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Technical Operations Manager Jobs in Ohio (NOW HIRING)

CourtAvenue

Technical Operations Coordinator Gigantic Playground, a CourtAvenue company, is a fast-growing ... You'll sit at the center of daily operations, connecting clients, vendors, project managers ...

New

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy ... Prior experience in technical support or service operations * Experience analyzing service data and ...

Xerox

Technical Service Operations Manager

Westerville, OH

$111K - $112K/yr

Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...

Xerox

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...

Starfish

Operations Manager

Cincinnati, OH · On-site

Citizenship * 5+ years of experience in cyber range operations, testbed management, or a directly comparable DoD technical operations environment. * Top Secret Clearance (TS/SCI) * Experience ...

New

Arclin

Operations Manager

Cleveland, OH · On-site

Provide and develop technical guidance, instruction, and training on the direct manufacturing of ... Operations Manager Job Requirements: * Bachelors' Degree in Engineering, Operations or related ...

DariFill, Inc.

Operations Manager

Westerville, OH · On-site

$100K - $140K/yr

Position Summary The Operations Manager is responsible for the day-to-day leadership of Assembly ... Partner with IT and Technical Services on Argus, Acumatica, and any systems that touch the ...

Rust Belt Recruiting

Operations Manager

Akron, OH · On-site

$130K - $150K/yr

Operations Manager Shift: First shift, Monday - Friday with some flexible Saturday hours (6 am - 11 ... Deep technical fluency in CNC milling and turning operations; comfortable engaging directly with ...

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Technical Operations Manager information

See Ohio salary details

$33.8K

$86.8K

$137.4K

How much do technical operations manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for technical operations manager in Ohio is $86,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What is the role of a technical operations manager?

A technical operations manager oversees the planning, implementation, and maintenance of technical systems and processes within an organization. They coordinate between technical teams, ensure system reliability, and optimize operational efficiency, often using tools like monitoring software and project management platforms.

Is ops manager higher than GM?

A Technical Operations Manager typically focuses on overseeing technical processes, infrastructure, and team performance within an organization. A General Manager (GM) usually has broader responsibility for overall business operations, including multiple departments. The hierarchy depends on the company's structure, but GMs generally hold a higher or more comprehensive leadership role than operations managers.

What does a Technical Operations Manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in a manufacturing or service environment. Understanding and balancing these P's is essential for effective operations management and achieving organizational goals.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the highest salary for an operations manager?

The highest salaries for a Technical Operations Manager can exceed $150,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as industry, experience, certifications, and management scope influence top-tier compensation levels.
What are the most commonly searched types of Technical Operations jobs in Ohio? The most popular types of Technical Operations jobs in Ohio are:
What are popular job titles related to Technical Operations Manager jobs in Ohio? For Technical Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Technical Operations Manager jobs in Ohio look for? The top searched job categories for Technical Operations Manager jobs in Ohio are:
What cities in Ohio are hiring for Technical Operations Manager jobs? Cities in Ohio with the most Technical Operations Manager job openings:
Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Ohio as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $86,782 per year, or $41.7 per hour.
340B Technical Operations Analyst

340B Technical Operations Analyst

Pharmacy Data Management

Poland, OH • On-site, Remote

Full-time

Posted 29 days ago

Job description

PDMI is looking to add a 340B Technical Operations Analyst to our team! As a 340B Technical Operations Analyst, you will be responsible for overseeing the day-to-day technical operations of the 340B platform, ensuring system stability, data integrity, and operational efficiency. This role serves as a critical bridge between the 340B Account Management team, Product/Engineering, and Data Operations, supporting routine processes and ad-hoc operational needs. This position requires strong technical operations experience, a data-driven mindset, and the ability to proactively monitor systems, troubleshoot issues, and drive continuous improvement in a fast-paced healthcare environment.
Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.
Why Join Us:
  • Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025!
  • Meaningful Work: Contribute to improving healthcare quality and efficiency.
  • Collaborative Environment: Work with passionate professionals who share your drive.
  • Exciting Challenges: Every day brings new opportunities to excel.
  • Flexible Work: Fully remote opportunity with a company that cares.

Key Responsibilities:
  • Monitor daily system performance across 340B platforms and supporting applications.
  • Identify, triage, and resolve system issues, outages, and performance degradation.
  • Coordinate with Engineering and Infrastructure teams for incident management and root cause analysis.
  • Maintain system health dashboards, alerts, and monitoring processes.
  • Oversee inbound and outbound client and vendor partner data feeds including claims, eligibility, accumulations, and replenishment data.
  • Monitor data pipelines to ensure completeness, accuracy, and timeliness.
  • Investigate and resolve data discrepancies, failures, and anomalies.
  • Partner with internal and external stakeholders (TPAs, pharmacies, wholesalers, EMRs) to ensure successful data exchange.
  • Execute and manage system configuration requests including data import and export requests; ad-hoc system configurations; report and data access management.
  • Maintain and manage export configurations.
  • Validate configuration changes through testing and ensure accurate deployment.
  • Maintain documentation for system configurations, processes, and procedures.
  • Serve as the primary technical operations contact for the 340B Account Management team.
  • Intake, prioritize, and fulfill ad-hoc operational requests (e.g., data pulls, issue investigations, program adjustments).
  • Provide timely updates and clear communication on request status and resolution.
  • Identify opportunities to improve operational workflows, automation, and monitoring capabilities.
  • Partner with Product, Engineering, and QA teams to enhance system functionality and reduce manual effort.
  • Develop and maintain SOPs, runbooks, and operational playbooks.
  • Generate operational reports and dashboards related to system performance, data quality, and program outcomes.
  • Analyze trends such as qualification rates, data failures, and system usage.
  • Provide actionable insights and recommendations to improve program performance.

Word & Education Experience Requirements:
  • Bachelor's degree in computer science or related field, or equivalent combination of education and experience required.
  • 5+ years of experience in healthcare technology, data operations, or a related field required.
  • Experience with data integrations, file processing (flat files, EDI), ETL\ELT processes, and data validation required.
  • Intermediate proficiency in SQL Server scripting, including querying, troubleshooting, and data validation required.
  • Experience with process automation utilizing Python, PowerShell, etc. and operational management tools like JAMS, GoAnywhere, etc. required.
  • Experience with system monitoring tools and incident management processes required.
  • Experience with ticketing systems such as Jira and HaloITSM required.
  • Experience working with 340B TPAs or healthcare SaaS platforms preferred.
  • Strong understanding of 340B program workflows, claims adjudication, and contract pharmacy models preferred.
  • Knowledge of regulatory requirements related to HRSA and 340B compliance preferred.

AI Usage & Candidate Authenticity:
AI tools may be used for resume formatting or drafting application materials; however, submitting content that misrepresents your experience, including copied job descriptions or unverifiable work history, is not acceptable. Candidates must be prepared to clearly and confidently speak to all experience listed. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitly permitted, will result in disqualification.
All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.

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