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Online Community Manager Jobs (NOW HIRING)

Community Manager

San Francisco, CA ยท On-site

$72K - $125K/yr

Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). * Strong written and verbal communication skills, with the ...

Events and Community Manager

Seattle, WA ยท On-site

$75K - $110K/yr

The Role We're looking for an Events & Community Manager to bring the Vale experience to life both offline and online. This is a highly creative, highly organized role for someone who loves building ...

Crypto Community Manager

San Francisco, CA ยท On-site

$100K - $165K/yr

Demonstrated success in building and managing online communities. * Exceptional written and verbal communication skills. * Proficiency in social media platforms, community management tools, and ...

... online community. The brand receives a high volume of customer interactions across social platforms ... The CX & Media Community Manager will sit within the Customer Experience function and act as the ...

Proven track record managing and growing online communities across multiple platforms (community forums, Reddit, Facebook, or similar) * Experience owning or contributing to a community platform ...

Proven track record managing and growing online communities across multiple platforms (community forums, Reddit, Facebook, or similar) * Experience owning or contributing to a community platform ...

Community Manager

El Segundo, CA ยท Remote

$31 - $38/hr

The position is responsible for helping to build and manage a strong online player community for Nexon's MapleStory Worlds. This includes moderating and monitoring all player community channels ...

Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). * Strong written and verbal communication skills, with the ...

Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). * Strong written and verbal communication skills, with the ...

Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). * Strong written and verbal communication skills, with the ...

Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). * Strong written and verbal communication skills, with the ...

Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms). * Strong written and verbal communication skills, with the ...

Community Manager

Seattle, WA ยท On-site

$33 - $35/hr

Community Manager Location: Burien, WA Full-Time | Pay: $33-35/hr DOE Are you a hands-on problem solver with a knack for fixing things and a passion for keeping everything running smoothly? We're ...

Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit, Discord, or proprietary SaaS networks), ideally within the FinTech, LegalTech, Real Estate, or high-end ...

CA

$24 - $26/hr

The Community Manager will focus on achieving company objectives and operating within budget, with the primary objectives of increasing net operating income at the community, maintaining the physical ...

The Community Manager will focus on achieving company objectives and operating within budget, with the primary objectives of increasing net operating income at the community, maintaining the physical ...

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Online Community Manager information

See salary details

$11K

$80.1K

$138K

How much do online community manager jobs pay per year?

As of May 28, 2026, the average yearly pay for online community manager in the United States is $80,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What Is an Online Community Manager?

An online community manager uses social media, marketing, brand awareness, and interpersonal communication skills and abilities to build online community engagement for their company or client. As a community manager, you use social media platforms to engage customers, promote products and services, and elicit feedback. Your responsibilities consist of tracking performance metrics, following and reporting on trends, and relaying information to management. Duties also involve creating content for digital platforms. Qualifications for online community management jobs often include a college degree in marketing, communication, business, or a related field. Excellent written communication skills and customer service experience are helpful in this career.

What are the key skills and qualifications needed to thrive as an Online Community Manager, and why are they important?

To thrive as an Online Community Manager, you need expertise in social media management, content moderation, and community engagement, often backed by a degree in communications, marketing, or a related field. Familiarity with platforms like Facebook, Discord, Slack, and tools such as Hootsuite or Sprout Social is typically required. Exceptional written communication, conflict resolution, and empathy are standout soft skills for this role. These competencies are vital for fostering a positive, active online community and ensuring brand reputation is maintained.

What are some common challenges Online Community Managers face, and how can they address them?

Online Community Managers often encounter challenges such as managing negative interactions, moderating discussions to prevent conflicts, and ensuring community guidelines are followed. Balancing engagement while maintaining a positive and inclusive environment requires strong communication and diplomacy skills. Proactive moderation, clear guidelines, and regular engagement with community members help address these challenges. Additionally, collaborating closely with marketing, support, and product teams ensures consistent messaging and prompt resolution of issues.

What does an Online Community Manager do?

An Online Community Manager is responsible for building, managing, and engaging an organization's online community across various social media platforms, forums, and websites. They create and curate content, moderate discussions, respond to community members' inquiries, and foster a positive environment. Their role often includes analyzing engagement metrics, developing community guidelines, and collaborating with marketing or support teams to ensure the community aligns with the brand's goals.
What cities are hiring for Online Community Manager jobs? Cities with the most Online Community Manager job openings:
What states have the most Online Community Manager jobs? States with the most job openings for Online Community Manager jobs include:
Infographic showing various Online Community Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 46% Full Time, 44% Part Time, 2% Temporary, and 6% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $80,123 per year, or $38.5 per hour.

Community Manager

Air Apps

San Francisco, CA โ€ข On-site

$72K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago


Job description

About Air Apps
At Air Apps, we believe in thinking bigger-and moving faster. We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018-and now with offices in both Lisbon and San Francisco-we've remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you'll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management-and change lives along the way.
The Role
As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups. You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.
This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.
Responsibilities
  • Develop and execute community engagement strategies to grow and support user communities.
  • Manage and moderate forums, social media groups, and user discussion platforms.
  • Engage with users by responding to questions, moderating discussions, and fostering positive interactions.
  • Organize and promote community events, webinars, and Q&A sessions.
  • Collaborate with marketing, product, and support teams to ensure a seamless user experience.
  • Monitor and analyze community engagement metrics to optimize strategies.
  • Identify and activate brand advocates, ambassadors, and superusers.
  • Stay up to date with community management trends, tools, and best practices.
  • Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
  • Address user concerns and escalate issues to the appropriate teams when necessary.

Requirements
  • Around 3+ years of experience in community management, social media management, or customer engagement.
  • Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
  • Strong written and verbal communication skills, with the ability to engage and inspire users.
  • Experience with community-building tools and analytics platforms.
  • Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.
  • Experience planning and executing community-driven events or initiatives.
  • Passion for building meaningful relationships and fostering brand loyalty.
  • Ability to analyze engagement data and adjust strategies accordingly.
  • Experience in fast-paced digital environments with a user-centric mindset.

What benefits are we offering?
  • Apple hardware ecosystem for work.
  • Annual Bonus.
  • Medical Insurance (including vision & dental).
  • Disability insurance - short and long-term.
  • 401k up to 4% contribution.
  • Air Conference - an opportunity to meet the team, collaborate, and grow together.
  • Transportation budget
  • Free meals at the hub
  • Gym membership
Diversity & Inclusion
At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
Application Disclaimer
At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.