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Operations Support Specialist Jobs in Iowa (NOW HIRING)

Asset Living

Regional Operations Specialist

Des Moines, IA

$50K - $67K/yr

The Operations Specialist will perform tasks in various areas to include administrative support ... Provide ongoing support to assigned senior-level managers. * Collect and review historical income ...

Asset Living

Regional Operations Specialist

Des Moines, IA · On-site

$50K - $67K/yr

Operations Specialist The Operations Specialist will provide administrative support to senior-level management responsible for the overall management and performance of communities within the ...

Asset Living

Regional Operations Specialist

Des Moines, IA · On-site

$50K - $67K/yr

Operations Specialist The Operations Specialist will provide administrative support to senior-level management responsible for the overall management and performance of communities within the ...

Sieda

Economic Support Specialist

Bloomfield, IA · On-site

$15.36 - $18.05/hr

The Economic Support Specialist is responsible for the day-to-day operation of the economic programs in the county resource centers. Major programs are; LIHEAP, crisis utility assistance, resource ...

Sieda

Economic Support Specialist

Bloomfield, IA · On-site

The Economic Support Specialist is responsible for the day-to-day operation of the economic programs in the county resource centers. Major programs are; LIHEAP, crisis utility assistance, resource ...

US Navy

Aviation Operations & Support

Roland, IA

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview Aviation Boatswain's Mates in Aviation Operations & Support help launch and recover naval aircraft quickly ...

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All JobsOperations Support Specialist JobsOperations Support Specialist Jobs in Iowa

Operations Support Specialist information

See Iowa salary details

$29.6K

$59.1K

$104.7K

How much do operations support specialist jobs pay per year?

As of Aug 14, 2026, the average yearly pay for operations support specialist in Iowa is $59,141.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $64,800.00 per year, depending on experience, location, and employer.

What is the difference between Operations Support Specialist vs Customer Service Representative?

AspectOperations Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, supporting internal operationsCall centers, retail, or office settings interacting with customers
Employer & Industry UsageUsed across industries like logistics, telecom, and financeCommon in retail, telecom, and service industries
Common Search & Comparison IntentUnderstanding operational support roles and responsibilitiesCustomer interaction and service skills

The Operations Support Specialist focuses on maintaining internal processes, troubleshooting operational issues, and supporting business functions. In contrast, Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. While both roles require strong communication skills, the Operations Support Specialist typically works behind the scenes to ensure smooth operations, whereas Customer Service Representatives are front-line staff engaging directly with customers.

What is an operations support specialist?

Operations Support Specialists are professionals who assist organizations by ensuring that daily operations run smoothly and efficiently. They handle a variety of administrative, logistical, and technical tasks, such as managing data, coordinating between departments, and troubleshooting process issues. Their work supports other teams and helps maintain workflow, allowing the organization to meet its objectives more effectively. Operations Support Specialists often work in industries like finance, healthcare, logistics, and technology, adapting their skills to the specific needs of their company.

How does an operations support specialist typically collaborate with other departments within an organization?

Operations Support Specialists often serve as a crucial link between various departments such as customer service, logistics, IT, and management. They coordinate workflows, address process bottlenecks, and ensure that information flows smoothly between teams to maintain efficiency. Regular communication, cross-functional meetings, and shared project management tools are common ways they foster collaboration. This role requires strong interpersonal skills and adaptability, as priorities can shift quickly based on operational needs.

What are the key skills and qualifications needed to thrive as an operations support specialist?

To thrive as an Operations Support Specialist, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with ERP systems, data analysis tools, and proficiency in Microsoft Office Suite are typically required, and certifications like Six Sigma can be advantageous. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to operational challenges. These skills ensure smooth daily operations, efficient process management, and effective support for organizational objectives.
More about Operations Support Specialist jobs

What are the most commonly searched types of Operations Support Specialist jobs in Iowa?

The most popular types of Operations Support Specialist jobs in Iowa are:

What are popular job titles related to Operations Support Specialist jobs in Iowa?

For Operations Support Specialist jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Operations Support Specialist jobs in Iowa look for?

The top searched job categories for Operations Support Specialist jobs in Iowa are:

What cities in Iowa are hiring for Operations Support Specialist jobs?

Cities in Iowa with the most Operations Support Specialist job openings:

What are popular job titles related to Operations Support Specialist jobs in IA?

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Operations Support Specialist jobs near you
Infographic showing various Operations Support Specialist job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $59,141 per year, or $28.4 per hour.

Operations Support Specialist

Delta Dental of Iowa

Johnston, IA • On-site

$48K - $64K/yr

Full-time

Medical, Dental, Vision

Re-posted 7 days ago

Job description

Job Type
Full-time
Description
Come Smile with Us!
Join Delta Dental of Iowa as an Operations Support Specialist where you will play a key role in supporting the efficient operation of business processes across Operations and within the organization. You will provide administrative, data management, and workflow support to multiple departments while ensuring accuracy, quality, and compliance with established procedures. You will contribute to continuous improvement efforts by maintaining operational documentation, identifying process efficiencies, supporting special projects, and providing dependable backup coverage for critical support functions. Through collaboration, attention to detail, and a customer-focused approach, you will help enable operational excellence throughout the organization. This on-site role is located in Johnston, Iowa.
Learn why Jennifer enjoys working on the Operations team.
Why Delta Dental of Iowa?
For your smile. For your health. For your community.
At Delta Dental of Iowa, we're more than just a dental and vision insurance company. Improving health and wellness is at the center of everything we do. As a not-for-profit, we aim to build stronger communities by investing in actions that promote and improve health. Delta Dental of Iowa invests 40% of our dollars directly back into the communities we serve.
Come see why we are passionate about "Bringing Smiles" to our customers. Our team enjoys competitive pay and benefits, an awesome "One Team" approach, and a company culture that fosters "Exceptional Quality Service" and "Leadership at All Levels." Together, we can make a difference - not only in Iowa but across the country.
Essential Functions and Principal Accountabilities:
  • Accurately enter, review, validate and maintain data in spreadsheets, databases, or business systems, while meeting and exceeding established production, quality, and confidentiality standards. This includes claim entry, group or individual enrollment transactions and invoices.
  • Maintain electronic and paper records in accordance with department standards. Keep an organized system for tracking and retaining documentation related to data entry tasks, ensuring accuracy and accessibility.
  • Review and validate information to identify discrepancies, ensure accuracy, and maintain data integrity.
  • Assist with maintaining, updating, and organizing procedures, job aids, and operational documentation.
  • Provide back-up support to the Operations and Mailroom teams.
  • Monitor shared mailboxes and email inboxes, ensuring timely responses, effective information routing, and follow-through on requests.
  • Serve as a resource for conference room technology support and meeting setup as needed, including operation and basic troubleshooting of computers, Teams room consoles, presentation sharing, and other meeting equipment. Assist with meeting preparation, as needed.
  • Order and coordinate corporate or team lunches for scheduled lunch meetings.
  • Build and maintain effective working relationships with customers, colleagues, and other key stakeholders to support team collaboration and service excellence.
  • Communicate workflow concerns and improvement opportunities to the team leader and support implementation of approved process changes.
  • Support special projects by gathering information and completing assigned administrative tasks.
  • Take ownership of special assignments, delivering results on time while maintaining high standards of quality and thoroughness. Exhibit a high level of dependability in all aspects of the role.
  • Apply critical thinking and continuous improvement principles to identify opportunities to improve processes, efficiency, and customer service.
  • Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally.
  • Maintain strict confidentiality. Adherence to all HIPAA laws is required.
  • Perform other duties as assigned.

Requirements
Required:
  1. High school diploma or equivalent experience.
  2. Strong written and verbal communication skills.
  3. Strong attention to detail and accuracy. Excellent organizational skills.
  4. Excellent interpersonal skills.
  5. Ability to interpret and apply written procedures and work instructions consistently and accurately.
  6. Demonstrated learning ability to quickly adapt to new systems, technologies and business processes.
  7. Ability to analyze information and make independent decisions in accordance with Delta Dental policies and procedures.
  8. Ability to effectively manage routine tasks independently and as part of a team.
  9. Ability to multi-task, prioritize effectively and remain flexible.
  10. Ability to meet with visitors and respond to their questions and concerns in a professional manner.
  11. Ability to perform basic business math accurately, including calculations related to invoices, reconciliations, and data verification.
  12. Dependability in attendance and punctuality.

Preferred:
  1. Advanced PC skills including the ability to troubleshoot common problems and navigate the internet/web services.
  2. Experience with Microsoft 365 applications.
  3. Experience working in an administrative, clerical, insurance, healthcare, or customer service environment.

Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

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