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Online Dispute Resolution Jobs (NOW HIRING)

Evonik Industries

Region HR Manager

Lafayette, IN · On-site

Coach managers on dispute resolution, performance management, and best practices in union ... online via our careers portal. Further information about Evonik as Employer can be found at www ...

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Online Dispute Resolution information

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$34K

$70.3K

$114.5K

How much do online dispute resolution jobs pay per year?

As of Jul 19, 2026, the average yearly pay for online dispute resolution in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What is the difference between Online Dispute Resolution vs Mediation Specialist?

AspectOnline Dispute ResolutionMediation Specialist
CredentialsTypically requires training in dispute resolution and familiarity with online platformsRequires certification in mediation and conflict resolution
Work EnvironmentPrimarily online, remote interactions with clients and partiesOften in-person or hybrid settings, facilitating face-to-face or virtual mediations
Industry UsageUsed across legal, commercial, and consumer sectors for online disputesCommon in legal, community, and organizational contexts for resolving conflicts

Online Dispute Resolution and Mediation Specialist both focus on resolving conflicts, but ODR emphasizes online platforms and remote processes, while Mediation Specialists often work face-to-face or in hybrid settings. ODR is more technology-driven, whereas mediation involves direct interpersonal skills. Both roles are vital in dispute resolution, with overlapping skills but different environments and methods.

What is online dispute resolution?

Online dispute resolution (ODR) refers to the use of digital platforms and technology to help parties resolve disputes outside of traditional courtrooms. It typically involves mediation, arbitration, or negotiation conducted through websites, video calls, or specialized software. ODR provides a convenient, efficient, and often more affordable way for individuals and businesses to settle issues such as consumer complaints, contractual disagreements, or small claims. By using ODR, parties can avoid lengthy legal processes and resolve conflicts from any location.

What are the key skills and qualifications needed to thrive as an Online Dispute Resolution Specialist, and why are they important?

To thrive as an Online Dispute Resolution Specialist, you need a background in conflict resolution, legal or mediation training, and strong analytical skills. Familiarity with online dispute resolution platforms, case management software, and relevant certifications in mediation or arbitration are typically required. Exceptional communication, impartiality, and problem-solving abilities are crucial soft skills for building trust and facilitating agreements remotely. These competencies ensure fair, efficient, and effective resolution of disputes in a digital environment.

What are some common challenges faced by professionals in Online Dispute Resolution and how can they be addressed?

Professionals in Online Dispute Resolution (ODR) often face challenges such as managing effective communication between parties who may never meet in person and ensuring the security and confidentiality of sensitive information. Additionally, adapting traditional dispute resolution techniques to digital platforms can be complex. Building strong digital communication skills, staying updated on cybersecurity best practices, and participating in ongoing training on new ODR technologies can help professionals overcome these challenges and foster trust among all parties involved.
What cities are hiring for Online Dispute Resolution jobs? Cities with the most Online Dispute Resolution job openings:
What are the most commonly searched types of Dispute Resolution jobs? The most popular types of Dispute Resolution jobs are:
What states have the most Online Dispute Resolution jobs? States with the most job openings for Online Dispute Resolution jobs include:
What job categories do people searching Online Dispute Resolution jobs look for? The top searched job categories for Online Dispute Resolution jobs are:
Online Dispute Resolution jobs near you
Infographic showing various Online Dispute Resolution job openings in the United States as of July 2026, with employment types broken down into 33% Locum Tenens, 62% Full Time, 4% Part Time, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Privacy & Digital Risk Litigation Associate Attorney (Cybersecurity, Privacy & Investigations)

Direct Counsel

Philadelphia, PA • Hybrid

Full-time

Re-posted 15 days ago

Job description

Direct Counsel is seeking a Privacy & Digital Risk Litigation Associate with 2–3 years of litigation experience to join a premier Digital Assets and Data Management practice. This is an exceptional opportunity for a litigator interested in cybersecurity, digital privacy, investigations, cybercrime, Internet speech, regulatory enforcement, and complex class action litigation.

The ideal candidate will have strong litigation skills, exceptional writing abilities, and a demonstrated interest in the evolving intersection of law and technology.

Locations
  • Philadelphia, PA
  • Wilmington, DE
Responsibilities
  • Represent clients in cybersecurity, privacy, and digital risk litigation matters
  • Defend privacy and cybersecurity class actions
  • Handle commercial, employment, and regulatory disputes involving technology-related issues
  • Assist with internal, regulatory, grand jury, and congressional investigations
  • Draft pleadings, motions, briefs, and other substantive litigation filings
  • Conduct legal research and develop litigation strategy
  • Manage discovery, document review, and pre-trial litigation activities
  • Participate in mediations, settlement discussions, and alternative dispute resolution proceedings
  • Collaborate with attorneys across litigation, privacy, cybersecurity, white-collar, and investigations practices
  • Advise clients on emerging legal issues involving cybercrime, intellectual property theft, digital privacy, and online conduct
Qualifications
  • 2–3 years of litigation experience
  • Experience in one or more of the following areas:
    • Civil litigation
    • Class action litigation
    • Criminal litigation
    • Regulatory enforcement matters
  • Strong academic credentials from an accredited law school
  • Exceptional legal research, writing, and oral advocacy skills
  • Law review, judicial clerkship, or similar advanced writing experience preferred
  • Significant experience with:
    • Pleadings
    • Motion practice
    • Discovery
    • Alternative dispute resolution
  • Outstanding project management and organizational abilities
  • Exceptional attention to detail
  • Strong interpersonal and client-service skills
  • Demonstrated interest in cybersecurity, privacy, technology, and digital risk issues
  • Admission to practice in Pennsylvania or Delaware, or eligibility to waive into Pennsylvania
Compensation & Benefits
  • Compensation determined based on experience, qualifications, and market factors
  • Comprehensive benefits package
  • Performance-based bonus opportunities
  • Hybrid work environment
  • Opportunity to work on cutting-edge cybersecurity, privacy, investigations, and class action matters
  • Significant client exposure and hands-on responsibility
  • Mentorship from nationally recognized leaders in digital risk and cybersecurity law
  • Professional development and long-term career advancement opportunities
Why This Opportunity
  • Join one of the country's premier Digital Assets and Data Management practices
  • Work on sophisticated litigation and investigations involving emerging technologies
  • Gain experience across cybersecurity, privacy, Internet speech, cybercrime, regulatory enforcement, and white-collar matters
  • Collaborate with a nationally recognized team handling high-profile matters
  • Build specialized expertise at the forefront of technology and litigation

Direct Counsel is committed to connecting exceptional legal talent with premier law firms and fostering inclusive hiring practices.