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Noc Manager Jobs in Ohio (NOW HIRING)

Acuative Corporation

NOC Supervisor

Strongsville, OH · On-site

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and reliable day-to-day operation of the network infrastructure. This supervisor ensures staff ...

Acuative Corporation

NOC Supervisor

Strongsville, OH · On-site

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and reliable day-to-day operation of the network infrastructure. This supervisor ensures staff ...

Bluebird Network

NOC Engineer

Independence, OH · On-site

... manage multiple tickets simultaneously. Requirements EDUCATION AND EXPERIENCE: * High school ... Minimum 1 year experience working in an NOC environment in the telecommunications industry ...

New

Buckeye Broadband

NOC Analyst I

Northwood, OH · On-site

NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is ... Shared Services management team & staff Buckeye Broadband management team & staff Telesystem ...

Block Communications, Inc

NOC Analyst I

Northwood, OH · On-site

NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is ... Shared Services management team & staff Buckeye Broadband management team & staff Telesystem ...

Buckeye Broadband

NOC Analyst I

Northwood, OH · On-site

Description NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC ... Shared Services management team & staff Buckeye Broadband management team & staff Telesystem ...

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Noc Manager information

What is a NOC manager?

A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are some common challenges faced by NOC managers and how are they addressed?

NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.

What are the key skills and qualifications needed to thrive as a NOC manager?

A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

What are popular job titles related to Noc Manager jobs in Ohio?

For Noc Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Noc Manager jobs in Ohio look for?

The top searched job categories for Noc Manager jobs in Ohio are:

What cities in Ohio are hiring for Noc Manager jobs?

Cities in Ohio with the most Noc Manager job openings:

Noc Manager jobs near you
Infographic showing various Noc Manager job openings in Ohio as of August 2026, with employment types broken down into 95% Full Time, and 5% Nights. Highlights an 90% In-person, and 10% Remote job distribution.

NOC Manager (Onsite in Holland, OH)

Velocity A Managed Solutions Company

Holland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

General Summary
Velocity is seeking to hire a NOC Manager. The NOC Manager is responsible for the leadership, performance, and continuous improvement of Velocity's 24/7/365 Network Operations Center (NOC). This role oversees daily operations, service delivery, workforce management, and operational performance across all NOC teams. The NOC Manager ensures the organization consistently meets service level commitments while maintaining operational excellence, customer satisfaction, and team development. This is a full-time opportunity reporting onsite in Holland, OH.
Primary Duties and Responsibilities
Operational Leadership
  • Manage the overall operations of the 24/7/365 Network Operations Center.
  • Ensure appropriate staffing, scheduling, and shift coverage.
  • Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel.
  • Conduct performance reviews, coaching sessions, and employee development planning.

Service Delivery & Performance Management
  • Establish, monitor, and improve operational KPIs, SLAs, and service quality metrics.
  • Develop and maintain SOPs, workflows, and best practices.
  • Produce and present operational reports to executive leadership.

Incident & Escalation Oversight
  • Provide leadership and oversight during major incidents and customer-impacting events.
  • Coordinate cross-functional response efforts.
  • Ensure timely communication during service-impacting incidents.

Continuous Improvement
  • Identify operational inefficiencies and implement process improvements.
  • Lead special projects and strategic initiatives.

Qualifications, Education and Experience
  • Bachelor's degree preferred or equivalent experience.
    Minimum 5 years of experience in NOC, IT Operations, or Technical Support.
    Minimum 3 years of leadership experience in a NOC, IT Operations, or related technical environment.
  • Strong understanding of network operations, monitoring tools, and incident management processes.
  • Experience developing and managing SLAs, SOPs, and operational metrics.

Why you'll love working at Velocity
We are an energetic bunch - eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values - Collaborative and Strong at the Core
  • Customer-obsessed
  • One team
  • Do the right thing
  • Let's go!

Our Benefits
  • Medical, Dental, Vision
  • PTO & Paid Holidays
  • Paid Sick Time
  • 401K - with Employer Match
  • Paid Parental Leave
  • Company provided Life Insurance, Short/Long-Term Disability
  • Supplemental Benefits Available

About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.- Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

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