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Online Community Manager Jobs (NOW HIRING)

HeyGen

Online Community Manager

San Francisco, CA · On-site +1

$4K - $5.70K/mo

About the role We're looking for a Community Manager to help build and grow HeyGen's online communities across forums, Discord, Reddit, and beyond. You'll play a key role in shaping how people ...

Teach For All

Online Community Manager

Position Summary We're seeking an Online Community Manager to advance Teach For All's 25-year vision by growing the AI Literacy & Creator Collective (AI LCC), a rapidly expanding global community of ...

Phusion Projects, LLC

Community Manager

Chicago, IL · On-site

$70K - $75K/yr

The Community Manager is the voice of Phusion's brands in the wild - shaping how consumers ... Build online communities that drive engagement, social growth, and contribute to retail and e ...

Phusion Projects LLC

Community Manager

Chicago, IL

$70K - $75K/yr

The Community Manager is the voice of Phusion's brands in the wild - shaping how consumers ... Build online communities that drive engagement, social growth, and contribute to retail and e ...

Fliff

Community Manager

Austin, TX · On-site +1

Build and manage our online community, including social media channels, forums, and other online platforms * Engage with customers and fans, responding to inquiries and feedback, and fostering a ...

Fliff

Community Manager

Austin, TX · Remote

Build and manage our online community, including social media channels, forums, and other online platforms * Engage with customers and fans, responding to inquiries and feedback, and fostering a ...

Wind Creek Hospitality

Community Manager

Atmore, AL

Within Wind Creek Casino, the Community Manager is responsible to and for the members (on-line or on-site) of this community. The Community Manager is responsible for the management of the Trust ...

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Fliff

Community Manager

Austin, TX · On-site +1

Build and manage our online community, including social media channels, forums, and other online platforms * Engage with customers and fans, responding to inquiries and feedback, and fostering a ...

Air Apps

Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). * Strong written and verbal communication skills, with the ...

Activate Talent

$105.50K/yr

Social Media Community Manager & Content Creator We are looking for a Social Media Community ... You will play a pivotal role in cultivating online communities, creating compelling content, and ...

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How much do online community manager jobs pay per year?

As of May 28, 2026, the average yearly pay for online community manager in the United States is $80,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What Is an Online Community Manager?

An online community manager uses social media, marketing, brand awareness, and interpersonal communication skills and abilities to build online community engagement for their company or client. As a community manager, you use social media platforms to engage customers, promote products and services, and elicit feedback. Your responsibilities consist of tracking performance metrics, following and reporting on trends, and relaying information to management. Duties also involve creating content for digital platforms. Qualifications for online community management jobs often include a college degree in marketing, communication, business, or a related field. Excellent written communication skills and customer service experience are helpful in this career.

What are the key skills and qualifications needed to thrive as an Online Community Manager, and why are they important?

To thrive as an Online Community Manager, you need expertise in social media management, content moderation, and community engagement, often backed by a degree in communications, marketing, or a related field. Familiarity with platforms like Facebook, Discord, Slack, and tools such as Hootsuite or Sprout Social is typically required. Exceptional written communication, conflict resolution, and empathy are standout soft skills for this role. These competencies are vital for fostering a positive, active online community and ensuring brand reputation is maintained.

What are some common challenges Online Community Managers face, and how can they address them?

Online Community Managers often encounter challenges such as managing negative interactions, moderating discussions to prevent conflicts, and ensuring community guidelines are followed. Balancing engagement while maintaining a positive and inclusive environment requires strong communication and diplomacy skills. Proactive moderation, clear guidelines, and regular engagement with community members help address these challenges. Additionally, collaborating closely with marketing, support, and product teams ensures consistent messaging and prompt resolution of issues.

What does an Online Community Manager do?

An Online Community Manager is responsible for building, managing, and engaging an organization's online community across various social media platforms, forums, and websites. They create and curate content, moderate discussions, respond to community members' inquiries, and foster a positive environment. Their role often includes analyzing engagement metrics, developing community guidelines, and collaborating with marketing or support teams to ensure the community aligns with the brand's goals.
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Online Community Manager jobs near you
Infographic showing various Online Community Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 46% Full Time, 44% Part Time, 2% Temporary, and 6% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $80,123 per year, or $38.5 per hour.

Online Community Manager

HeyGen

San Francisco, CA • On-site, Remote

$4K - $5.70K/mo

Full-time

Posted 28 days ago

Job description

About HeyGen
At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences.
Learn more at www.heygen.com. Visit our Mission and Culture doc here.
About the role
We're looking for a Community Manager to help build and grow HeyGen's online communities across forums, Discord, Reddit, and beyond.
You'll play a key role in shaping how people connect with HeyGen and with each other. This means creating experiences that bring people in, give them a reason to stay, and make it easy for them to participate.
You're someone who enjoys both sides of the work. You come up with ideas that spark engagement, and you follow through to make sure they actually happen.
What you'll do
Build a thriving community
  • Grow and manage HeyGen's Discord with a focus on daily engagement and positive interactions
  • Show up on Reddit in a way that feels natural, helpful, and relevant
  • Build relationships with creators, contributors, and early advocates
  • Help members feel seen, heard, and excited to participate

Create engaging programs
  • Launch campaigns like challenges, prompts, and showcases that encourage participation
  • Develop recurring moments such as weekly threads, events, or creator spotlights
  • Turn product updates into opportunities for the community to explore and share
  • Create simple, effective formats that make it easy for people to join in

Keep things running smoothly
  • Manage day-to-day community activity across platforms
  • Plan and maintain a clear content and engagement rhythm
  • Support a safe, inclusive, and constructive environment

Amplify your community
  • Highlight great work from users and share their stories
  • Encourage members to create and share content
  • Help identify and grow community advocates

Close the feedback loop
  • Listen closely to what the community is saying
  • Spot trends, insights, and opportunities
  • Share learnings with product and marketing teams
  • Continuously improve how we engage
What we're looking for
  • 3+ year experience managing Discord and/or Reddit communities
  • A strong sense of what makes people engage and participate
  • Strong track record of end-to-end community projects
  • Comfortable being active in online communities and internet culture
  • Clear, thoughtful communication skills
  • Able to balance creativity with execution
  • Proactive and self-directed
Nice to have
  • Experience with AI, creator tools, or video platforms
  • Familiarity with HeyGen or similar products
  • Basic design skills (Canva, Figma, etc.)
  • Experience running community campaigns or events
  • Experience with Developer communities
What success looks like
  • A Discord community that feels active, welcoming, and engaging
  • A Reddit presence that adds value and builds trust
  • Online spaces where both new creators and power users can find value
  • Campaigns that people want to participate in and share
  • Online communities that drive business outcomes for a variety of internal teams and stakeholders
  • Pathways for members to become leaders

Location
Opportunity to work in-office, hybrid or remote while employed as a contractor.
Compensation:
We are looking to pay a competitive monthly rate on a long-term contract. Expected range is $4,000 to $5,700/month
Join us at HeyGen and help build the future of how people connect, create, and communicate through video.

About HeyGen

Sourced by ZipRecruiter

Industry

Video and audio streaming services

Company size

11 - 50 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2020

Social media

Twitter

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