What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.