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How much do day shift spanish speaking call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for day shift spanish speaking call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a day shift Spanish speaking call center representative?

A Day Shift Spanish Speaking Call Center job involves handling customer service, sales, or support calls in Spanish during daytime hours. Agents assist Spanish-speaking customers by answering inquiries, resolving issues, and providing information about products or services. Strong communication skills in both Spanish and English may be required, depending on the company. Shifts typically align with regular business hours, making it ideal for those who prefer daytime work.

What does a typical day look like for a day shift Spanish speaking call center representative?

A typical day involves handling inbound and outbound calls from Spanish-speaking customers, assisting with inquiries, processing orders, or addressing service issues. Representatives may also log call details in CRM systems, participate in team meetings, and collaborate with supervisors or other team members to resolve complex cases. The role often includes performance targets like call quality, response time, and customer satisfaction, but you'll also benefit from a supportive team environment that encourages skill development. This structure allows you to gradually take on more responsibility or move into supervisory or specialized customer support roles as you gain experience.

What are the key skills and qualifications needed to thrive in the day shift Spanish speaking call center position, and why are they important?

Success as a Day Shift Spanish Speaking Call Center representative requires fluent bilingual communication skills in Spanish and English, strong listening skills, and experience in customer service. Familiarity with CRM software, phone systems, and basic computer applications is typical, and some employers may prefer certifications in customer support or call center operations. Outstanding soft skills include patience, problem-solving abilities, and resilience in handling high call volumes or challenging customer situations. These skills enable representatives to provide excellent service, resolve customer issues efficiently, and maintain positive client relationships in a fast-paced call center environment.

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Day Shift Spanish Speaking Call Center jobs near you
Infographic showing various Day Shift Spanish Speaking Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

English and Spanish Speaking Contact Center Representative

San Diego, CA • On-site

Jerome's Furniture
Furniture Manufacturing • 501 - 1,000 employees
Learn more about Jerome's Furnitureexternal

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

FURNITURE CONTACT CENTER REPRESSENTATIVE - RANCHO BERNARDO
English Speaking Starting Pay: $21/hour
Bilingual: English/Spanish Starting Pay: $22.50/hour
Build a Career at Jerome's
At Jerome's Furniture, we know every great customer experience starts with great service. Our Contact Center team plays an important role in creating that experience by helping customers with delivery questions, providing timely updates, and ensuring every interaction reflects the level of service Jerome's has been known for over 70 years.
We're looking for dependable, customer-focused individuals who enjoy helping people, solving problems, and working as part of a supportive team. If you're looking for a company that values teamwork, integrity, and exceptional customer service, we'd love to hear from you.
Why Join Jerome's?
Family-owned company with over 70 years of success.
Opportunities for growth and advancement.
Supportive leaders who coach, develop, and recognize performance.
Paid training to help you succeed.
Stable, full-time employment with a company that values its employees.
Team-oriented culture where your contributions make a difference.
What You'll do:
  • Answer incoming customer inquiries via call, email, text and other contact platforms with professionalism and care.
  • Assist customers with delivery scheduling, updates, delivery support, and in-home product support.
  • Coordinate with delivery of drivers, stores, and internal departments to resolve customer concerns.
  • Follow up with customers to ensure a positive delivery experience.
  • Accurately document customer interactions and maintain detailed records.
  • Help create a positive experience for every customer from start to finish.

Who are we looking for?
  • 2-years of Contact Center Experience
  • Experienced with CRM platform and similar software
  • Enjoy helping people and providing exceptional customer service.
  • Has strong communication and problem-solving skills.
  • Can stay organized while managing multiple tasks.
  • Thrives in a fast-paced, team-oriented environment.
  • Is dependable, positive, and committed to delivering an outstanding customer experience.
  • Are comfortable learning new computer systems and technology.

Grow with Jerome's
At Jerome's, we believe in promoting from within whenever possible. Whether you're looking to build a career in customer service, operations, or leadership, you'll have opportunities to learn, grow, and develop with a company that invests in its people.
Benefits & Perks
We believe in taking care of our employees both in and out of the workplace. Eligible employees enjoy a competitive benefits package that includes:
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Life and long-term disability insurance
  • Paid vacation
  • Paid sick time
  • Paid holidays
  • Paid Birthday Holiday
  • Employee discount and furniture purchase program
  • Gym reimbursement program
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)

*Minimum employment tenure is required for most benefits.
Ready to Join Our Team?
If you're passionate about helping customers, building relationships, and want to grow your career with a company that values integrity, teamwork, and performance, we'd love to hear from you.
Apply today and discover why so many employees choose to build their careers at Jerome's Furniture.
Jerome's is a smoke and tobacco-free environment.
Jerome's is a Drug Free Workplace. As such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment.
Jerome's is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
Pay Range: $18 - $23 per hour

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