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Operations Support Engineer Jobs (NOW HIRING)

Buildkite

Sr. DevOps Support Engineer

Pacific, WA · Remote

$143K - $183K/yr

Job Overview This is not your average Support Engineer role. You'll support Buildkite's enterprise ... , or Infrastructure expert who is customer obsessed and thrives on solving tough technical problems ...

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CIAM DevOps Support Engineer

Brooklyn, NY · Remote

$54 - $74/hr

Plan and execute secure deployments across staging and production environments, ensuring alignment with IAM operational standards. * Design, implement, and support AWS infrastructure, including core ...

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How much do operations support engineer jobs pay per year?

As of Jul 18, 2026, the average yearly pay for operations support engineer in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support Engineer, and why are they important?

To thrive as an Operations Support Engineer, you need a solid understanding of systems administration, troubleshooting, and incident management, typically backed by a degree in computer science or a related field. Familiarity with monitoring tools like Nagios or Splunk, scripting languages (such as Python or Bash), and ITIL or relevant technical certifications is highly valued. Strong problem-solving abilities, effective communication, and the capacity to remain calm under pressure help you excel in this role. These skills and qualities are crucial for minimizing downtime, ensuring system reliability, and supporting business continuity.

What does an Operations Support Engineer do?

An Operations Support Engineer is responsible for maintaining and improving the day-to-day operations of IT systems and infrastructure. They monitor system performance, troubleshoot technical issues, and provide support to internal teams to ensure business processes run smoothly. Their duties often include incident response, deploying updates, and collaborating with other IT professionals to optimize system reliability and efficiency. This role is critical in minimizing downtime and ensuring that technology services meet organizational needs.

What is an operations support engineer?

An operations support engineer is responsible for maintaining and troubleshooting IT systems, networks, and infrastructure to ensure smooth business operations. They often work with monitoring tools, perform system updates, and resolve technical issues promptly, requiring strong problem-solving skills and technical knowledge. This role may involve working in shifts and collaborating with other IT teams to optimize system performance.

What engineers make $300,000 a year?

Senior engineers in fields such as software, petroleum, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, specialized skills, and leadership roles. High compensation often involves working in high-demand industries, holding advanced certifications, or managing large projects.

How does an Operations Support Engineer typically collaborate with other departments to resolve technical issues?

Operations Support Engineers frequently work cross-functionally, partnering with teams such as development, quality assurance, and customer support to identify, troubleshoot, and resolve technical problems. They often act as a bridge between technical and non-technical staff, translating issues and coordinating solutions efficiently. Regular communication, participation in incident response meetings, and documentation of solutions are essential aspects of this collaboration. This team-oriented approach not only resolves issues faster but also helps prevent future incidents by sharing knowledge across departments.

What is the salary of a support engineer?

The salary of an Operations Support Engineer typically ranges from $60,000 to $90,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced engineers with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What engineer makes $500,000 a year?

While most engineering roles do not typically reach a $500,000 annual salary, some senior-level engineers in specialized fields such as petroleum, aerospace, or software engineering with extensive experience and advanced skills can earn this level of compensation, often including bonuses and stock options. High earnings are usually associated with leadership positions, highly competitive industries, or roles in high-cost-of-living areas.
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Operations Support Engineer jobs near you
Infographic showing various Operations Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.
Bulk Power Operations Support Engineer

Bulk Power Operations Support Engineer

Southern Company

Birmingham, AL

$65K - $88K/yr

Full-time

Medical, Retirement

Posted 24 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

             Southern Company Bulk Power Operations Support Engineer          

This position performs transmission studies on the Southern Company bulk power system, provides engineering support for the months, weeks and days leading up to real time conditions, and ensures compliance readiness for the Bulk Power Operations team. Operational studies could range from analyzing the impacts of planned transmission and generator maintenance outages to transmission service requests and assessing Southern Company's transfer capability (interface analysis) to support requirements under the Open Access Transmission Tariff. Studies often include a high degree of coordination within Southern Company and with neighboring utilities. The BPO Operations Support engineer is expected to analyze issues, develop solutions and work with the necessary individuals (internal and external) to create favorable system conditions for the real-time operators of the Southern Company bulk power system to reliably operate the system 24 hours a day, 7 days a week.

About Southern Company

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 


Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Services

 Education Requirements

  • BS degree or higher in Electrical Engineering, Computer Engineering, or Computer Science

  • Specialization in Power Systems desired 

  • Advanced degree in Electrical Engineering a plus 

Experience Requirements

  • Distribution, Transmission, Substation or Protection & Control experience a plus

  • Generation Fleet or Operations (high or low voltage) experience a plus 

  • Experience with software such as CYME, STOMP, PowerWorld, OPNA, PSS/E and/or real-time power flow tools a plus

  • Experience with computer programming a plus

  • Experience with computer simulations, and data analysis a plus

  • Experience with computer modeling and/or analyses of electrical power systems preferred  

  • Experience with engineering studies that support Open Access Transmission Tariff requests a plus

  • Experience with an electrical utility a plus 

Knowledge, Skills, & Abilities

  • Knowledge of electrical transmission systems and relaying a plus

  • Knowledge of the transmission maintenance and/or generation maintenance processes a plus

  • Knowledge of NERC reliability standards a plus

  • Knowledge of FERC Open Access Transmission Tariffs a plus 

  • Must demonstrate effective communication skills

  • Must possess analytical skills as well as the ability to manage multiple projects simultaneously 

  • Must be able to work well in a team environment 

  • Must be able to function well in a quick paced environment 

Behavioral Attributes

Candidates will be evaluated on the Southern Company Values: 

Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance 

Additional emphasis is placed on adaptability, cooperation/teamwork, initiative, innovation, customer focus, personal responsibility, inclusive behavior, organization, and problem solving.

Job Responsibilities

  • Perform computer modeling/simulation studies including a wide range of scenarios to determine the adequacy of the Southern Company bulk power system 

  • Analyze issues and develop solutions 

  • Work with the necessary individuals (internal and external) and resolve the issues

  • On-call duties, one week at a time every 6-7 weeks (impact outside business hours minimal)

  • Stay abreast of NERC/FERC regulatory requirements, coordinate compliance strategy and engagement, and ensure audit readiness/success for Bulk Power Operations

  • Some overnight travel may be required but this would be minimal 

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