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On Call Supervisor Jobs (NOW HIRING)

Northern Rivers

Online/Oncall (25380)

Schenectady, NY · On-site

$28/hr

You will report to the Online/Oncall supervisor and you will work on-site. Responsibilities: * Oversee and ensure implementation of all applicable emergency systems, agency policies, and program ...

New

Yellowstone County

$28.07/hr

Contacts on-call supervisor for emergency consultations in accordance with established program policies and procedures. Clinical: Administers and analyzes results of psychological testing to arrive ...

YAI

Assistant Supervisor - BHS Home

Southampton, NJ · On-site

$21 - $25/hr

Serves as Administrator-on-Call (Available/On Call Supervisor ) with other program leadership on an as needed basis and provides program/floor coverage, when necessary. * Serves as Transition ...

Salvation Army

Center Support - On Call

Olympia, WA · On-site

$17.13/hr

REGULAR NON-EXEMPT, EXTRA ON-CALL SUPERVISOR: SHELTER COORDINATOR PAY RATE: $17.13 per hour Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in ...

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On Call Supervisor information

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$63.8K

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How much do on call supervisor jobs pay per year?

As of Jul 23, 2026, the average yearly pay for on call supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between On Call Supervisor vs On Call Technician?

AspectOn Call SupervisorOn Call Technician
CredentialsTypically requires supervisory or management experience, sometimes certifications in safety or industry-specific trainingUsually requires technical certifications or relevant trade licenses
Work EnvironmentOversees teams, manages operations, and responds to emergencies or issuesPerforms hands-on technical tasks, responds to service calls, and repairs equipment
Employer & Industry UsageCommon in industries like manufacturing, utilities, and facilities managementCommon in maintenance, technical services, and field service industries

The main difference is that the On Call Supervisor manages teams and oversees operations, while the On Call Technician focuses on technical repairs and service tasks. Both roles require on-call availability but differ in responsibilities and required credentials.

What are On Call Supervisors?

On Call Supervisors are professionals responsible for overseeing staff, operations, or services outside regular business hours, often during evenings, nights, weekends, or holidays. They are 'on call,' meaning they are available to respond to urgent situations, provide guidance, and make critical decisions as needed. Their role is common in industries like healthcare, social services, and customer support, where continuous supervision is necessary. On Call Supervisors ensure service continuity, address emergencies, and support employees during off-hours. They typically rotate shifts with other supervisors to maintain coverage.

How does an On Call Supervisor effectively manage unexpected staffing issues outside of regular business hours?

An On Call Supervisor is often responsible for responding quickly to last-minute scheduling changes, employee call-outs, or urgent client needs after hours. This role requires strong communication skills, resourcefulness, and the ability to make quick decisions under pressure. On Call Supervisors typically work closely with team members, clients, and other supervisors, using scheduling software and established protocols to ensure adequate coverage and service continuity. While the work can be unpredictable, it offers valuable experience in crisis management and leadership, which can support future advancement into higher supervisory or management positions.

What are the key skills and qualifications needed to thrive as an On Call Supervisor, and why are they important?

To thrive as an On Call Supervisor, you need strong organizational skills, quick decision-making abilities, and experience in supervisory or management roles, often supported by a background in the relevant industry. Familiarity with scheduling software, communication platforms, and incident reporting systems is typically required. Excellent communication, problem-solving, and conflict-resolution skills help you respond effectively to urgent situations and support team members after hours. These skills ensure that operations run smoothly outside regular hours, maintaining service quality and employee satisfaction.
More about On Call Supervisor jobs
What cities are hiring for On Call Supervisor jobs? Cities with the most On Call Supervisor job openings:
What are the most commonly searched types of Supervisor jobs? The most popular types of Supervisor jobs are:
What states have the most On Call Supervisor jobs? States with the most job openings for On Call Supervisor jobs include:
What job categories do people searching On Call Supervisor jobs look for? The top searched job categories for On Call Supervisor jobs are:
On Call Supervisor jobs near you
Infographic showing various On Call Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Online/Oncall (25380)

Northern Rivers

Schenectady, NY • On-site

$28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

As an Online/Oncall, you will ensure the security of campus and community residential locations, including working with staff, maintaining communication with resident's family and guardians, and overseeing resident transportation needs. You will report to the Online/Oncall supervisor and you will work on-site.
Responsibilities:
  • Oversee and ensure implementation of all applicable emergency systems, agency policies, and program procedures.
  • Respond to crises within assigned Residential Program/locations. Ensure response follows agency policy and protocol appropriate to the situation, and ensure that the individual clients behavior management plan(s) are followed. Ensure any physical intervention is conducted following TCI standards. Ensure completion of all forms and appropriate documentation of every restraint.
  • Provide support to teams when asked for behavioral interventions and events. Will direct the team in absence of residential supervisor and will be a source of training , supporting and modeling for other staff.
  • Ensure the security of campus and community locations, responding to any security concerns. Conduct random checks of assigned locations to ensure safety of residents.
  • Be the primary person in charge of calling the police for any resident considered missing, completing or ensuring completion of the Missing Person Report form and canceling Missing Person Reports upon a residents return.
  • Ensure contacts have been made with the residents family and guardian for all significant incidents.
  • Maintain regular entries in the Online/On call log regarding all significant events that occur, and provide the leadership with specific additional information as. Ensure completion of documentation for all significant incidents.
  • Ensure significant incidents are called into the Justice Center as applicable.
  • Serve as the central person in charge of off campus trips. Approve and log all off-campus trips and assure such trips have proper staff coverage.
  • Oversee and transport clients for medical, mental health, and other essential needs.
  • Check and assure that all visitors have prior approval to be on the grounds.
  • Be available to hear and document any neighbor concerns.

Requirements and Education:
  • Requires an Associate's degree plus three years of experience, Bachelor's degree preferred, OR HS plus at least five years of experience required.
  • Drivers license is required.
  • Must be able to pass the required physical.
  • Must be able to complete and pass TCI training.

Benefits
  • Health care package: medical, dental, and vision
  • Tuition reimbursement
  • Paid time off
  • Holiday Pay
  • 401 (K) plan
  • Life Insurance
  • Loan repayment assistance
  • Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.

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