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Operations Support Engineer Jobs in California (NOW HIRING)

Tharros is seeking an Operations Support for an upcoming program supporting a US Navy customer focused on research, engineering, and technical center focused on information warfare, cybersecurity ...

They are seeking a Support Engineer to provide technology support to employees, focusing on ... Applications, Operations, Corporate Security, Workplace, Customer Experience, and Learning ...

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team and reporting to the director of customer success, you will ...

Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

The Role As Fable's first Support Engineer, you will own the end-to-end technical support ... Support Operations & Process Building: Establish ticketing workflows, SLAs, and escalation paths.

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team and reporting to the director of customer success, you will ...

Must have * 3+ years of experience in technical support, DevOps, SRE, QA, or an R&D-adjacent ... engineering role. * Strong troubleshooting skills across distributed systems, APIs, microservices ...

Must have * 3+ years of experience in technical support, DevOps, SRE, QA, or an R&D-adjacent ... engineering role. * Strong troubleshooting skills across distributed systems, APIs, microservices ...

$140K - $155K/yr

Must have * 3+ years of experience in technical support, DevOps, SRE, QA, or an R&D-adjacent ... engineering role. * Strong troubleshooting skills across distributed systems, APIs, microservices ...

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Showing results 1-20

Operations Support Engineer information

See California salary details

$35.5K

$83.9K

$133.2K

How much do operations support engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for operations support engineer in California is $83,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $92,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Support Engineer, and why are they important?

To thrive as an Operations Support Engineer, you need a solid understanding of systems administration, troubleshooting, and incident management, typically backed by a degree in computer science or a related field. Familiarity with monitoring tools like Nagios or Splunk, scripting languages (such as Python or Bash), and ITIL or relevant technical certifications is highly valued. Strong problem-solving abilities, effective communication, and the capacity to remain calm under pressure help you excel in this role. These skills and qualities are crucial for minimizing downtime, ensuring system reliability, and supporting business continuity.

What does an Operations Support Engineer do?

An Operations Support Engineer is responsible for maintaining and improving the day-to-day operations of IT systems and infrastructure. They monitor system performance, troubleshoot technical issues, and provide support to internal teams to ensure business processes run smoothly. Their duties often include incident response, deploying updates, and collaborating with other IT professionals to optimize system reliability and efficiency. This role is critical in minimizing downtime and ensuring that technology services meet organizational needs.

How does an Operations Support Engineer typically collaborate with other departments to resolve technical issues?

Operations Support Engineers frequently work cross-functionally, partnering with teams such as development, quality assurance, and customer support to identify, troubleshoot, and resolve technical problems. They often act as a bridge between technical and non-technical staff, translating issues and coordinating solutions efficiently. Regular communication, participation in incident response meetings, and documentation of solutions are essential aspects of this collaboration. This team-oriented approach not only resolves issues faster but also helps prevent future incidents by sharing knowledge across departments.
What are popular job titles related to Operations Support Engineer jobs in California? For Operations Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Operations Support Engineer jobs in California look for? The top searched job categories for Operations Support Engineer jobs in California are:
Infographic showing various Operations Support Engineer job openings in California as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 7% Part Time, and 1% Temporary. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,915 per year, or $40.3 per hour.
IT Operations & Support Engineer

IT Operations & Support Engineer

PBS Engineers

San Dimas, CA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

IT Operations & Support Engineer
About PBS Engineers
PBS Engineers is a consulting engineering firm specializing in Mechanical, Electrical, and Plumbing (MEP) design services across a wide range of markets. Our mission is simple and unwavering: Provide WOW Through Service. We believe excellence is built through strong relationships, thoughtful problem-solving, and teams that care deeply about the work they do and the people they support.
IT at PBS is not a back-office function - it is a strategic partner that enables our engineers, designers, and leaders to deliver high-impact work every day.
Our Culture & Values - WeRise at PBS
At PBS Engineers, our culture is guided by the WeRise framework, which reflects how we show up for our clients, our teammates, and ourselves every day. These values are not slogans - they are expectations that guide decision-making and behavior across the firm.
  • Work Hard, Play Hard - Approach challenges with dedication and balance, giving your best effort while making time to celebrate wins and enjoy the journey.
  • Excellence and Happiness - Deliver exceptional quality in everything you do, while fostering positivity and joy in the workplace.
  • Relationships and a Community Spirit - Build trust, respect, and camaraderie with colleagues, clients, and partners, treating each other like family.
  • Improve Every Day - Strive for growth by learning, adapting, and becoming better than you were yesterday.
  • Speed Boat - Stay agile and responsive, moving quickly to seize opportunities and sole problems without unnecessary bureaucracy.
  • Extra Mile, and Then Some - Go beyond expectations, delivering results that surprise and delight.

Position Summary
We are seeking an experienced IT Operations & Support Engineer with 3-5 years of hands-on experience to support and enhance our IT environment within a fast-paced AEC (Architecture, Engineering & Construction) consulting firm.
This role blends Tier 2 end-user support with systems, cloud, and infrastructure responsibilities, making it ideal for someone who enjoys both solving immediate problems and contributing to long-term operational improvements. You will work closely with internal teams to ensure reliable, secure, and efficient IT operations that support business growth.
Key Responsibilities
- Provide Tier 2 helpdesk support and escalation assistance
- Support engineers and staff in a high-demand consulting environment
- Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Entra ID)
- Support Windows Server, Active Directory, Group Policy, and file services
- Assist with Hyper-V virtualized environments
- Troubleshoot networking issues (DNS, DHCP, TCP/IP, VPN)
- Assist with Azure administration and cloud services
- Maintain documentation and ticketing records
- Participate in after-hours maintenance as needed
Required Experience & Qualifications
- 3-5 years of professional IT support or systems administration experience
- Experience supporting end users in a professional services or AEC environment preferred
- Strong troubleshooting and customer service skills
- Working knowledge of Windows Server and Active Directory
- Experience with Microsoft 365 administration
- Familiarity with virtualization technologies (Hyper-V preferred)
- Understanding of basic networking concepts
- Excellent written and verbal communication skills
Preferred Certifications
- CompTIA A+
- CompTIA Network+
- Microsoft 365 Certified: Fundamentals (MS-900)
- Microsoft Certified: Azure Fundamentals (AZ-900)
- Azure Administrator Associate (AZ-104) - preferred
Salary Range - Southern California
$80,000 - $100,000 annually, depending on experience, certifications, and AEC background.
Why Join PBS
At PBS Engineers, IT is a strategic partner to our engineering teams. This role offers hands-on exposure to enterprise IT operations, cloud technologies, and infrastructure projects while directly supporting professionals who design and build critical facilities. We invest in our people, expect ownership, and live our WeRise values while delivering WOW through service.
Pay and Benefits
  • Full-Time Career Position with highly competitive pay that includes performance-based incentive plans.
  • Retirement Savings 401(k) plan with corporate matching.
  • Excellent Full Benefits Package: Includes comprehensive Health, Dental, and Vision Insurance for employee and immediate family and Group Life/AD&D insurance for employee.
  • Availability of Voluntary Life Insurance, Short Term Disability, Long Term Disability, and Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • 11.5 paid holidays per year.
  • Paid Time Off for sick leave and vacation.
  • A highly sought-after work environment which fosters creativity and collaboration.
  • Professional development and continuing education opportunities.
  • Growth potential within the company that's unique within our industry and offers clear career path options.
  • Associate-Senior Associate-Principal (ASAP) Program offered to encourage employees to take a more active role in the corporation and build a more secure and rewarding future.
  • Receptive and Forward-Thinking Leadership.

If you are a highly motivated and detail-oriented Electrical Design Engineer looking to take on a new role at a growing and industry-leading firm, we encourage you to apply and join our team!