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Operations Support Engineer Jobs (NOW HIRING)

Expro Group

Operations Support Engineer 3

Broussard, LA · On-site

$55K - $74K/yr

Overall Purpose of the Job To support the operation of purchasing and stores functions, resource ... Engineering Qualification 3. Computer skills (MS office, AutoCAD desirable) At Expro, we live by ...

Samprasoft

Senior AWS DevOps Support Engineer

Reston, VA · On-site

$135K - $173K/yr

... s Support Engineer Location: Reston, VA - (Hybrid onsite - 1-2 days in a month) Duration: 12+ months with possible extensions Only local candidates Manager Notes: Looking for candidates with DevOps ...

Samprasoft

Senior AWS DevOps Support Engineer

Herndon, VA · On-site

$133K - $171K/yr

... s Support Engineer Location: Reston, VA - (Hybrid onsite - 1-2 days in a month) Duration: 12+ months with possible extensions Only local candidates Manager Notes: Looking for candidates with DevOps ...

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How much do operations support engineer jobs pay per year?

As of Jun 27, 2026, the average yearly pay for operations support engineer in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support Engineer, and why are they important?

To thrive as an Operations Support Engineer, you need a solid understanding of systems administration, troubleshooting, and incident management, typically backed by a degree in computer science or a related field. Familiarity with monitoring tools like Nagios or Splunk, scripting languages (such as Python or Bash), and ITIL or relevant technical certifications is highly valued. Strong problem-solving abilities, effective communication, and the capacity to remain calm under pressure help you excel in this role. These skills and qualities are crucial for minimizing downtime, ensuring system reliability, and supporting business continuity.

What does an operations engineer do?

An operations support engineer is responsible for maintaining and improving the daily functions of IT systems, networks, and infrastructure. They troubleshoot issues, implement solutions, and often work with monitoring tools and automation to ensure system reliability and performance. Strong technical skills and knowledge of scripting, networking, and system administration are essential in this role.

What does a support engineer do?

A support engineer assists users by diagnosing and resolving technical issues related to hardware, software, or network systems. They often work with troubleshooting tools, provide technical guidance, and document solutions to ensure system reliability and user satisfaction.

What does an Operations Support Engineer do?

An Operations Support Engineer is responsible for maintaining and improving the day-to-day operations of IT systems and infrastructure. They monitor system performance, troubleshoot technical issues, and provide support to internal teams to ensure business processes run smoothly. Their duties often include incident response, deploying updates, and collaborating with other IT professionals to optimize system reliability and efficiency. This role is critical in minimizing downtime and ensuring that technology services meet organizational needs.

What is an operations support engineer?

An operations support engineer is responsible for maintaining and troubleshooting IT systems, networks, and infrastructure to ensure smooth business operations. They often work with monitoring tools, perform system updates, and resolve technical issues promptly, requiring strong problem-solving skills and technical knowledge. This role may involve working in shifts and collaborating with other IT teams to support organizational technology needs.

How does an Operations Support Engineer typically collaborate with other departments to resolve technical issues?

Operations Support Engineers frequently work cross-functionally, partnering with teams such as development, quality assurance, and customer support to identify, troubleshoot, and resolve technical problems. They often act as a bridge between technical and non-technical staff, translating issues and coordinating solutions efficiently. Regular communication, participation in incident response meetings, and documentation of solutions are essential aspects of this collaboration. This team-oriented approach not only resolves issues faster but also helps prevent future incidents by sharing knowledge across departments.

What engineers make $500,000?

Senior engineers in fields such as software, petroleum, and aerospace can reach or exceed a $500,000 annual salary, especially with experience, specialized skills, and in high-demand industries. Executive-level engineering roles or those with significant managerial responsibilities may also achieve this compensation level.
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Operations Support Engineer jobs near you
Senior Operations Support Engineer

Senior Operations Support Engineer

Pence Construction

Salem, OR

Full-time

Posted 21 days ago

Job description

The Senior Operations Support Engineer assists in the development, implementation, and continuous improvement of company process control systems, training programs, and operational workflows. Working under the direction of the Operations Support Manager, this role helps to drives crossdepartmental initiatives that promote consistency, efficiency, and alignment across the organization. This position helps design and maintain scalable systems and processes that support project delivery, financial health, and longterm company growth.
To perform this job successfully, the Senior Operations Support Engineer must perform each essential duty satisfactorily and promptly. The following duties represent the job but are not all-inclusive and other duties may be assigned as needed.
Training
Assist with the design and teaching, and help maintain company training programs including industry specific education.
Create and manage the company's training library, ensuring up-to-date resources are available.
Lead or coordinate training for Project Administrators on systems, processes, and project controls, ensuring consistency in how they support projects.
Aid in the training process of all employees on new software systems, technology upgrades, and digital tools.
Provide ongoing support for the adoption and use of digital tools and processes across the company. 
Processes
Work with all departments to analyze, refine, and develop efficient workflows that promote company-wide consistency.
Develop and maintain Standard Operating Procedures (SOPs) to ensure uniformity across departments.
Assist the Operations Support Manager, Senior Leadership and Project Managers to create and maintain a consistent monthly project review system.
Assist the Operations Support Manager with IT and department leaders to manage software systems and ensure budgets and reporting are accurate.
Use data analytics to monitor process performance and identify areas for improvement, tracking key performance indicators (KPIs) to ensure efficiency.
Assist in change management efforts for new processes or systems, ensuring minimal disruption to daily operations.
Track and report on KPIs related to project administration (e.g., processing times, error rates, completeness of documentation) and help assist with those functions as needed to support administration and overall PK operations.
Assist in new process integration across departments to ensure seamless workflows, especially on large-scale projects.
Evaluate and recommend new technologies that enhance operational efficiency, working closely with company stakeholders to ensure smooth transitions. 
Any and all other duties assigned.

The following qualifications are representative of the knowledge, skills, and abilities needed to perform the job but are not all inclusive.
Bachelor's degree in related field and at least 4 years of relevant experience in construction management or a related field.
Strong experience in project management, mentoring teams, or leading cross-functional collaboration.
Proven ability to implement new processes and technologies while managing change with minimal disruption.
Demonstrated experience supervising or leading project support staff (e.g., Project Administrators, Project Assistants, or similar roles) preferred.
Proven ability to implement new processes and technologies while managing change with minimal disruption.
Excellent communication skills with the ability to engage both internal teams and external stakeholders.
Strong analytical skills, problem-solving ability, and adaptability in dynamic work environments.
Strong preference for proficiency bin construction management software, including Procore, CMIC, Oracle Fusion Cloud, Bluebeam, or similar systems.
Strong preference for experience in training development, process refinement, and documentation, with a focus on practical implementation.

Critical to the success of the Senior Operations Support Engineer at Pence, is an understanding of our values. You have many duties and qualifications, but highest among them is acting in a way that reflects Pence authentically to our clients, partners, peers, and subcontractors. Our values are:
We forge relationships with mutual respect.
We are driven to constantly improve.
We succeed together.
We give of ourselves to fulfill our purpose.
We keep our promises, even when no one is looking.
We care for the safety and wellbeing of people.

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