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Technical Operations Manager Jobs in Ohio (NOW HIRING)

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy ... Prior experience in technical support or service operations * Experience analyzing service data and ...

Xerox

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...

RAB Aggregator, LLC

TSS Operations Manager

Westerville, OH · On-site

$65K - $72K/yr

The TSS Operations Manager is responsible for overseeing and optimizing the technical support services (TSS) operations to ensure exceptional service delivery and customer satisfaction across the ...

Xerox

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...

Aliniti

Operations Manager

Cincinnati, OH

$115K - $135K/yr

Operations Manager Nolte Precise Manufacturing | Cincinnati, Ohio Nolte Precise Manufacturing is ... What We're Looking For We're seeking a manufacturing leader with a strong technical foundation in ...

Shearer's Foods

Operations Manager

Brewster, OH · On-site

Four-year degree in a related, business or technical field such as food science, operations management, engineering, or the equivalent in experience. * 5+ years of experience in production management ...

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Technical Operations Manager information

See Ohio salary details

$33.8K

$86.8K

$137.4K

How much do technical operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical operations manager in Ohio is $86,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What are the most commonly searched types of Technical Operations jobs in Ohio?

The most popular types of Technical Operations jobs in Ohio are:

What are popular job titles related to Technical Operations Manager jobs in Ohio?

For Technical Operations Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Ohio look for?

The top searched job categories for Technical Operations Manager jobs in Ohio are:

What cities in Ohio are hiring for Technical Operations Manager jobs?

Cities in Ohio with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $86,782 per year, or $41.7 per hour.

Technical Operations AVL Leader

Crossroads Church

Cincinnati, OH • On-site

Full-time

Re-posted 2 days ago

Job description

About Crossroads
Crossroads Church is a growing multi-site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren't located near one of our physical sites.
We believe the story of Jesus' redemption is the greatest story ever told, and that's why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.
Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We're not there yet, but it's what we're working toward with every hire and every person who walks through our doors.
Job Summary
As Technical Operations AVL Leader, the primary responsibility is to work with sites to make the live experiences at Crossroads sites the best they can be. Working with staff and volunteers, technicians and creatives to create experiences that enable God to change lives. This role requires a unique mixture of technical knowledge and ability balanced with strong communication, and project management leadership. This person will be an expert in at least one production discipline (audio, lighting, video, stagecraft, etc) and humbly advise site teams on the best way to execute their production needs. This role will also serve as a liaison between creative directors and technicians helping the team determine the most effective way to execute creative visions.
Principal Duties and Responsibilities
  • Serve as in-house consultant for site technicians, answering the "how might we" questions from site staff.
  • Assist site teams' ministry to volunteers with recruiting, onboard, training and deploying.
  • Serve as level-two tech support, assisting site staff with technical questions as they ariseLead capital and construction projects that impact the AVL infrastructureAssist with fabrication of set-pieces and stagecraft tasksServe as a lead technician for all-church events, camps, night-of-worship, family meeting, etc.
  • Fill in for site technicians for emergencies and vacation coverage, as available and needed.
  • Assist with maintenance of production equipment at Crossroads locations as needed.
  • Assist with load-ins, load-outs, delivery and transport of production equipment as needed.
  • Assist with the execution of ancillary Site Support projects as needed, including but not limited to live worship recordings, video shoots, etc.
  • Research, testing and implementation of new tools, systems, and technologies to support the experience team.
  • Maintain a knowledge of trends in AVL systems and continue to re-evaluate best practices and our implementation of them.
  • Maintain strong vendor relationships to ensure we are getting the best pricing and support possible.
  • Document systems across buildings to assist in remote troubleshooting.
  • An appetite for learning and exploring new technologies, systems, & processes that align with the vision and resources for the ministry.
  • Provide consultation in acquisition of property, assets, and systems that affect the ET team as a whole.
  • A subject matter expert in LED Volumes, Disguise Media Servers, and rigging automation.

Education Requirements
  • High School Diploma and equivalent work experience.
  • College Degree preferred.

Experience/Skills Requirements
  • Excellent oral and written communications skills.Self-motivated and able to manage multiple tasks.
  • Organized, disciplined with priorities, meticulous attention to detail.
  • Extensive experience in on & off-site troubleshooting and technical support for AVL systems with a good ability to work under pressure and meet deadlines.
  • Previous experience as a technician in a fast-paced environment preferred.
  • Necessary knowledge of DigiCo, GrandMA, Ross consoles and the infrastructure for how they work.
  • Working knowledge of Google Apps, Slack, Planning Center Online, or other software as needed.
  • Experience working in a creative environment - i.e. music or video production, stage/lighting, graphic design, theater.
  • Working knowledge of live audio systems, preferably Digico, Qsys and YamahaWorking knowledge of live video systems, preferably Ross, Evertz, Blackmagic, Renewed Vision, and AJA.
  • Working knowledge of lighting systems, preferably GrandaMA, ETC Paradigm, Martin, Chauvet and Absen LED.
  • Working knowledge of IT systems, specifically Netgear, HP & Cisco switches, VLAN management/routing, and understanding of IT infrastructure and communication protocols.
  • Working knowledge of rigging and rigging hardwareMastery of the AVL basics: cables, connectors, signal types, signal flow and terminology, industry best practices understanding and teaching others to read drawings and diagrams.
  • Proficiency with Mac OS and Windows, specifically networking, graphics and audio i/o.
  • Knowledge of Construction process and building requirements including: Electrical systems Structural loads and supports.

Physical Requirements
  • Must be able to walk up to 5 miles, standing, climbing, lifting, pulling, and/or pushing, carrying, reaching, stooping and crouching as duties required. Must be able to lift up 50 lbs.
  • Comfortable in catwalks and tight spaces with proper safety equipment.
  • Able to drive non-CDL straight trucks and back up to a delivery dock.

Schedule/Travel Requirements
  • Typical daily schedule is Monday-Friday - hours may vary due to weekend support needs.
  • Must be able to work a flexible schedule including weekdays, weekends and other high impact events at Crossroads.
  • Work on the weekends at designated "All Hand on Deck" events for Crossroads (Superbowl, Easter, Christmas, etc).
  • Reliable personal transportation; able to travel up to 100 miles to various Crossroads locations.
  • This role may have to travel between multiple Crossroads locations in one day.

Crossroads Staff Qualities
Qualities all staff teammates should exhibit:
  • Mission Oriented: Committed to the Crossroads mission and expectations in the staff "I Promise" document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.
  • Availability: Expected to work outside of "normal" schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, day of solitude, offsites, etc.
  • Authenticity: Communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor.
  • Personal Leadership: Envisions, energizes, and enables others to operate at full potential.
  • Collaborative Self-starter: Thrives as an individual contributor and works well on a team.
  • Proactive Problem Solver: Takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems.
  • Humility: Puts others above self and takes ownership of mistakes.
  • Learner: Desires growth and learning from others.
  • Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities.

Crossroads Church is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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