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Day Shift Spanish Speaking Call Center Jobs (NOW HIRING)

MCI Careers

Call Center Trainer

Wichita, KS · On-site

$48K - $52K/yr

Spanish-speaking skills would be a valuable asset for this position. This position involves working ... Shift Pattern: * 7:00 AM to 4:00 PM CST * 10:00 AM to 7:00 PM CST * Flexibility to work assigned ...

MCI Careers

Call Center Agent (Days)

Radium Springs, NM · On-site

$11.50 - $15.25/hr

As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ... Bi-lingual (Spanish-speaking) candidates are encouraged to apply. To be considered for this ...

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How much do day shift spanish speaking call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for day shift spanish speaking call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a day shift Spanish speaking call center representative?

A Day Shift Spanish Speaking Call Center job involves handling customer service, sales, or support calls in Spanish during daytime hours. Agents assist Spanish-speaking customers by answering inquiries, resolving issues, and providing information about products or services. Strong communication skills in both Spanish and English may be required, depending on the company. Shifts typically align with regular business hours, making it ideal for those who prefer daytime work.

What does a typical day look like for a day shift Spanish speaking call center representative?

A typical day involves handling inbound and outbound calls from Spanish-speaking customers, assisting with inquiries, processing orders, or addressing service issues. Representatives may also log call details in CRM systems, participate in team meetings, and collaborate with supervisors or other team members to resolve complex cases. The role often includes performance targets like call quality, response time, and customer satisfaction, but you'll also benefit from a supportive team environment that encourages skill development. This structure allows you to gradually take on more responsibility or move into supervisory or specialized customer support roles as you gain experience.

What are the key skills and qualifications needed to thrive in the day shift Spanish speaking call center position, and why are they important?

Success as a Day Shift Spanish Speaking Call Center representative requires fluent bilingual communication skills in Spanish and English, strong listening skills, and experience in customer service. Familiarity with CRM software, phone systems, and basic computer applications is typical, and some employers may prefer certifications in customer support or call center operations. Outstanding soft skills include patience, problem-solving abilities, and resilience in handling high call volumes or challenging customer situations. These skills enable representatives to provide excellent service, resolve customer issues efficiently, and maintain positive client relationships in a fast-paced call center environment.

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Day Shift Spanish Speaking Call Center jobs near you
Infographic showing various Day Shift Spanish Speaking Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Spanish Speaking Call Center Representative (Remote - Alabama Only)

Tribeca Pediatrics

Birmingham, AL • Remote

$12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Tribeca Pediatrics rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

You must be located in Alabama, this is a completely remote position that requires the ability to speak Spanish. Tribeca Pediatrics is a large New York City based Pediatric practice looking to staff our call center with individuals that have excellent customer service and are able to work from home. We will provide the equipment (computer, monitor, headset) and training. You must have a strong internet connection and a quiet place to work.


ABOUT THE COMPANY: Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice.  With over 40 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, we are truly the premier place to work and bring your family. Our incredible team of pediatricians, nurse practitioners, and medical support staff practices a unique philosophy that embraces low intervention, thoughtful medicine while delivering the highest quality of service and care. 


JOB DESCRIPTION:  A Call Center Receptionist provides a high level of customer service to patients (and their parents) by assisting with scheduling appointments, providing information on policies and the practice and responding to cases at a busy primary care pediatric office with multiple locations throughout the New York City metro area. 


ROLES AND RESPONSIBILITIES

  • Provide excellent customer service with empathy and kindness
  • Ability to maintain a positive demeanor and professionalism
  • Schedule appointments accurately for patients across multiple offices
  • Follow appropriate triage protocols and schedule messages for RNs and Pediatricians
  • Register and guide new patients 
  • Ability to answer general questions about the practice and offices
  • Adhere to HIPAA regulations and policies
  • Transferring calls to the correct individuals/departments

QUALIFICATIONS

  • A strong internet connection for the ability to work remotely, uninterrupted ( we will provide a computer and screen)
  • 1+ Years of customer service experience/ call center experience
  • Excellent communication and problem solving skills
  • Strong computer skills
  • Ability to handle a fast-paced environment 
  • Ability to self manage
  • Must live in Alabama


SALARY

  • Starting rate - $12.00/hr with increases and room for growth. 


ENVIRONMENTAL/WORKING CONDITIONS

  • Work from home from a quiet place where you can perform your tasks uninterrupted
  • High volume of calls and emails


PHYSICAL DEMANDS

Requires sitting and standing associated with a normal office environment. Manual dexterity needed using a computer keyboard. While performing duties of this position, the employee is regularly required to talk or hear. The employee needs to be able to see and frequently is required to use hands or fingers, handle, or feel objects. The employee is occasionally required to stand; walk; sit; and reach with hands and arms.


Benefits to support your health & wellness:

  • After 90 days of employment, participate in competitive medical, dental and vision insurance plans paid for by Tribeca Pediatrics or receive an additional benefit stipend of $600 per year 
  • 401(k) Plan with 3% Safe harbor contribution from employer each year (employees who are eligible will receive an immediately vested contribution each year even if they do not contribute themselves to their 401K plan)
  • Accrue up to 16 days of PTO/ year with the ability to roll over unused days
  • Fully paid Gym Membership to select gyms in NYC and NJ
  • Additional medical coverage buy up available through Aflac
  • Exclusive access to preferred pricing for Pet Insurance


ADDITIONAL NOTES

This job description in no way states or implies that these are the only duties to be performed  by the employee(s) incumbent in the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficient

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