an Overnight Desk professional, you need strong customer service skills, attention to detail, and the ability to manage multiple tasks during overnight hours, typically supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and basic office equipment is often required. Excellent communication, reliability, and the ability to remain calm under pressure are vital soft skills for this position. These skills ensure smooth operations, address guest or client needs efficiently, and maintain security or service standards during night shifts.

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Overnight Desk jobs near you

Home2 Suites Overnight Desk-Night Auditor

Home2 Suites by Hilton

Queensbury, NY • On-site

$18.50/hr

Part-time

Posted 8 days ago

Home2 Suites by Hilton rating

5.4

Company rating: 5.4 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

79th of 105 rated hotels

Job description

Home2 Suites by Hilton Queensbury is hiring for Night Auditor. 11p-7a starting at $18.50 an hour, with Hilton Hotels discount and company wide incentives!! We will train you on premise. Busy not cutting hours!
Job Summary
The Night Auditor/Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
Job Essentials
  • Balances and audits for accuracy room revenue, all room and tax charges, cashier's reports and guest and house accounts, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues.
  • Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
  • Assist guests with arrival and departure from hotel, while providing positive guests experiences.
  • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate in accordance to established guidelines.
  • Maintain confidentiality of all guests and hotel information.
  • Exhibit attention to detail in order to ensure security of guest room access.
  • Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the Make it Right Hilton established guidelines.
  • Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner
  • Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
  • Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
  • Ensure work area is clean and clear debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
  • Perform any other job related duties as assigned.

Other
  • Ability to access and accurately input information using a moderately complex computer system
  • Able to handle cash and credit transactions.
  • General knowledge of local area attractions and transportation.
  • Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
  • Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to observe and detect signs of emergency situations.
  • Ability to establish and maintain effective working relationships with associates, customers and patrons.
  • Command of the English language both written and verbal.
  • Ability to multi-task, and prioritizes with excellent follow up skills and customer service.
  • Regular attendance in conformance with the standards is essential to the successful performance of this position.
  • Comply with attendance rules and be available to work on a regular basis. Able to work a flexible schedule, varied shifts, including Weekday, Evenings, weekends and holidays.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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