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Operations Support Engineer Jobs (NOW HIRING)

BayInfotech

Sr. Support Engineer

Santa Clara, CA · On-site

DevOps Support Engineer Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team and reporting to the director of ...

Argyle Infotech

Prod Support engineer.

Phoenix, AZ

$41.75 - $54.25/hr

Production Support Engineer Opportunity We have a new Production Support opportunity with one of ... Experience in production support, service delivery, or operations support environments. * Ability ...

Dolby

Staff Operational Support Engineer

Atlanta, GA · On-site

Infrastructure as Code & Production Operations • Work fluently with Infrastructure as Code (IaC) to understand, troubleshoot, and safely modify production environments • Leverage tools and ...

Dolby

Staff Operational Support Engineer

Atlanta, GA · On-site

Infrastructure as Code & Production Operations • Work fluently with Infrastructure as Code (IaC) to understand, troubleshoot, and safely modify production environments • Leverage tools and ...

Zobility

Operations Support

Lansing, MI · On-site

This role will work closely with operations, engineering, quality, and materials teams to help maintain production flow, support manufacturing activities, and drive operational efficiency. Key ...

VBeyond

Support Engineer

Charlotte, NC · On-site

Support Engineer Location - Charlotte, Phoenix, Boston, NY Type: Contract Top requirements ... and operation of IT systems ALL YOULL NEED FOR SUCCESS Bachelors degree in Computer Science ...

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How much do operations support engineer jobs pay per year?

As of Jun 4, 2026, the average yearly pay for operations support engineer in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support Engineer, and why are they important?

To thrive as an Operations Support Engineer, you need a solid understanding of systems administration, troubleshooting, and incident management, typically backed by a degree in computer science or a related field. Familiarity with monitoring tools like Nagios or Splunk, scripting languages (such as Python or Bash), and ITIL or relevant technical certifications is highly valued. Strong problem-solving abilities, effective communication, and the capacity to remain calm under pressure help you excel in this role. These skills and qualities are crucial for minimizing downtime, ensuring system reliability, and supporting business continuity.

How does an Operations Support Engineer typically collaborate with other departments to resolve technical issues?

Operations Support Engineers frequently work cross-functionally, partnering with teams such as development, quality assurance, and customer support to identify, troubleshoot, and resolve technical problems. They often act as a bridge between technical and non-technical staff, translating issues and coordinating solutions efficiently. Regular communication, participation in incident response meetings, and documentation of solutions are essential aspects of this collaboration. This team-oriented approach not only resolves issues faster but also helps prevent future incidents by sharing knowledge across departments.

What does an Operations Support Engineer do?

An Operations Support Engineer is responsible for maintaining and improving the day-to-day operations of IT systems and infrastructure. They monitor system performance, troubleshoot technical issues, and provide support to internal teams to ensure business processes run smoothly. Their duties often include incident response, deploying updates, and collaborating with other IT professionals to optimize system reliability and efficiency. This role is critical in minimizing downtime and ensuring that technology services meet organizational needs.
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Operations Support Engineer jobs near you
Infographic showing various Operations Support Engineer job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Temporary. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.

EUC & IT Operations Support Engineer - SE 26-04572

NavitasPartners

Reno, NV • On-site

$25/hr

Full-time

Posted 7 days ago

Job description

Job Title: EUC & IT Operations Support Engineer

Location: Reno, NV

Duration: 6 Months

Role Overview:

The EUC & IT Operations Support Engineer is responsible for delivering end-user support, managing IT operations, and ensuring seamless onboarding/offboarding processes. This role supports endpoint management, Microsoft 365 services, asset management, and data center operations while maintaining compliance with IT policies and service standards.

Key Responsibilities:User Onboarding & Offboarding
  • Execute end-to-end user onboarding (account creation, access provisioning, device setup)
  • Manage user offboarding (access revocation, data retention, asset recovery)
  • Ensure SLA adherence and audit compliance
  • Coordinate with HR and cross-functional teams
End User Computing & Microsoft 365
  • Provide L2/L3 support for desktops, laptops, and mobile devices
  • Support Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint)
  • Troubleshoot authentication, licensing, and access issues
  • Manage OS builds, upgrades, and endpoint troubleshooting
  • Administer Active Directory and Azure AD
Intune & Patch Management
  • Manage endpoints using device management tools
  • Configure and deploy OS updates, patches, and applications
  • Monitor patch compliance and remediate issues
  • Ensure endpoint security and policy compliance
SharePoint Support
  • Manage SharePoint Online access and permissions
  • Support document libraries and collaboration tools
  • Assist users with document management and workflows
  • Coordinate governance and site management activities
Inventory & Asset Management
  • Maintain accurate IT asset records
  • Conduct asset audits and reconciliation
  • Track asset lifecycle during onboarding/offboarding
  • Ensure compliance with asset and security policies
Data Center Support
  • Perform on-site operational tasks (rack & stack, cabling, hardware support)
  • Handle troubleshooting tasks such as power cycling and component replacement
  • Coordinate with infrastructure and network teams during incidents
  • Follow data center safety and operational procedures
Operations & Governance
  • Manage incidents, service requests, and changes via ITSM tools
  • Ensure SLA compliance and proper documentation
  • Develop SOPs, runbooks, and knowledge base articles
  • Support audit and compliance activities
Technical Skills Required:
  • Windows 10/11 and basic macOS support
  • Microsoft 365 administration
  • Active Directory and Azure AD
  • Endpoint/device management tools (e.g., Intune)
  • SharePoint Online support
  • Basic networking (VPN, DNS, LAN)
  • ITSM and asset management tools
  • Basic understanding of data center operations
Experience & Qualifications:
  • 3–7 years of experience in EUC / IT Operations / Infrastructure Support
  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
Preferred Qualifications:
  • ITIL Foundation certification
  • Microsoft Modern Workplace or endpoint management certifications

For more details reach at mchoudhary@navitassols.com.