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Operational Manager Jobs (NOW HIRING)

Chick-Fil-A

Operational Manager

Hartford, CT · On-site

$24/hr

... operations. * Mastery of knowledge and skill of team member positions throughout the front of house, to include order taking, cash management, leading shifts, bagging, window, etc. * Knowledge and ...

Zio Al's Pizza & Pasta- Katy

Be Seen First

General Manager / Multi-Unit Operational Manager

Cypress, TX · On-site

$60K - $105K/yr

CORE MANAGEMENT & OPERATIONS -Store Oversight: Manage sales, inventory, payroll, labor control, equipment maintenance, and security across all assigned locations. -Leadership & Conduct: Lead by ...

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Prologis

Manager, Operational Excellence

Chicago, IL · On-site

$118K - $162K/yr

Manager, Operational Excellence Company: Prologis A day in the life Are you passionate about driving innovation and operational excellence? Join our global team as a Manager, Operational Excellence ...

DPDHL

Operational Performance Mgr - OE

Westerville, OH · On-site

$85K - $150K/yr

The Operational Performance Manager role has a national salary range of $85,000- $150,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock ...

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How much do operational manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for operational manager in the United States is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operational manager, and why are they important?

To thrive as an Operational Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant certifications like PMP or Six Sigma is often required. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive process improvements. These competencies are essential to ensure efficient operations, achieve business objectives, and foster a productive work environment.

How does an operational manager typically collaborate with other departments to drive organizational success?

Operational Managers play a key role in cross-departmental collaboration, regularly working with teams such as finance, HR, sales, and logistics to ensure seamless business operations. They often coordinate meetings to align departmental goals, troubleshoot workflow bottlenecks, and implement process improvements. Effective communication and strong project management skills are essential, as Operational Managers must balance diverse priorities and foster a culture of cooperation. This collaboration not only helps achieve company objectives but also supports continuous improvement across the organization.

What is the difference between Operational Manager vs Operations Supervisor?

AspectOperational ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, strategic planning, and overall operational efficiencyManages daily activities of a specific team or department, ensuring tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operationsHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, cross-departmental collaborationOn-site, direct supervision of staff
Industry UsageCommon in manufacturing, logistics, retail, and service industriesTypically found in retail stores, warehouses, and hospitality sectors

Operational Managers focus on strategic oversight and managing multiple teams or departments, while Operations Supervisors handle day-to-day team supervision. Both roles are essential for smooth business operations but differ in scope and responsibilities.

What does an operational manager do?

An Operational Manager oversees the daily operations of a business or organization to ensure efficiency and effectiveness. Their responsibilities include managing staff, optimizing processes, implementing policies, and coordinating between different departments. They analyze performance data, solve operational problems, and work to improve productivity and quality. Operational Managers play a key role in achieving organizational goals by ensuring that all resources are used efficiently.

How much should an operational manager be paid?

The average salary for an operational manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually. Factors such as location, company size, and certifications can influence compensation levels.
More about Operational Manager jobs
What cities are hiring for Operational Manager jobs? Cities with the most Operational Manager job openings:
What are the most commonly searched types of Operational jobs? The most popular types of Operational jobs are:
Who are the top companies hiring for Operational Manager jobs? The top employers for Operational Manager jobs are:
What states have the most Operational Manager jobs? States with the most job openings for Operational Manager jobs include:
Operational Manager jobs near you
Infographic showing various Operational Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,249 per year, or $22.2 per hour.

Operational Manager

Hammer & Nails Studio City LA

Studio City, CA • On-site

Full-time

Posted 17 days ago

Job description

Job: Operations Manager
Hammer & Nails Grooming Shop for Guys – Studio City, CA

Hammer & Nails Studio City is looking for a motivated, hands-on Operations Manager to lead our day-to-day operations, support our team, and help grow our business.
This is an ideal opportunity for an experienced manager who enjoys working directly with employees and guests, improving operations, and building a strong service culture.
The Operations Manager will work closely with the owner and will be responsible for making sure the shop operates smoothly, consistently, and professionally every day.
Key Responsibilities

Team Leadership & Management: 
  • Lead, coach, and motivate barbers, stylists, nail technicians, and front desk team members.
  • Set clear expectations and hold employees accountable for performance and professionalism.
  • Monitor attendance, punctuality, dress code, breaks, and company policies.
  • Help resolve employee concerns and day-to-day team issues.
  • Conduct regular team meetings and individual performance conversations.
  • Support hiring, onboarding, training, and development of new employees.
  • Build a positive, respectful, accountable workplace culture.
Daily Operations: 
  • Oversee opening and closing procedures.
  • Make sure the shop is clean, organized, properly stocked, and guest-ready at all times.
  • Monitor schedules, staffing levels, appointments, and employee productivity.
  • Address call-outs, scheduling conflicts, and operational issues.
  • Ensure team members follow Hammer & Nails service standards and operating procedures.
  • Monitor inventory and communicate supply needs to ownership.
Guest Experience: 
  • Maintain a high standard of customer service.
  • Handle guest concerns and service recovery professionally.
  • Make sure first-time guests and members receive proper introductions and attention.
  • Ensure guest notes, preferences, and important service information are documented.
  • Follow up when necessary to protect guest satisfaction and retention.
Membership & Sales Performance: 
  • Coach the team on membership presentations and sales.
  • Monitor membership sales, renewals, cancellations, and guest retention.
  • Encourage rebooking and additional service opportunities.
  • Support retail sales and promotional programs.
  • Help the location achieve weekly and monthly revenue goals.
Performance & Accountability: 
  • Review daily and weekly business performance with the owner.
  • Track important metrics including:
    • Revenue
    • Membership sales
    • Rebooking
    • Guest retention
    • Reviews
    • Employee productivity
    • Service quality
  • Identify operational problems and recommend solutions.
  • Provide the owner with regular updates regarding staff, guests, sales, and operational issues.

Qualifications: 
  • Minimum 3 years of management or supervisory experience preferred.
  • Experience in a salon, barbershop, spa, hospitality, retail, fitness, restaurant, membership-based, or other service-based business strongly preferred.
  • Strong leadership and communication skills.
  • Comfortable coaching employees and holding people accountable.
  • Strong customer-service and problem-solving skills.
  • Organized and able to manage multiple priorities.
  • Sales-oriented with an understanding of memberships and customer retention.
  • Comfortable working with scheduling, point-of-sale, and business management software.
  • Professional, dependable, and highly responsible.
  • Must be willing to work hands-on alongside the team rather than managing only from an office.

What We Are Looking For: We are looking for someone who takes ownership of the operation. The right candidate will notice problems before being asked, communicate clearly with employees, protect the guest experience, and consistently look for ways to improve performance. This is not simply an administrative management position. The Operations Manager should be visible on the floor, interacting with the team and guests and actively managing the business.

Growth Opportunity: 
This position has the opportunity to develop into a General Manager role based on performance, leadership ability, and the continued growth of the Studio City location.

Location: Hammer & Nails – Studio City, California
Position: Operations Manager
Reports To: Owner