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Operations Process Manager Jobs in Buffalo, NY (NOW HIRING)

InsureOne

Sales Operation Process Manager

West Seneca, NY · Hybrid

$60K - $75K/yr

The pay range for the Sales Operations Process Manager is $60k- $75k / year (DOE) Location: Hybrid in CT, NY, or TX- Preferably within driving distance of our National Sales and Service Centers What ...

Moog, Inc.

Proposal Process Manager

Buffalo, NY · On-site

$90K - $125K/yr

Proposal Process Manager Reporting To: Director, Space Sect Adv Programs Work Schedule: Onsite ... Operations) that successfully generated winning proposals that fuel Moog growth. * Create and ...

Moog

Proposal Process Manager

Buffalo, NY

$90K - $125K/yr

Proposal Process Manager Reporting To: Director, Space Sect Adv Programs Work Schedule: Onsite ... Operations) that successfully generated winning proposals that fuel Moog growth. * Create and ...

Moog

Supply Chain Process Manager

Buffalo, NY · Hybrid

$125K - $165K/yr

Supply Chain Process Manager Reporting To: Director, Supply Chain Program Work Schedule: Hybrid ... A Bachelor's degree in Supply Chain, Operations, or a relevant subject is required. * 7+ years in ...

Moog, Inc.

Supply Chain Process Manager

Buffalo, NY · On-site

$125K - $165K/yr

Supply Chain Process Manager Reporting To: Director, Supply Chain Program Work Schedule: Hybrid ... A Bachelor's degree in Supply Chain, Operations, or a relevant subject is required. * 7+ years in ...

Moog

Process Transformation Manager

Buffalo, NY · On-site

Proven track record of leading change and driving improvement in business/operations performance ... manage complex operational issues and processes. * Demonstrated experience in enacting lean ...

Univar Solutions

Operations Manager

Tonawanda, NY

$98K - $120K/yr

Operations Manager Under the general direction of the District Operations Manager, the Operations ... Process Improvement * Implements initiatives to improve operations. * Proactively identifies and ...

Univar Solutions

Operations Manager

Tonawanda, NY · On-site

$98K - $120K/yr

Operations Manager Under the general direction of the District Operations Manager, the Operations ... Process Improvement * Implements initiatives to improve operations. * Proactively identifies and ...

Univar Solutions

Operations Manager

Tonawanda, NY · On-site

$98K - $120K/yr

Operations Manager Under the general direction of the District Operations Manager, the Operations ... Process Improvement * Implements initiatives to improve operations. * Proactively identifies and ...

CUBRC INC

DevOps Engineer

Buffalo, NY · On-site

$93K - $142K/yr

Qualified candidates are expected to have a working knowledge of modern DevOps platforms, tools, and processes including their application to both locally managed deployments and cloud computing ...

CUBRC Inc.

DevOps Engineer

Buffalo, NY · On-site

$93K - $142K/yr

Qualified candidates are expected to have a working knowledge of modern DevOps platforms, tools, and processes including their application to both locally managed deployments and cloud computing ...

Moog, Inc.

Senior Operations Coordinator

Buffalo, NY · On-site

$75K - $90K/yr

Manager, Process Work Schedule: Onsite - Buffalo, NY Our team in Space and Defense Group is looking for a Senior Operations Coordinator to join them. You will report to the Process Manager and will ...

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All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Buffalo, NY

Operations Process Manager information

See Buffalo, NY salary details

$32.9K

$98.5K

$161.3K

How much do operations process manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for operations process manager in Buffalo, NY is $98,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $125,400.00 per year, depending on experience, location, and employer.

How much do process managers make in the US?

Process managers, including operations process managers, typically earn a median annual salary of around $80,000 to $100,000 in the US. Salaries vary based on experience, industry, location, and certifications such as Six Sigma or Lean management, with higher earnings possible in large organizations or specialized sectors.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

Is ops manager higher than GM?

An Operations Process Manager typically focuses on optimizing and managing specific operational processes within an organization, while a General Manager (GM) oversees overall business operations, including multiple departments. Generally, a GM holds a higher level of authority and broader responsibilities than an ops manager, though titles and hierarchy can vary by company.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an operations process manager do?

An operations process manager oversees and improves the efficiency of business processes within an organization. They analyze workflows, implement process improvements, and ensure operational goals are met, often using tools like process mapping and data analysis. Strong organizational, problem-solving skills, and knowledge of industry standards are essential for this role.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions. Factors such as industry, experience, certifications, and company size influence compensation levels, with some senior or specialized roles reaching higher pay scales.
What are popular job titles related to Operations Process Manager jobs in Buffalo, NY? For Operations Process Manager jobs in Buffalo, NY, the most frequently searched job titles are:
What job categories do people searching Operations Process Manager jobs in Buffalo, NY look for? The top searched job categories for Operations Process Manager jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Operations Process Manager jobs? Cities near Buffalo, NY with the most Operations Process Manager job openings:
Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Buffalo, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $98,545 per year, or $47.4 per hour.

Sales Operation Process Manager

InsureOne

West Seneca, NY • Hybrid

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

About Us:

InsureOne, a part of Confie—one of the largest privately owned insurance brokerages in the United States—has been serving clients for over 30 years, with a growing network of locations across the country.

Our team consists of local, knowledgeable insurance professionals who take pride in delivering exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with our clients, providing a white-glove experience that prioritizes their individual needs.

Join the winning team at InsureOne, part of Confie, which has been ranked as #1 in Insurance Journal's annual Top 50 Personal Lines Agency for the tenth consecutive year in 2025.

What We Offer:

  • Competitive pay with performance-based bonus opportunities
  • Ongoing training and mentorship to support personal and professional growth
  • Growth-oriented culture with internal promotion opportunities
  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • 401(k) plan with competitive employer match to help you plan for the future
  • Paid time off including holidays, vacation, and personal time
  • Annual incentive trip for top performers
  • Fitness perks with a corporate discount at 24-Hour Fitness to support a healthy lifestyle
  • Employee Assistance Program offering confidential support for personal or professional challenges at no cost
  • Extra perks including access to disability, hospital indemnity, critical illness, accident, and universal life insurance plans, as well as pet insurance

Pay Details: The pay range for the Sales Operations Process Manager is $60k- $75k / year (DOE) 

Location: Hybrid in CT, NY, or TX- Preferably within driving distance of our National Sales and Service Centers

What You Will Do:

  • Partner with Sales Leadership, IT, BI&A, Training, and Carrier Management teams to identify, prioritize, and implement improvements that enhance both customer and employee experience.
  • Own and maintain documentation for all InsureOne sales and service processes, including lead intake, phone routing, and workflow management. Develop, update, and communicate standard operating procedures (SOPs).
  • Lead and manage key initiatives related to sales process improvement, training effectiveness, customer experience, and customer retention, exercising independent judgment and decision-making.
  • Support the design, implementation, and continuous improvement of sales and sales management tools that strengthen customer engagement, retention, and brand loyalty.
  • Travel to retail and support locations throughout the United States and Mexico to conduct operational audits, evaluate process adherence, identify process breakdowns and improvement opportunities, and provide recommendations that enhance efficiency, compliance, customer experience, and business performance.
  • Analyze findings from site visits and operational reviews, partnering with leadership and cross-functional teams to develop and implement corrective actions and process improvements.
  • Maintain strong relationships with Business Process Outsourcing (BPO) partners, serving as a key operational liaison to ensure alignment with organizational objectives, service expectations, and performance standards.
  • Monitor and evaluate BPO process adherence, quality, and operational effectiveness through regular reviews, audits, and performance assessments. Identify gaps, implement corrective actions, and collaborate with BPO leadership to drive continuous improvement and consistent execution of established processes.

Qualifications:

  • High school diploma or equivalent; college degree preferred
  • 2 or more years of Project Management experience
  • 3 or more years of Insurance industry experience
  • 2 or more years of retail sales and servicing
  • Strong computer skills including MS Office, Word, Excel, PowerPoint, MS Teams, CRM, AMS360, Bolt (or other similar rater)

  • Excellent attention to detail and organizational skills

  • Excellent communication, problemsolving, and negotiating skills
  • Travel up to 25%

Preferred Attributes:

  • Master's Degree
  • Bilingual (Spanish/English)

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