Operations Analyst Jobs in Ontario (NOW HIRING)

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Lead Revenue Operations Analyst at OpenText, you'll play a pivotal role in enabling our global sales organization to operate at its highest potential. You'll partner with sales leadership and cross-functional teams to drive strategic workforce planning, optimize headcount management, and deliver the operational insights that shape key business decisions. This is more than an operations role-it's an opportunity to influence executive decision-making, improve business processes, and help build a scalable, high-performing sales organization through data-driven analysis and continuous innovation.

WHAT THE ROLE OFFERS

• Lead sales headcount reporting, resource planning, and workforce management across global business units, ensuring data accuracy and operational excellence.

• Partner with Sales Leadership, Revenue Operations, HR, Finance, and Variable Compensation teams to support hiring strategies, organizational changes, and resource allocation.

• Develop and enhance reporting, dashboards, and key operational metrics that enable executive leadership to make informed business decisions.

• Drive continuous process improvement initiatives by identifying opportunities to automate reporting, streamline workflows, and improve operational efficiency.

• Monitor sales capacity, resource budgets, and open requisitions while proactively identifying risks and recommending creative solutions.

• Serve as the primary point of contact for resource management inquiries and provide actionable insights on sales organization performance and headcount trends.

• Mentor team members by sharing best practices, cross-training on compensation planning processes, and providing guidance on reporting and operational initiatives.

WHAT YOU NEED TO SUCCEED

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field, or equivalent professional experience.

• 3+ years of experience in Revenue Operations, Sales Operations, Business Analysis, Financial Analysis, or a similar analytical role.

• Advanced Microsoft Excel skills with experience analyzing large datasets and building meaningful reports and dashboards.

• Strong analytical, problem-solving, and organizational skills with exceptional attention to detail and accuracy.

• Excellent communication and relationship-building skills with the ability to collaborate effectively across global, cross-functional teams.

• Experience driving process improvement initiatives and identifying opportunities to automate manual workflows.

• Experience supporting sales compensation programs or workforce planning is preferred.

• Experience with Anaplan or similar planning and forecasting tools is considered an asset.

ONE LAST THING

OpenText is more than a corporation-it's a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.

Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don't just have a culture-we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $92,300-$138,500; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.