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Office Assistant Receptionist Jobs in Rochester, NY

Thorley Wealth Management Inc

Receptionist

Rochester, NY · On-site

$17 - $22/hr

Receptionist FLSA Classification: Non-exempt Salary Grade/Level/Family/Range: $17 to $22 per hour ... other office communications. · Prepare client mailings and assist with outgoing mail. · ...

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Office Assistant Receptionist information

See Rochester, NY salary details

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How much do office assistant receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for office assistant receptionist in Rochester, NY is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.99 per hour, depending on experience, location, and employer.

What is an office assistant receptionist?

Office Assistant Receptionists are administrative professionals who serve as the first point of contact in an office environment. They manage front desk activities, greet visitors, answer phone calls, handle mail, and perform various clerical tasks to support the smooth operation of the office. Their role often includes scheduling appointments, maintaining records, and assisting other staff members with administrative duties. Strong organizational and communication skills are essential for success in this position.

What does an office assistant receptionist do?

As an office assistant/receptionist, you handle administration responsibilities and oversee activities at the front desk. Your duties may require you to greet visitors, answer phone calls, schedule meetings and appointments, coordinate mail flow, accept payments from customers and clients, maintain and organize files, respond to emails, perform bookkeeping tasks, order supplies, and prepare drinks and food for the staff. You may also assist your supervisor or company boss with anything they need. Your exact responsibilities vary depending on the business. An office assistant/receptionist usually works on a computer and handles multiple tasks at the same time.

What are the key skills and qualifications needed to thrive as an office assistant receptionist?

To thrive as an Office Assistant Receptionist, you need strong organizational abilities, attention to detail, proficiency in basic office software, and usually a high school diploma or equivalent. Familiarity with office management systems, scheduling tools, and multi-line phone systems is often required. Excellent communication, customer service, and multitasking skills help you build positive relationships and manage front-desk responsibilities efficiently. These skills are crucial for ensuring smooth office operations and creating a welcoming environment for visitors and staff.

What are some common challenges faced by office assistant receptionists, and how can they be managed effectively?

Office Assistant Receptionists often juggle multiple responsibilities, such as handling phone calls, greeting visitors, managing schedules, and performing clerical tasks—all at the same time. A common challenge is prioritizing urgent requests while maintaining a welcoming and organized front desk environment. Effective time management, strong communication skills, and proficiency with office software can help manage these demands. Proactively setting up systems for tracking tasks and seeking support from team members when workloads peak can also improve efficiency and reduce stress.

What is the difference between Office Assistant Receptionist vs Administrative Assistant?

AspectOffice Assistant ReceptionistAdministrative Assistant
Primary RoleGreeting visitors, answering phones, basic clerical tasksManaging schedules, preparing reports, supporting office operations
Required SkillsCommunication, customer service, basic computer skillsOrganization, multitasking, advanced computer skills
Work EnvironmentFront desk, reception areaOffice setting, various departments
Common CertificationsNone typically requiredAdministrative certifications (e.g., Microsoft Office Specialist)

While both roles support office functions, an Office Assistant Receptionist primarily handles front desk duties and customer interactions, whereas an Administrative Assistant performs more complex administrative tasks behind the scenes. The roles often overlap but differ in scope and responsibilities.

Which office assistant receptionist job pays the most?

Office assistant receptionist roles in industries such as healthcare, legal, or corporate sectors tend to offer higher salaries, especially in larger organizations or metropolitan areas. Salaries can also increase with experience, certifications, and additional responsibilities like administrative management or specialized skills.
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For Office Assistant Receptionist jobs in Rochester, NY, the most frequently searched job titles are:

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Cities near Rochester, NY with the most Office Assistant Receptionist job openings:

Office Assistant Receptionist jobs near you
Infographic showing various Office Assistant Receptionist job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $35,876 per year, or $17.2 per hour.

RECEPTIONIST

ANTHONY L JORDAN HEALTH CORPORATION

Rochester, NY

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

Description

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. 


Jordan Health is now seeking a Receptionist who, under the guidance of the Front Office Supervisor, is primarily responsible for serving as the critical link between the patient and the care delivered by Jordan Health clinical and service staff as the first point of contact in person. Effectively register patients when presenting for an appointment including and not limited to insurance verification, demographic verification and updating required EHR fields.

If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients' quality of life, please consider our Receptionist opportunity.

Requirements

The Receptionist will ensure that:

An environment which promotes an exceptional patient and team experience. 

Patient flow to clinicians and team allows Jordan Health to serve optimal number of patients. 

Jordan Health is in full compliance with all requirements related to provision of care, including billing and reimbursements. 

They are a strong Jordan team player. 


Education And Experience Required:

High School diploma or equivalent required.

One year of directly related experience in a health care setting (such as medical secretary, medical receptionist, etc.) is strongly preferred.

Two years working in a position requiring customer interaction, demonstrating the ability to handle competing priorities. 

Accurate keyboarding skills.

Ability to use an office phone with special features.

Knowledge of customer service principles and practices. 

Computer or business school training is highly desirable.

Bilingual preferred. 


Special Skills, Knowledge Required:

MS Office Applications (Word, Excel, Outlook).

High level of accuracy when completing patient intake activities. 

Ability to be resourceful and proactive when issues arise. 

eClinicalWorks or other electronic health record preferred. 

Proven work experience as a Receptionist, Front Office Representative or similar role.

Proficiency in Microsoft Office Suite.

Hands-on experience with office equipment (e.g., fax machines and printers).

Professional attitude and appearance. 

Customer service attitude.

Tolerance for stressful situations. 


Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. 


Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.  


About Jordan Health:

Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

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