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Network Operations Center Manager Jobs in Ohio (NOW HIRING)

The UPS Store #2903

Center Manager

West Chester, OH

We're searching for an energetic, business-minded Center Manager to lead operations and expand ... Familiarity with community networking, B2B sales, or local marketing campaigns. Why You'll Love ...

DMI

Contact Center Manager

Sharonville, OH · On-site

... network operations, and application development, DMI supports public sector agencies and commercial ... Call center managers are in charge of hiring, training, supervising, and motivating the call center ...

Private Company

Be Seen First

Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...

Private Company

Be Seen First

Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...

DMI

Contact Center Supervisor

Sharonville, OH

... managed mobility, cloud, cybersecurity, network operations, and application development, DMI ... The Contact Center Supervisor serves as the bridge between frontline operations and strategic ...

DMI

Contact Center Supervisor

Sharonville, OH · On-site

$113K/yr

... managed mobility, cloud, cybersecurity, network operations, and application development, DMI ... The Contact Center Supervisor serves as the bridge between frontline operations and strategic ...

DMI

Contact Center Supervisor

Sharonville, OH · On-site

... managed mobility, cloud, cybersecurity, network operations, and application development, DMI ... The Contact Center Supervisor serves as the bridge between frontline operations and strategic ...

The UPS Store #2903

Center Manager

Cincinnati, OH · On-site

You'll oversee the full operation - from team performance and sales goals to customer experience ... Actively network with local businesses, offices, and organizations to promote our services and ...

The UPS Store #2903

Center Manager

Cincinnati, OH

You'll oversee the full operation -- from team performance and sales goals to customer experience ... Actively network with local businesses, offices, and organizations to promote our services and ...

The UPS Store #2903

Center Manager

Cincinnati, OH · On-site

You'll oversee the full operation -- from team performance and sales goals to customer experience ... Actively network with local businesses, offices, and organizations to promote our services and ...

The UPS Store #2903

Center Manager

Cincinnati, OH

You'll oversee the full operation -- from team performance and sales goals to customer experience ... Actively network with local businesses, offices, and organizations to promote our services and ...

The UPS Store #2903

Center Manager

Cincinnati, OH · On-site

You'll oversee the full operation -- from team performance and sales goals to customer experience ... Actively network with local businesses, offices, and organizations to promote our services and ...

The UPS Store #2903

Center Manager

Cincinnati, OH · On-site

You'll oversee the full operation -- from team performance and sales goals to customer experience ... Actively network with local businesses, offices, and organizations to promote our services and ...

The UPS Store #2399

Center Manager

Centerville, OH

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center's team delivers world ...

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Showing results 21-40

All JobsNetwork Operations Center JobsNetwork Operations Center Manager JobsNetwork Operations Center Manager Jobs in Ohio

Network Operations Center Manager information

See Ohio salary details

$20.9K

$96.7K

$139.3K

How much do network operations center manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for network operations center manager in Ohio is $96,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $108,400.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are the most commonly searched types of Network Operations Center jobs in Ohio? The most popular types of Network Operations Center jobs in Ohio are:
What are popular job titles related to Network Operations Center Manager jobs in Ohio? For Network Operations Center Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Manager jobs in Ohio look for? The top searched job categories for Network Operations Center Manager jobs in Ohio are:
What cities in Ohio are hiring for Network Operations Center Manager jobs? Cities in Ohio with the most Network Operations Center Manager job openings:
Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,661 per year, or $46.5 per hour.

Center Manager

The UPS Store #2903

West Chester, OH

Full-time

Re-posted 26 days ago

Job description

We’re searching for an energetic, business-minded Center Manager to lead operations and expand community reach at a busy retail location. This position is ideal for a self-starter who takes pride in building great teams, managing performance, and growing a local business through hands-on leadership.

As Center Manager, you’ll handle daily operations, staff development, and sales performance — but just as importantly, you’ll get out into the community one or two days a week to build relationships with neighboring businesses. Your efforts in local outreach and marketing will directly shape the center’s growth, visibility, and success.

Primary Responsibilities
  • Operational Oversight: Manage the daily workflow, staffing, and customer service experience to ensure smooth, professional operations.
  • Sales & KPI Management: Establish measurable goals, monitor team progress, and implement strategies to consistently meet or exceed sales targets and service benchmarks.
  • Team Leadership: Hire, train, and mentor employees while maintaining a culture of accountability, motivation, and recognition.
  • Community Engagement: Dedicate regular time each week to visit local businesses, introduce our services, and generate leads through networking and partnerships.
  • Marketing Execution: Support in-store and local marketing initiatives — both digital and grassroots — to attract new customers and strengthen repeat business.
  • Financial & Inventory Management: Track sales, control expenses, oversee P&L performance, and maintain accurate inventory levels.
  • Customer Relationship Management: Resolve customer concerns promptly, ensuring every interaction reinforces trust and loyalty.
  • Performance Reporting: Provide clear weekly and monthly summaries on sales, productivity, marketing outcomes, and operational improvements.
  • Continuous Growth Mindset: Use insights from data, customer feedback, and team input to streamline processes and elevate results.
Ideal Candidate Profile
  • 2+ years of experience managing a retail, service, or small business environment.
  • History of hitting sales goals and improving team KPIs through hands-on leadership.
  • Comfortable balancing in-store management with community engagement and marketing efforts.
  • Strong business acumen — understands how operational efficiency connects to profitability.
  • Excellent communication, organization, and problem-solving abilities.
  • Skilled in technology, including POS systems, Microsoft Office, and online tools.
  • Physically able to handle day-to-day retail duties when needed.
Preferred Background
  • Degree or college coursework in Business, Marketing, or Management.
  • Prior experience in a franchise or customer service–driven retail setting.
  • Familiarity with community networking, B2B sales, or local marketing campaigns.
Why You’ll Love This Role
  • You’ll have real ownership and visible impact. The Center Manager leads from the front — managing people, driving sales, and representing the brand in the local market. You’ll enjoy the autonomy to make decisions, test new ideas, and see results directly tied to your leadership and outreach efforts.

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