Job Title: EUC & IT Operations Support Engineer
Location: Hunt Valley, MD - Onsite (5 Days/Week)
Job Type: 12+ Month Contract
Experience: 3-5 years
Job Overview
Our client is seeking an experienced EUC & IT Operations Support Engineer for an immediate replacement engagement in Hunt Valley, MD. This is a fully onsite role requiring hands-on end-user computing and IT operations support, including availability for weekend and off-hours coverage as needed.
Key Responsibilities
- Provide end-user computing (EUC) support onsite across all five business days
- Deliver hands and feet support during weekends and off-hours as required
- Troubleshoot and resolve hardware, software, and network issues for end users
- Perform IT operations tasks including device provisioning, imaging, and configuration
- Coordinate escalations and work with remote teams as needed
Required Skills
- 3-5 years of experience in EUC or desktop/IT support
- Strong hands-on troubleshooting skills for end-user hardware and software
- Experience providing onsite IT operations and field support
- Ability to work weekends and off hours when required
- Must be available for an immediate start
Preferred Skills
- Experience with ITSM/ticketing systems
- Familiarity with Active Directory, SCCM, or similar endpoint management tools
Location & Work Model
Hunt Valley, MD - Fully Onsite, 5 days/week
Engagement Details
Contract engagement; immediate start required.