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Operational Director Jobs (NOW HIRING)

Chick-fil-A

Operational Director

Lexington, SC

$45K/yr

Operational Director - Chick-fil-A At Chick-fil-A WCSP, our main purpose is to "refresh" the lives of all we serve. We are passionate about serving our community and team in the best way possible and ...

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Chick-fil-A

Operational Director

West Columbia, SC · On-site

$50K - $66K/yr

Operational Director - Chick-fil-A At Chick-fil-A WCSP, our main purpose is to "refresh" the lives of all we serve. We are passionate about serving our community and team in the best way possible and ...

Chick-fil-A

Director of Operations

Reno, NV

$20 - $24/hr

As Operational Director, you will be a vital part of creating a supportive, empowering work environment where our people can learn new skills and build lasting, meaningful relationships. We will ...

Xylem

Operations Director

Holland, MI

Operations Director - Site Leadership & Transformation Location:Holland, MI (relocation support ... Operational KPIs-including safety, quality, ontime delivery, productivity, cost, and lead time-are ...

The Commons Church

Operations Director

Okemos, MI · On-site

Identify operational risks or barriers and proactively develop solutions. * Serve as a trusted ... Provide direct supervision, coaching, and performance management for the Operations Coordinator.

Catholic Health

Operations Director

Melville, NY

Multi-Center Operational Rigor with a focus on patient experience and engagement * Challenge the ... Oversee and direct administrative activities to maintain accurate and comprehensive files for ...

Centria Autism

Operations Director

Charlotte, NC

This role is responsible for overseeing and managing all operational aspects within Centria Autism ... The Operations Director will lead Behavior Technicians by coordinating training and compliance ...

Parkhurst Academy

Operations Director

Melbourne, FL · On-site

Operations Director Reports To: Superintendent / Head of School Location: Melbourne, FL Job Type ... Act as a point of continuity between the Superintendent and operational staff, facilitating ...

Chick-fil-A

Director

Argyle, TX

$20 - $25/hr

Kitchen Director, Training Director, and Operational Director. Key Responsibilities: Lead and develop a highly motivated team. Ensure exceptional customer service and operational excellence.

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How much do operational director jobs pay per year?

As of May 30, 2026, the average yearly pay for operational director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operational Director, and why are they important?

To thrive as an Operational Director, you need strong leadership, strategic planning, and business management skills, typically supported by a relevant degree and extensive managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and industry-specific certifications such as Six Sigma or PMP is often required. Exceptional communication, problem-solving, and decision-making abilities help drive organizational efficiency and motivate teams. These skills and qualifications are crucial for aligning operations with business objectives, ensuring smooth workflows, and achieving sustainable growth.

What are some common challenges faced by Operational Directors when aligning cross-departmental teams?

Operational Directors frequently encounter challenges in ensuring that different departments, such as finance, HR, and production, work toward unified goals. Miscommunication, varying priorities, and siloed workflows can create obstacles. Successful Operational Directors address these issues by fostering open communication channels, implementing regular cross-functional meetings, and utilizing data-driven performance metrics to align teams. Building strong relationships and a culture of collaboration are also key to overcoming these challenges.

What are Operational Directors?

Operational Directors are senior executives responsible for overseeing the day-to-day operations of an organization or a specific division. They develop and implement policies, manage budgets, streamline processes, and ensure that operational goals align with the company’s strategic objectives. Operational Directors often supervise department heads, monitor performance metrics, and drive efficiency improvements across the business. Their role is crucial in maintaining high productivity and supporting overall business growth.
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Operational Director jobs near you
Operational Director

Operational Director

Chick-fil-A

Lexington, SC

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,447 frontline employees who took The Breakroom Quiz

13th of 104 rated fast food restaurants

Job description

Operational Director - Chick-fil-A

At Chick-fil-A WCSP, our main purpose is to “refresh” the lives of all we serve. We are passionate about serving our community and team in the best way possible and strive to live out our core values day in and day out. We believe that to truly serve well, you must be humble, hungry, and healthy in both your professional and personal life. We carry out these values by putting others' needs before your own, maintaining a mindset of continuous growth, and radiating positivity and a grateful attitude through balance in your life.

Operational Directors passionately oversee an area of the restaurant as well as lead their Supervisors and team members within their area. They will work closely with other Supervisors and Directors to implement operational strategies that both grow the business while maintaining a culture of care that is reflective of our purpose and values. Lastly, they will help us serve and win the hearts of our amazing guests.

Why should you apply?

  • A work environment that people enjoy being a part of
  • Opportunity for growth and development from high level business leaders
  • Advancement opportunities at every stage in the restaurant
  • Comprehensive benefits package including paid time off, health, dental, and vision insurance, 401k matching, employee discount, and paid training
  • Delicious food discounts each day
  • Learn valuable skills in customer service, leadership, and teamwork

Requirements:

  • High school degree or equivalent
  • 2 years of leadership experience in a professional work environment is preferred
  • Be humble and display a servant heart
  • Be hungry to grow and develop themselves and those around them
  • Have healthy life rhythms that allow you to lead others
  • Ability to work in a fast-paced environment

Availability:

  • Monday - Saturday open availability (typical work schedule would be 5 days/week)
  • Typical schedule will vary working 8-10 hours/day to accommodate meetings, interviews and needs of the business, working 40-45 hours/week in total
  • Flexible schedule, including weekends and holidays

Responsibilities:

Our Operational Directors will be immersed into the operations of our business, having the opportunity to learn both Front of House and Back of House duties for a well rounded understanding of the business. They will be expected to work in the daily operation of the restaurant while leading one of our main restaurant areas (Hospitality, Drive Thru, Kitchen, etc.). These responsibilities include, but are not limited to:

  • \Win Hearts Every Day\ by creating a clean and safe environment, displaying genuine hospitality, delivering food quickly with accuracy, and preparing high quality food.
  • Protecting our purpose and values by being a champion of culture within the restaurant.
  • Intentionally develop team members and Supervisors each day
  • Maintaining a calm demeanor, especially during periods of high volume, to preserve a positive work environment and a hospitable experience for our guests.
  • Executing quality standards by cooking, preparing, and presenting food orders to meet demand.
  • Maintaining the highest safety and cleanliness standards in all restaurant areas.
  • Having a innovative mindset and go getter attitude.

If you are a positive and motivated individual looking for an opportunity to lead others in a great environment, this might be the place for you. We can't wait to meet you!

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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