Operations Executive Jobs in Alberta (NOW HIRING)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

The Corporate Communications team leads Intact Financial Corporation's internal and external communications in support of IFC's business objectives and strategic roadmap. This includes:

• Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance.

• Enhancing employee engagement across IFC - emphasizing what makes us a winning team.

• Protecting and promoting the IFC brand and reputation globally.

• Elevating IFC's role in helping to build resilient communities where we do business.

• Amplifying IFC's knowledge, expertise and thought leadership in our key markets.

Within Corporate Communications, the Executive Communications team creates and delivers communication that raise the profile of Intact's global and Canadian CEOs and other senior executives, while sharing key aspects of Intact's strategy. The team manages executive engagements, internal and external events, employee communications, media and social media accounts.

As a Communications Advisor I, you will work in close collaboration with the Executive Communications team on a wide range of communications programs and initiatives to support Intact's Canadian and global CEOs. This is an operational role, where organization is crucial. You will be responsible for a wide range of tasks, such as assisting with events, including logistics, executing promotions plans and tracking event metrics. You will also be responsible for distributing and posting communications on our various channels, KPI tracking and creating reports to help identify opportunities to strengthen communications.

The successful candidate will report into the Manager of Executive Communications and can be based at any Intact office.

What you'll do here:

• Work closely with our Senior Events Specialist to execute our quarterly Manager webcast and employee webcast, Connecting Coast to Coast. This involves sending invitations, supporting logistics and working with our IT team on back-end logistics.

• Support other internal and external events including working with IT on logistics and sending invitations.

• Track metrics for executive communications in Canada across channels such as email, intranet, video and LinkedIn, and report the results each month.

• Collect metrics on global content from partners in the US, UK and Europe, and present the findings each month.

• Produce quarterly reports on all global metrics and share with the greater Corporate Communications team.

• Distribute executive communication to employees in Canada and coordinate the distribution with other Canadian brands and partners in the US, UK and Europe.

• Manage and update our global senior executive email distribution list.

• Monitor Corporate Communications mailbox for employee feedback, record and close employee questions when required.

• Post from CEOs' LinkedIn accounts and monitor accounts for questions, comments, or complaints. Work with the media and customer service team if any need to be addressed.

• Review, update and maintain Executive Communications content calendar.

• Attend weekly editorial calendar meetings and share updates on behalf of Executive Communications.

What you bring to the table:

• Degree in communication, marketing or journalism or related field or a combination of education and work experience.

• 1-3 years of experience in communications, operations, or administration within a corporate or comparable environment.

• Highly organized and process oriented.

• Ability to work well in a high-pressure environment with tight deadlines.

• Strong attention to detail - you can spot a typo a mile away!

• Takes initiative, is flexible and adapts easily to change.

• Committed to delivering high standards.

• Willingness and ability to learn new skills to support the team.

• Highly computer literate with strong command of Zoom, Excel, Outlook, SharePoint, etc.

• Experience or interest in design an asset.

• Experience providing back-end support to IT platforms and/or basic multimedia production an asset, with a desire to expand skills.

• French is a strong asset.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required, but must have authorization to work in Canada.

What Success Looks Like:

• Contributes meaningfully to the Executive Communications and Corporate Communications team, our objectives and action plan

• Supports and delivers results for our key stakeholders and internal business partners

• Builds strong, collaborative working relationships with colleagues

• Implements effective processes and best practices in all projects

• Strives to live the IFC Values

#LI-hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.