ZipRecruiter

Log In

2

Remote Director Technical Operations Jobs in Ohio

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

Fresenius Medical Care

Biomedical Technician

Youngstown, OH · On-site +1

$23.75 - $31.50/hr

... Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical Services and supported by Corporate Biomedical Support Managers. Our culture: We ...

DataAnnotation

Director Insurance Operations

Wyoming, OH · Remote

$50 - $60/hr

We are looking for a Director Insurance Operations to join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule.

Actalent

Technical Manager - Substation

New Albany, OH · Remote

$180K - $200K/yr

Remote Technical Manager - Substation About Actalent Actalent connects passion with purpose. For ... This leader drives operational excellence by ensuring projects are executed safely, on time, within ...

New

next page

Showing results 1-20

People also search for

All JobsRemote Director Technical Operations JobsRemote Director Technical Operations Jobs in Ohio

Remote Director Technical Operations information

What are the key skills and qualifications needed to thrive as a Remote Director of Technical Operations, and why are they important?

To excel as a Remote Director of Technical Operations, you need extensive experience in IT or engineering management, a strong understanding of operational best practices, and often a relevant degree such as in computer science or business administration. Familiarity with cloud infrastructure, DevOps tools, IT service management platforms, and certifications like ITIL or PMP are commonly required. Exceptional leadership, strategic thinking, and effective virtual communication skills set top performers apart in this role. These competencies ensure seamless technical operations, foster high-performing distributed teams, and drive organizational success in a remote environment.

What are some common challenges faced by a Remote Director of Technical Operations, and how can they be effectively managed?

A Remote Director of Technical Operations often encounters challenges such as aligning distributed teams, maintaining clear communication across time zones, and ensuring consistent implementation of technical standards. To manage these effectively, it is important to establish regular check-ins, leverage collaboration tools, and create clear documentation for processes and expectations. Building a culture of transparency and accountability helps mitigate misunderstandings and keeps teams motivated, while investing in professional development fosters growth and operational excellence.

What are Remote Director Technical Operations?

A Remote Director of Technical Operations is a senior-level professional responsible for overseeing and managing the technical operations of an organization from a remote location. This role typically involves leading teams, ensuring the reliability and efficiency of technology systems, and developing operational strategies to support business goals. Remote Directors collaborate with other departments, implement best practices, and address technical challenges to drive organizational success. They leverage digital tools to manage distributed teams and maintain communication while ensuring all technical operations run smoothly.

What is the difference between Remote Director Technical Operations vs Remote Technical Program Manager?

AspectRemote Director Technical OperationsRemote Technical Program Manager
Primary FocusOverseeing technical operations, infrastructure, and team managementManaging technical projects, coordinating cross-functional teams, and ensuring project delivery
Required CredentialsTechnical leadership experience, often with engineering or IT backgroundProject management certifications (e.g., PMP), technical background beneficial
Work EnvironmentLeadership role within technical teams, strategic planningProject-focused, cross-team collaboration, often client-facing
Industry UsageCommon in tech companies, SaaS, and IT servicesWidely used in software development, tech firms, and product companies

The Remote Director Technical Operations primarily focuses on managing technical teams and infrastructure, ensuring operational efficiency. In contrast, the Remote Technical Program Manager concentrates on coordinating technical projects across teams to meet specific goals. Both roles require technical knowledge, but their scope and responsibilities differ significantly.

What job categories do people searching Remote Director Technical Operations jobs in Ohio look for? The top searched job categories for Remote Director Technical Operations jobs in Ohio are:
What cities in Ohio are hiring for Remote Director Technical Operations jobs? Cities in Ohio with the most Remote Director Technical Operations job openings:
Remote Director Technical Operations jobs near you

Technical Operations Analyst

LeafHome

Hudson, OH • Remote

$65K - $75K/yr

Full-time

Posted 28 days ago

Job description

The Installation Support Specialist provides remote technical support, diagnostics,

and operational analysis for installation and service activities. This role

partners with Install Partners, Customer Service, and internal teams to resolve

issues, improve quality, and drive consistent service performance.


Duties and Responsibilities:

  • Provide remote troubleshooting and diagnostic support for installation and service issues
  • Guide Install Partners through repair solutions and ensure proper issue resolution
  • Analyze service issues to determine root cause and recommend corrective actions
  • Support quality control efforts by identifying trends, defects, and process gaps
  • Serve as a primary point of contact for Install Partners on technical service issues
  • Assist with resolution of escalated customer service issues and ensure timely outcomes
  • Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution
  • Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy
  • Support continuous improvement initiatives to reduce callbacks, rework, and service costs


Required Education and Experience:

  • Bachelor's degree or a combination of education, training, and experience.
  • 3 years of experience in construction, installation, or related technical field


Preferred Requirements:

  • Prior experience in technical support or service operations
  • Experience analyzing service data and identifying trends
  • Familiarity with quality control processes or field audits
  • OSHA or safety-related knowledge


Additional Requirements:

  • Strong technical knowledge of gutter systems or similar exterior home services
  • Ability to diagnose and resolve issues remotely
  • Strong communication skills with ability to explain technical concepts clearly
  • Experience working with Install Partners or subcontractors preferred
  • Proficiency with CRM systems and field technology platforms


Disclaimer

This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. The company reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with the company.