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Entry Level Operations Support Specialist Jobs in Iowa

Nutrien

Operations Support

Irvington, IA · On-site

Operations Support Requisition ID: 33017 Location: Irvington, IA, USA, 50560 Workplace Type ... On-Site Experience Level: Entry Level Job Type: Full Time Nutrien is a leading provider of crop ...

Nutrien

Operations Support

IA · On-site

Operations Support Requisition ID: 32810 Location: West Union, IA, USA, 52175 Workplace Type ... On-Site Experience Level: Entry Level Job Type: Full Time Nutrien is a leading provider of crop ...

Nutrien

Operations Support

Waverly, IA · On-site

Operations Support Requisition ID: 29784 Location: Waverly, IA, USA, 50677 Workplace Type ... On-Site Experience Level: Entry Level Job Type: Full Time Nutrien is a leading provider of crop ...

Nutrien

Operations Support

Waverly, IA · On-site

Operations Support Requisition ID: 29784 Location: Waverly, IA, USA, 50677 Workplace Type ... On-Site Experience Level: Entry Level Job Type: Full Time Nutrien is a leading provider of crop ...

Nutrien

Operations Support

Waverly, IA · On-site

Operations Support Requisition ID: 29784 Location: Waverly, IA, USA, 50677 Workplace Type ... On-Site Experience Level: Entry Level Job Type: Full Time Nutrien is a leading provider of crop ...

Asset Living

Regional Operations Specialist

Des Moines, IA

$50K - $67K/yr

The Operations Specialist will perform tasks in various areas to include administrative support ... Provide ongoing support to assigned senior-level managers. * Collect and review historical income ...

Asset Living

Regional Operations Specialist

Des Moines, IA · On-site

$50K - $67K/yr

Operations Specialist The Operations Specialist will provide administrative support to senior-level management responsible for the overall management and performance of communities within the ...

Nutrien

Seasonal Operations Support

Holstein, IA · On-site

Seasonal Operations Support Requisition ID: 33423 Location: Holstein, IA, USA, 51025 Workplace Type ... On-Site Experience Level: Entry Level Job Type: Seasonal Nutrien is a leading provider of crop ...

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Entry Level Operations Support Specialist information

What are some typical challenges faced by entry level operations support specialists, and how can they be addressed?

Entry Level Operations Support Specialists often encounter challenges such as managing competing priorities, quickly learning internal systems, and effectively communicating across departments. Adapting to a fast-paced environment while maintaining accuracy is key. To address these challenges, it's helpful to proactively seek training, clarify expectations with supervisors, and develop strong organizational habits. Regular check-ins with team members and leveraging available resources can also ease the transition and support ongoing success in the role.

What are the key skills and qualifications needed to thrive as an entry level operations support specialist?

To thrive as an Entry Level Operations Support Specialist, you need strong organizational skills, attention to detail, and a foundational understanding of business processes, often supported by a bachelor's degree or relevant experience. Familiarity with office software such as Microsoft Office Suite, basic project management tools, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving abilities, and a proactive approach help you stand out in this role. These skills ensure efficient support for operations, seamless workflow coordination, and effective service to internal and external stakeholders.

What does an entry level operations support specialist do?

An Entry Level Operations Support Specialist assists with the daily operations of a company by providing administrative and logistical support. Their tasks often include data entry, processing documents, responding to customer inquiries, and coordinating with different departments to ensure smooth workflow. They play a key role in maintaining organized records, supporting process improvements, and helping resolve operational issues. This position is a starting point for individuals interested in understanding business operations and advancing to more specialized roles.

What is the difference between Entry Level Operations Support Specialist vs Customer Service Representative?

AspectEntry Level Operations Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, supporting internal operations and processesCall centers, retail, or office environments interacting with customers
Employer & Industry UsageBusinesses across industries like logistics, finance, and techRetail, telecommunications, and service industries
Common Search & Comparison IntentUnderstanding operational support roles and entry requirementsCustomer interaction and service skills

While both roles involve supporting organizational functions, the Entry Level Operations Support Specialist focuses on internal processes and operational tasks, often in an office setting, whereas Customer Service Representatives primarily handle direct customer interactions and support. The former typically requires knowledge of internal systems, while the latter emphasizes communication skills and customer satisfaction.

Is an entry level operations support specialist a good entry-level job?

An entry level operations support specialist is a suitable entry-level position that typically involves assisting with daily business operations, troubleshooting issues, and supporting team functions. It often requires basic technical skills, communication abilities, and familiarity with tools like Excel or ticketing systems, making it a good starting point for those interested in operations or administrative roles.
Entry Level Operations Support Specialist jobs near you

Operations Support Specialist

Delta Dental of Iowa

Johnston, IA • On-site

$48K - $64K/yr

Full-time

Medical, Dental, Vision

Re-posted 4 days ago

Job description

Job Type
Full-time
Description
Come Smile with Us!
Join Delta Dental of Iowa as an Operations Support Specialist where you will play a key role in supporting the efficient operation of business processes across Operations and within the organization. You will provide administrative, data management, and workflow support to multiple departments while ensuring accuracy, quality, and compliance with established procedures. You will contribute to continuous improvement efforts by maintaining operational documentation, identifying process efficiencies, supporting special projects, and providing dependable backup coverage for critical support functions. Through collaboration, attention to detail, and a customer-focused approach, you will help enable operational excellence throughout the organization. This on-site role is located in Johnston, Iowa.
Learn why Jennifer enjoys working on the Operations team.
Why Delta Dental of Iowa?
For your smile. For your health. For your community.
At Delta Dental of Iowa, we're more than just a dental and vision insurance company. Improving health and wellness is at the center of everything we do. As a not-for-profit, we aim to build stronger communities by investing in actions that promote and improve health. Delta Dental of Iowa invests 40% of our dollars directly back into the communities we serve.
Come see why we are passionate about "Bringing Smiles" to our customers. Our team enjoys competitive pay and benefits, an awesome "One Team" approach, and a company culture that fosters "Exceptional Quality Service" and "Leadership at All Levels." Together, we can make a difference - not only in Iowa but across the country.
Essential Functions and Principal Accountabilities:
  • Accurately enter, review, validate and maintain data in spreadsheets, databases, or business systems, while meeting and exceeding established production, quality, and confidentiality standards. This includes claim entry, group or individual enrollment transactions and invoices.
  • Maintain electronic and paper records in accordance with department standards. Keep an organized system for tracking and retaining documentation related to data entry tasks, ensuring accuracy and accessibility.
  • Review and validate information to identify discrepancies, ensure accuracy, and maintain data integrity.
  • Assist with maintaining, updating, and organizing procedures, job aids, and operational documentation.
  • Provide back-up support to the Operations and Mailroom teams.
  • Monitor shared mailboxes and email inboxes, ensuring timely responses, effective information routing, and follow-through on requests.
  • Serve as a resource for conference room technology support and meeting setup as needed, including operation and basic troubleshooting of computers, Teams room consoles, presentation sharing, and other meeting equipment. Assist with meeting preparation, as needed.
  • Order and coordinate corporate or team lunches for scheduled lunch meetings.
  • Build and maintain effective working relationships with customers, colleagues, and other key stakeholders to support team collaboration and service excellence.
  • Communicate workflow concerns and improvement opportunities to the team leader and support implementation of approved process changes.
  • Support special projects by gathering information and completing assigned administrative tasks.
  • Take ownership of special assignments, delivering results on time while maintaining high standards of quality and thoroughness. Exhibit a high level of dependability in all aspects of the role.
  • Apply critical thinking and continuous improvement principles to identify opportunities to improve processes, efficiency, and customer service.
  • Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally.
  • Maintain strict confidentiality. Adherence to all HIPAA laws is required.
  • Perform other duties as assigned.

Requirements
Required:
  1. High school diploma or equivalent experience.
  2. Strong written and verbal communication skills.
  3. Strong attention to detail and accuracy. Excellent organizational skills.
  4. Excellent interpersonal skills.
  5. Ability to interpret and apply written procedures and work instructions consistently and accurately.
  6. Demonstrated learning ability to quickly adapt to new systems, technologies and business processes.
  7. Ability to analyze information and make independent decisions in accordance with Delta Dental policies and procedures.
  8. Ability to effectively manage routine tasks independently and as part of a team.
  9. Ability to multi-task, prioritize effectively and remain flexible.
  10. Ability to meet with visitors and respond to their questions and concerns in a professional manner.
  11. Ability to perform basic business math accurately, including calculations related to invoices, reconciliations, and data verification.
  12. Dependability in attendance and punctuality.

Preferred:
  1. Advanced PC skills including the ability to troubleshoot common problems and navigate the internet/web services.
  2. Experience with Microsoft 365 applications.
  3. Experience working in an administrative, clerical, insurance, healthcare, or customer service environment.

Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

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