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Operations Performance Manager Jobs in Reston, VA

NTT DATA Services

Operations Manager

Washington, DC · On-site +1

$92K - $171K/yr

The Operations Manager oversees all daily operations for a government contact center, ensuring ... Monitor operational performance and collaborate with leadership to resolve issues and improve ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA

$123K/yr

Manage operational performance across infrastructure, systems administration, networks, cybersecurity, and customer support functions. * Establish operational objectives, priorities, and performance ...

Chenega Sentinel 360

Operations Manager

Chantilly, VA

$123K/yr

Manage operational performance across infrastructure, systems administration, networks, cybersecurity, and customer support functions. * Establish operational objectives, priorities, and performance ...

New

Leidos

Cloud Operations Manager

Alexandria, VA · On-site

$92K - $166K/yr

Ensure operational compliance with SLAs, KPIs, and Performance Work Statement (PWS) requirements. * Manage incident, problem, and request workflows in ServiceNow, ensuring rapid response ...

Leidos

Cloud Operations Manager

Alexandria, VA · On-site

Deliver operational performance reports, risk assessments, and recommendations for service ... Proactively manage customer expectations and maintain strong, trustbased client relationships.

Two95 International Inc.

Senior HR Manager

Herndon, VA · On-site

Maintain and update, as directed, an operations and procedures manual that will ensure effective internal communications and operations. Performance Management: * Give ongoing coaching and counsel to ...

Menzies Aviation

Sr. Operations Manager

Arlington, VA · On-site

$59K/yr

Monitor operational performance metrics and implement corrective actions to improve service ... Manage operational budgets, labor costs, and resource utilization. * Develop and implement ...

Menzies Aviation

Sr. Operations Manager

Arlington, VA · On-site

$59K/yr

Monitor operational performance metrics and implement corrective actions to improve service ... Manage operational budgets, labor costs, and resource utilization. * Develop and implement ...

Chenega Corporation

Operations Manager

Chantilly, VA · On-site

$123K/yr

Manage operational performance across infrastructure, systems administration, networks, cybersecurity, and customer support functions. * Establish operational objectives, priorities, and performance ...

New

HTP Solutions

Operations Manager

Mclean, VA · On-site

$130K - $150K/yr

Ability to make an immediate and measurable impact on business performance. * $130,000-$150,000 ... The Operations Manager will oversee six critical departments across the lending lifecycle:

Alutiiq, LLC

Operations Manager

Sterling, VA · On-site

$135K - $170K/yr

Utilize the Enterprise Resource Planning System (ERPS) to track performance metrics, manage assets ... operations reports detailing key performance indicators (KPIs), quality control, and safety metrics.

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Reston, VA

Operations Performance Manager information

See Reston, VA salary details

$32.3K

$66K

$123.3K

How much do operations performance manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for operations performance manager in Reston, VA is $66,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and collaborate across departments to optimize workflows and enhance productivity.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) typically holds a higher position than an Operations Performance Manager. The GM oversees overall business operations and strategic planning, while the Operations Performance Manager focuses on improving operational efficiency and performance within specific areas. The hierarchy can vary depending on the company's structure and industry.

What jobs in the US pay 300,000 a year?

Operations Performance Managers in large organizations or industries such as finance, technology, or consulting can earn salaries of $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles or specialized positions in these fields often reach or exceed this compensation level.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and manufacturing. Senior roles with extensive experience, advanced certifications, and leadership responsibilities tend to command these top-tier salaries.
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Operations Performance Manager jobs near you
SOC/NOC Operations Manager - Senior

SOC/NOC Operations Manager - Senior

MKS2 Technologies

Washington, DC • On-site

$120K - $130K/yr

Full-time

Posted 2 days ago

Job description

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

SOC/NOC Operations Manager – Senior

Location: National Capital Region (Washington, DC) – Hybrid/Onsite
Clearance: Must be able to pass background check (U.S. work authorization required)

Salary: $120,000-$130,000

Position Overview

We are seeking a Senior SOC/NOC Operations Manager to lead enterprise cybersecurity and network monitoring operations. This role is responsible for overseeing 24x7x365 operations, ensuring efficient incident response, maintaining operational performance, and driving continuous improvement across integrated SOC/NOC environments.

Key Responsibilities
  • Lead daily SOC/NOC operations, including:
    • Security and network monitoring
    • Incident triage and response coordination
    • Escalation management and workflow oversight
  • Manage operational processes, including:
    • Event handling procedures
    • Shift handoffs and escalation paths
    • Standard operating procedures (SOPs) and playbooks
  • Ensure full 24x7x365 operational coverage through staffing, scheduling, and escalation management
  • Track and report on:
    • SLAs and KPIs
    • Incident trends and response times
    • Operational performance and service delivery metrics
  • Conduct post-incident reviews and implement process improvements
  • Develop dashboards, reporting artifacts, and operational metrics
  • Coordinate with cross-functional teams:
    • Security engineering
    • Network operations
    • Vulnerability management
    • Compliance and service desk teams
  • Provide executive-level briefings on operational status, risks, and improvements
Required Qualifications
  • 8–10+ years of experience in:
    • Cybersecurity operations
    • Network operations (NOC)
    • Incident response or enterprise IT operations
  • 5+ years of leadership experience managing:
    • SOC / NOC / CSOC teams
    • Monitoring and incident response operations
  • Experience supporting:
    • 24x7x365 operational environments
    • Shift coordination and escalation workflows
  • Strong experience with:
    • Incident triage and escalation
    • Root cause analysis
    • KPI/SLA tracking and reporting
    • Continuous process improvement
Technical Expertise
  • Experience with tools such as:
    • Splunk, Microsoft Sentinel, Elastic
    • Microsoft Defender (MDE), Tanium
    • ServiceNow, SolarWinds
  • Core capabilities:
    • Monitoring and alert management
    • Incident response coordination
    • Dashboard development and reporting
    • Operational metrics and performance tracking
Education
  • Bachelor's degree in Cybersecurity, IT, Computer Science, Engineering, or related field (or equivalent experience)
Certifications (Preferred)
  • CISSP (preferred or required)
  • Additional certifications such as:
    • CISM, CASP+, CySA+
    • GCIH, GCIA, GCFA
    • Security+, ITIL
Additional Qualifications
  • Strong communication and stakeholder management skills
  • Experience delivering executive-level reporting and briefings
  • Ability to coordinate across technical and operational teams
  • Experience in enterprise or federal environments preferred
Ideal Candidate Profile
  • Operational leader with deep SOC/NOC experience
  • Proven ability to manage high-tempo, 24/7 environments
  • Strong in process optimization and performance management
  • Comfortable interfacing with leadership and customer stakeholders
  • Data-driven decision maker with strong reporting capabilities

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.