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Operational Manager Jobs (NOW HIRING)

Chick-Fil-A

Operational Manager

Hartford, CT · On-site

$24/hr

... operations. * Mastery of knowledge and skill of team member positions throughout the front of house, to include order taking, cash management, leading shifts, bagging, window, etc. * Knowledge and ...

Chick-fil-A

Operational Manager

West Hartford, CT · On-site

$19 - $24/hr

... operations. Mastery of knowledge and skill of team member positions throughout the front of house, to include order taking, cash management, leading shifts, bagging, window, etc. Knowledge and ...

Protingent

Operational Manager

Charlotte, NC · On-site

Operational Manager Position Description : Protingent Staffing has an exciting contract Operational Manager with our client located in Charlotte, NC. * We are seeking a highly organized and proactive ...

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How much do operational manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for operational manager in the United States is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operational Manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an Operational Manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an Operational Manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.
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Operational Manager jobs near you
Operational Manager

Operational Manager

Chick-Fil-A

Hartford, CT • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,465 frontline employees who took The Breakroom Quiz

13th of 103 rated fast food restaurants

Job description

DESCRIPTION
Would you like to work for a well-known, growing, successful business that is making a positive impact on its community? Would you like to work at a company that Glassdoor rates a "Top 100 Place to work in 2018?" Do you enjoy leading a team to accomplish goals? Do you have proven skills in running a fast-paced operation? Are you passionate about leadership and training? We are looking for leaders who thrive in a dynamic, fast-paced environment and who have a proven track record in kitchen operations and leadership. These individuals would also have a heart for developing others, and making a positive impact in their community. Perks include competitive pay, free meals, possible travel and development opportunities, college scholarships, a matching 401K program, paid vacation, Sundays off, and health benefits.
Job Type: Full-time:
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Supplemental Pay:
  • Bonus pay

Education:
  • Bachelor's (Preferred, Not Required)

Experience:
  • Restaurant Experience: 2 years (Preferred)
  • Leadership: 3 years (Preferred)

Restaurant Values:
  • You will be challenged to grow personally and professionally.
  • You will gain knowledge and skills that will help you advance your career within Chick-Fil-A, or even open doors to pursue something completely different.
  • You will work very hard, and we will prove that working hard can actually be fun.
  • You will work directly with an entrepreneurial business leader, who is committed to growing your leadership and operational skills.
  • You will work on a team that is focused on making a difference in the lives of others!

Perks:
  • Professional and leadership development opportunities
  • Potential to go to a grand opening
  • Performance based advancement
  • 1 week PTO
  • Paid Sick Time
  • Competitive Pay
  • College Scholarships
  • Flexible Hours
  • Paid time off with tenure
  • 50% off meals while working
  • Closed on Sundays

Required Qualifications & Experience:
  • Must be at least 21 years old to apply
  • Have completed a four-year degree and/or have relevant leadership experience in a fast-paced, high volume kitchen
  • Demonstrated past leadership experience
  • Ability to coach, motivate and lead other team members
  • Desire to grow business and personal skills while thriving in a fast-paced environment
  • Eagerness to learn and improve personal skillset and assist others in the same effort
  • Ability to communicate and collaborate with Team Members, Team Leaders, Directors, and Operator to fulfill business needs
  • Positive attitude and customer service mindset

Duties & Responsibilities:
  • Directing the daily operations of the Front of House and supporting restaurant operations.
  • Mastery of knowledge and skill of team member positions throughout the front of house, to include order taking, cash management, leading shifts, bagging, window, etc.
  • Knowledge and understanding of Food Safety requirements (SERVSAFE)
  • Creating training plans and training new team members in all front of house positions
  • Ensuring compliance with Chick-Fil-A West Hartford standards in all areas of operation
  • Ensuring the highest quality food and services are delivered to our guests
  • Be a role model for all West Hartford team members in regards to customer care, cleanliness, organization, and personal accountability
  • Promote a safe and productive work atmosphere

REQUIREMENTS
  • Must be at least 21 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
  • Must have prior Kitchen Leadership experience

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

What Chick-fil-A employees say

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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