The Professional Services Operations and Process Manager will focus on enhancing operational processes, driving cross-functional solutions, and improving customer satisfaction through structured ...
The Professional Services Operations and Process Manager will focus on enhancing operational processes, driving cross-functional solutions, and improving customer satisfaction through structured ...
The Professional Services Operations and Process Manager is an operational and analytical leader embedded in Lightspeed's Professional Services organization. This role owns the design, measurement ...
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The Professional Services Operations and Process Manager is an operational and analytical leader embedded in Lightspeed's Professional Services organization. This role owns the design, measurement ...
Train new hires on operational standards of papermaking equipment. * Train new hires on CIL standards. * Train new hires on RLS standards/processes of the papermaking equipment. * Train/Assist new ...
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Train new hires on operational standards of papermaking equipment. * Train new hires on CIL standards. * Train new hires on RLS standards/processes of the papermaking equipment. * Train/Assist new ...
QSR Operations Process Manager
Tampa, FL · On-site
$52K - $64K/yr
The Operations Process Manager owns the development, governance, and continuous improvement of operational systems, standards, and procedures that drive restaurant performance, guest satisfaction ...
QSR Operations Process Manager
Tampa, FL · On-site
$52K - $64K/yr
The Operations Process Manager owns the development, governance, and continuous improvement of operational systems, standards, and procedures that drive restaurant performance, guest satisfaction ...
Principal Retail Operations Process Manager
$100K - $170K/yr
... regional operations stakeholders. * Monitors the functional activity, processes, and outcomes ... Advanced knowledge of Microsoft Office, project management, and workflow management software.
Principal Retail Operations Process Manager
$100K - $170K/yr
... regional operations stakeholders. * Monitors the functional activity, processes, and outcomes ... Advanced knowledge of Microsoft Office, project management, and workflow management software.
Sales Operation Process Manager
Farmington, CT · On-site
$60K - $75K/yr
The pay range for the Sales Operations Process Manager is $60k- $75k / year (DOE) Location: Hybrid in CT, NY, or TX- Preferably within driving distance of our National Sales and Service Centers What ...
Sales Operation Process Manager
Farmington, CT · On-site
$60K - $75K/yr
The pay range for the Sales Operations Process Manager is $60k- $75k / year (DOE) Location: Hybrid in CT, NY, or TX- Preferably within driving distance of our National Sales and Service Centers What ...
Process Manager
Indianapolis, IN · On-site
... Manager and own the end-to-end lifecycle of our injection molding processes. You won't just follow ... Direct tool repairs, PM operations, and changeovers to eliminate downtime and maximize quality.
Process Manager
Indianapolis, IN · On-site
... Manager and own the end-to-end lifecycle of our injection molding processes. You won't just follow ... Direct tool repairs, PM operations, and changeovers to eliminate downtime and maximize quality.
Strong understanding of business processes and the ability to streamline operations and implement creative, innovative solutions. Proven project management skills to manage multiple projects ...
Strong understanding of business processes and the ability to streamline operations and implement creative, innovative solutions. Proven project management skills to manage multiple projects ...
Process Manager
Towanda, PA · On-site
Process Manager Posting Start Date: 5/11/26 Division: Doors Posting Area ... Operations + Manufacturing Job Location: Towanda, PA Looking for stability? Join Woodgrain! We're ...
Process Manager
Towanda, PA · On-site
Process Manager Posting Start Date: 5/11/26 Division: Doors Posting Area ... Operations + Manufacturing Job Location: Towanda, PA Looking for stability? Join Woodgrain! We're ...
... Operations Process Improvement Manager is responsible for identifying and implementing process changes to enhance operational performance across the organization. This role supports cross [1] ...
... Operations Process Improvement Manager is responsible for identifying and implementing process changes to enhance operational performance across the organization. This role supports cross [1] ...
... Manager and own the end-to-end lifecycle of our injection molding processes. You won't just follow ... Direct tool repairs, PM operations, and changeovers to eliminate downtime and maximize quality.
... Manager and own the end-to-end lifecycle of our injection molding processes. You won't just follow ... Direct tool repairs, PM operations, and changeovers to eliminate downtime and maximize quality.
Process Manager
Green Bay, WI · On-site
Operational Trainers Role Responsibilities: * Train new hires on operational standards of papermaking equipment. * Train new hires on CIL standards. * Train new hires on RLS standards/processes of ...
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Process Manager
Green Bay, WI · On-site
Operational Trainers Role Responsibilities: * Train new hires on operational standards of papermaking equipment. * Train new hires on CIL standards. * Train new hires on RLS standards/processes of ...
Role and Team We are seeking a highly organized, results-oriented Process Manager, Sales Operations to join the ADESA Sales Operations team in Tempe, AZ. This role is the dedicated owner of cross ...
New
Role and Team We are seeking a highly organized, results-oriented Process Manager, Sales Operations to join the ADESA Sales Operations team in Tempe, AZ. This role is the dedicated owner of cross ...
New
... Manager and own the end-to-end lifecycle of our injection molding processes. You won't just follow ... Direct tool repairs, PM operations, and changeovers to eliminate downtime and maximize quality.
Quick apply
... Manager and own the end-to-end lifecycle of our injection molding processes. You won't just follow ... Direct tool repairs, PM operations, and changeovers to eliminate downtime and maximize quality.
Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply chain processes across Hubbell Electrical Solutions (HES). This role is instrumental in providing ...
Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply chain processes across Hubbell Electrical Solutions (HES). This role is instrumental in providing ...
Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply chain processes across Hubbell Electrical Solutions (HES). This role is instrumental in providing ...
Job Overview The Operations Business Process Manager is responsible for managing end-to-end supply chain processes across Hubbell Electrical Solutions (HES). This role is instrumental in providing ...
Process Manager
Houston, TX · Hybrid
... organization's operational excellence in this cross-functional specialist role. The role ... Management, Engineering & Construction, Procurement, Risk, and HSE teams to ensure processes are ...
Process Manager
Houston, TX · Hybrid
... organization's operational excellence in this cross-functional specialist role. The role ... Management, Engineering & Construction, Procurement, Risk, and HSE teams to ensure processes are ...
Reporting to the General Manager, the Process Manager will lead and manage the safe and efficient operation of all process related activities to deliver production targets within cost and operational ...
Reporting to the General Manager, the Process Manager will lead and manage the safe and efficient operation of all process related activities to deliver production targets within cost and operational ...
Revenue Operations Process Expert
$97K - $130K/yr
Who we're looking for We're looking for a Revenue Operations Process Expert to shape how our go-to ... Partner closely with CRM and Systems teams, acting as the primary interface with GTM stakeholders
Revenue Operations Process Expert
$97K - $130K/yr
Who we're looking for We're looking for a Revenue Operations Process Expert to shape how our go-to ... Partner closely with CRM and Systems teams, acting as the primary interface with GTM stakeholders
Embedded Operations & Process Engineering Manager
$90K - $125K/hr
Embedded Operations amp; Process Engineering Manager Classification: Exempt Salary: TBD Reports To: Director, Manufacturing Date: July 2026 Summary/Objective The Embedded Operations amp; Process ...
New
Embedded Operations & Process Engineering Manager
$90K - $125K/hr
Embedded Operations amp; Process Engineering Manager Classification: Exempt Salary: TBD Reports To: Director, Manufacturing Date: July 2026 Summary/Objective The Embedded Operations amp; Process ...
New
Operations Process Manager information
See salary details
$34K - $46K
7% of jobs
$46K - $58.1K
7% of jobs
$58.1K - $70.1K
9% of jobs
$71K is the 25th percentile. Wages below this are outliers.
$70.1K - $82.2K
12% of jobs
$82.2K - $94.2K
13% of jobs
The median wage is $95.9K / yr.
$94.2K - $106.3K
12% of jobs
$106.3K - $118.3K
11% of jobs
$123.4K is the 75th percentile. Wages above this are outliers.
$118.3K - $130.4K
11% of jobs
$130.4K - $142.4K
8% of jobs
$142.4K - $154.5K
5% of jobs
$154.5K - $166.5K
5% of jobs
$34K
$101.7K
$166.5K
How much do operations process manager jobs pay per year?
As of Jul 20, 2026, the average yearly pay for operations process manager in the United States is $101,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $129,500.00 per year, depending on experience, location, and employer.
How much do process managers make in the US?
Process managers, including operations process managers, typically earn a median annual salary of around $80,000 to $100,000 in the US. Salaries vary based on experience, industry, location, and certifications such as Six Sigma or Lean management, with higher earnings possible in large organizations or specialized sectors.
How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?
Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.
What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?
To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.
Is ops manager higher than GM?
An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.
What is the difference between Operations Process Manager vs Operations Analyst?
| Aspect | Operations Process Manager | Operations Analyst |
|---|---|---|
| Responsibilities | Oversees process improvements, manages teams, implements operational strategies | Analyzes data, identifies inefficiencies, supports process optimization |
| Required Skills | Leadership, project management, process improvement methodologies | Data analysis, problem-solving, reporting skills |
| Certifications | Lean, Six Sigma, PMP often preferred | Lean, Six Sigma certifications beneficial but not mandatory |
| Work Environment | Management, cross-departmental collaboration | Data-driven analysis, reporting, support roles |
The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.
What does an operations process manager do?
An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.
What is the highest salary for an operations manager?
The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Factors such as industry, experience, certifications, and company size influence compensation levels, with some senior or specialized roles reaching higher pay scales.
More about Operations Process Manager jobs
What cities are hiring for Operations Process Manager jobs? Cities with the most Operations Process Manager job openings:
What states have the most Operations Process Manager jobs? States with the most job openings for Operations Process Manager jobs include:
What job categories do people searching Operations Process Manager jobs look for? The top searched job categories for Operations Process Manager jobs are:
Full-time
Re-posted 11 days ago
Job description
Job Summary:
Lightspeed DMS is a leading provider of cloud-based software for dealerships across various industries. The Professional Services Operations and Process Manager will focus on enhancing operational processes, driving cross-functional solutions, and improving customer satisfaction through structured problem-solving and project management.
Responsibilities:
• Builds a data-driven operational culture within PS by establishing KPIs, tracking implementation performance metrics, and facilitating cross-functional working sessions to surface and address process breakdowns.
• Applies structured problem-solving methods (root cause analysis, process mapping, data analysis) to improve PS workflows, increase implementation throughput, accelerate customer time-to-value, and reduce rework or escalation rates.
• Serves as the PS Ops program manager: owns portfolio planning, project scoping, and execution tracking to deliver improvement initiatives on-time and in alignment with PS team capacity and strategic roadmaps.
• Identify project goals, scope, resources, budget, dependencies, risks and communications needs.
• Identify, escalate, and resolve conflicts.
• Implement large, cross-team, multi-year programs and projects.
• Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies.
• Conducts initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and completes a post-implementation review to identify areas of improvement.
• Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders.
• Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of portfolio initiatives.
Qualifications:
Required:
• 3-5 years of experience in PS operations, implementation operations, CS operations, or a related role at a SaaS company, with a demonstrable track record of improving delivery processes and business results.
• Demonstrates data driven solutions. Experience defining project success criteria with multiple stakeholders.
• Familiarity with structured process improvement methodologies (Lean, DMAIC, or equivalent); formal certification is a plus but not required — demonstrated application in a SaaS or tech services context matters more.
• Strong process improvement and project management skills and experience.
• Experience working in a SaaS company’s Professional Services, Implementation, or Customer Success organization; direct exposure to implementation lifecycle management is strongly preferred.
• Ability to lead through influence and work as a collaborative team member.
• Strong verbal and written communication skills.
• Experience in collaborating across business/product lines and organizational groups.
• Strong ability to manage a portfolio of improvement projects and ability to prioritize based on business requirements.
• Experience leading virtual and in-person process improvement meetings.
• Experience creating process documentation with tools such as Visio, PowerPoint or Lucid Chart.
• Experience creating and delivering presentations to stakeholders about project status or outcomes.
Preferred:
• Project Management certification (PMP or equivalent) or demonstrated equivalent experience managing cross-functional programs in a SaaS environment.
• Experience building and maintaining operational dashboards and reporting in tools such as Salesforce, Excel, Power BI, or similar; comfort turning data into clear insights for PS leadership and stakeholders.
• Dealership industry or Lightspeed experience.
Company:
THE DEALERSHIP MANAGEMENT SOLUTION FOR HARD‑WORKING DEALERSHIPS For nearly 40 years, Lightspeed has collaborated with dealerships, creating industry-specific software solutions to streamline the way you work. Founded in 1984, the company is headquartered in Lake City, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Lightspeed DMS is a leading provider of cloud-based software for dealerships across various industries. The Professional Services Operations and Process Manager will focus on enhancing operational processes, driving cross-functional solutions, and improving customer satisfaction through structured problem-solving and project management.
Responsibilities:
• Builds a data-driven operational culture within PS by establishing KPIs, tracking implementation performance metrics, and facilitating cross-functional working sessions to surface and address process breakdowns.
• Applies structured problem-solving methods (root cause analysis, process mapping, data analysis) to improve PS workflows, increase implementation throughput, accelerate customer time-to-value, and reduce rework or escalation rates.
• Serves as the PS Ops program manager: owns portfolio planning, project scoping, and execution tracking to deliver improvement initiatives on-time and in alignment with PS team capacity and strategic roadmaps.
• Identify project goals, scope, resources, budget, dependencies, risks and communications needs.
• Identify, escalate, and resolve conflicts.
• Implement large, cross-team, multi-year programs and projects.
• Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies.
• Conducts initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and completes a post-implementation review to identify areas of improvement.
• Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders.
• Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of portfolio initiatives.
Qualifications:
Required:
• 3-5 years of experience in PS operations, implementation operations, CS operations, or a related role at a SaaS company, with a demonstrable track record of improving delivery processes and business results.
• Demonstrates data driven solutions. Experience defining project success criteria with multiple stakeholders.
• Familiarity with structured process improvement methodologies (Lean, DMAIC, or equivalent); formal certification is a plus but not required — demonstrated application in a SaaS or tech services context matters more.
• Strong process improvement and project management skills and experience.
• Experience working in a SaaS company’s Professional Services, Implementation, or Customer Success organization; direct exposure to implementation lifecycle management is strongly preferred.
• Ability to lead through influence and work as a collaborative team member.
• Strong verbal and written communication skills.
• Experience in collaborating across business/product lines and organizational groups.
• Strong ability to manage a portfolio of improvement projects and ability to prioritize based on business requirements.
• Experience leading virtual and in-person process improvement meetings.
• Experience creating process documentation with tools such as Visio, PowerPoint or Lucid Chart.
• Experience creating and delivering presentations to stakeholders about project status or outcomes.
Preferred:
• Project Management certification (PMP or equivalent) or demonstrated equivalent experience managing cross-functional programs in a SaaS environment.
• Experience building and maintaining operational dashboards and reporting in tools such as Salesforce, Excel, Power BI, or similar; comfort turning data into clear insights for PS leadership and stakeholders.
• Dealership industry or Lightspeed experience.
Company:
THE DEALERSHIP MANAGEMENT SOLUTION FOR HARD‑WORKING DEALERSHIPS For nearly 40 years, Lightspeed has collaborated with dealerships, creating industry-specific software solutions to streamline the way you work. Founded in 1984, the company is headquartered in Lake City, USA, with a team of 501-1000 employees. The company is currently Late Stage.