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Remote Director Technical Operations Jobs (NOW HIRING)

2U

Technical Operations Analyst

Arlington, VA · On-site +1

Key partnerships include Director-level and below stakeholders across Engineering, Product ... While this position is open to remote candidates across the U.S., we will prioritize those who live ...

2U

Technical Operations Analyst

Crystal City, TX · On-site +1

Key partnerships include Director-level and below stakeholders across Engineering, Product ... While this position is open to remote candidates across the U.S., we will prioritize those who live ...

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

This is a remote, telecommute role based in US. In the role you will be responsible for managing ... managed technical operations, building and maintaining client relationships, ensuring client ...

TTEC Digital

Technical Operations Manager

Austin, TX · On-site +1

This is a remote, telecommute role based in US. In the role you will be responsible for managing ... managed technical operations, building and maintaining client relationships, ensuring client ...

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

This is a remote, telecommute role based in US. In the role you will be responsible for managing ... managed technical operations, building and maintaining client relationships, ensuring client ...

Radiology Partners

Director, Technical Accounting

$160K - $190K/yr

General information Press space or enter keys to toggle section visibility Job Title Director, Technical Accounting Functional Area Teammate - Accounting/Finance City Remote Work Location Type Remote ...

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Remote Director Technical Operations information

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$26K

$115.5K

$232K

How much do remote director technical operations jobs pay per year?

As of Jun 19, 2026, the average yearly pay for remote director technical operations in the United States is $115,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $154,500.00 per year, depending on experience, location, and employer.

What are Remote Director Technical Operations?

A Remote Director of Technical Operations is a senior-level professional responsible for overseeing and managing the technical operations of an organization from a remote location. This role typically involves leading teams, ensuring the reliability and efficiency of technology systems, and developing operational strategies to support business goals. Remote Directors collaborate with other departments, implement best practices, and address technical challenges to drive organizational success. They leverage digital tools to manage distributed teams and maintain communication while ensuring all technical operations run smoothly.

What are the key skills and qualifications needed to thrive as a Remote Director of Technical Operations, and why are they important?

To excel as a Remote Director of Technical Operations, you need extensive experience in IT or engineering management, a strong understanding of operational best practices, and often a relevant degree such as in computer science or business administration. Familiarity with cloud infrastructure, DevOps tools, IT service management platforms, and certifications like ITIL or PMP are commonly required. Exceptional leadership, strategic thinking, and effective virtual communication skills set top performers apart in this role. These competencies ensure seamless technical operations, foster high-performing distributed teams, and drive organizational success in a remote environment.

What are some common challenges faced by a Remote Director of Technical Operations, and how can they be effectively managed?

A Remote Director of Technical Operations often encounters challenges such as aligning distributed teams, maintaining clear communication across time zones, and ensuring consistent implementation of technical standards. To manage these effectively, it is important to establish regular check-ins, leverage collaboration tools, and create clear documentation for processes and expectations. Building a culture of transparency and accountability helps mitigate misunderstandings and keeps teams motivated, while investing in professional development fosters growth and operational excellence.

What is the difference between Remote Director Technical Operations vs Remote Technical Program Manager?

AspectRemote Director Technical OperationsRemote Technical Program Manager
Primary FocusOverseeing technical operations, infrastructure, and team managementManaging technical projects, coordinating cross-functional teams, and ensuring project delivery
Required CredentialsTechnical leadership experience, often with engineering or IT backgroundProject management certifications (e.g., PMP), technical background beneficial
Work EnvironmentLeadership role within technical teams, strategic planningProject-focused, cross-team collaboration, often client-facing
Industry UsageCommon in tech companies, SaaS, and IT servicesWidely used in software development, tech firms, and product companies

The Remote Director Technical Operations primarily focuses on managing technical teams and infrastructure, ensuring operational efficiency. In contrast, the Remote Technical Program Manager concentrates on coordinating technical projects across teams to meet specific goals. Both roles require technical knowledge, but their scope and responsibilities differ significantly.

More about Remote Director Technical Operations jobs
What cities are hiring for Remote Director Technical Operations jobs? Cities with the most Remote Director Technical Operations job openings:
What states have the most Remote Director Technical Operations jobs? States with the most job openings for Remote Director Technical Operations jobs include:
What job categories do people searching Remote Director Technical Operations jobs look for? The top searched job categories for Remote Director Technical Operations jobs are:
Remote Director Technical Operations jobs near you
Infographic showing various Remote Director Technical Operations job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 10% Part Time, 3% Temporary, 3% Contract, and 3% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $115,510 per year, or $55.5 per hour.
Senior Director, Technical Operations

Senior Director, Technical Operations

Nerdio

Remote

$180K - $200K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago

Job description

About Nerdio
At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments.
We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune.
Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology.
Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We're committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible.
We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.
About the role
The Sr. Director of Technical Operations serves as the operational right hand - and strategic Chief of Staff - to the VP of Technical Solutions. This is a high-visibility, high-impact leadership role designed for a sharp, execution-focused operator who thrives at the intersection of strategy, technology, and people. You will be the connective tissue across the Technical Solutions organization: aligning cross-functional initiatives, owning operational rhythms, driving KPI accountability, and ensuring the VP's priorities translate into measurable outcomes across the division.
This role demands equal parts analytical rigor and interpersonal influence. You will interface with leaders across Engineering, Product, Sales, Finance, and Customer Success - representing the VP's office while building trust and credibility of your own. You will be given broad latitude and expected to exercise outstanding judgment independently.
What you'll do
Strategic Operations & Chief of Staff Functions
  • Partner with the VP of Technical Solutions to develop, communicate, and execute divisional strategy and multi-quarter operating plans.
  • Own the operating cadence of the Technical Solutions division: prepare agendas, lead staff meetings, track action items, and ensure accountability to commitments.
  • Prepare executive briefings, board-level materials, and internal strategy decks on behalf of the VP.
  • Act as a proxy for the VP in cross-functional meetings, working groups, and escalation paths when appropriate.
  • Identify organizational gaps, redundancies, or process inefficiencies and drive remediation initiatives.

KPI Development, Tracking & Performance Management
  • Establish, own, and evolve the Technical Solutions division's KPI framework across all functional teams (Technical Support, Solutions Engineering, Technical Enablement, etc.).
  • Build and maintain executive-level dashboards and scorecards that surface real-time operational health metrics.
  • Lead monthly and quarterly business reviews; analyze performance data, surface trends, and recommend corrective actions.
  • Collaborate with technical leads to set team-level OKRs aligned to divisional and company-wide goals.
  • Monitor SLAs, CSAT, time-to-resolution, utilization, and other key service delivery metrics; escalate risks proactively.

Budget, Expense & Financial Management
  • Manage departmental expense approvals, forecast variances, and ensure disciplined spend governance across headcount, tooling, vendor contracts, and T&E.
  • Conduct regular budget-to-actuals reviews; identify cost optimization opportunities without compromising operational effectiveness.
  • Lead financial modeling and business cases for new investments, headcount additions, and technology platforms.
  • Negotiate and manage key vendor and partner contracts within the division's scope.

Process, Tooling & Operational Excellence
  • Design and implement scalable operational processes, workflows, and playbooks that support Nerdio's rapid growth trajectory.
  • Own the evaluation and administration of operational tooling (ticketing, CRM integration, knowledge management, reporting platforms).
  • Drive process standardization across technical delivery functions to ensure consistent, repeatable, high-quality customer outcomes.
  • Lead operational readiness planning for new product launches, market expansions, and organizational changes.

Cross-Functional Leadership & Stakeholder Management
  • Build strong working relationships with leaders in Product, Engineering, Sales, Marketing, Finance, and People Operations to drive alignment on shared priorities.
  • Facilitate cross-functional project governance, including resource alignment, milestone tracking, and risk management.
  • Serve as the escalation point and resolution owner for complex operational issues that span multiple teams or require executive visibility.
  • Represent the Technical Solutions division in company-wide planning cycles, including annual planning, headcount reviews, and strategic initiatives.

People & Team Leadership
  • Lead, mentor, and develop a team of operational and technical program management professionals within the Technical Solutions organization.
  • Partner with People Operations on hiring plans, onboarding programs, career pathing, and retention strategies for the division.
  • Champion a high-performance, inclusive culture built on accountability, continuous improvement, and customer-first thinking.
  • Support workforce planning and organizational design as the division scales.

Required Qualifications
  • 10+ years of progressive experience in technical operations, IT management, or business operations within a B2B SaaS or cloud technology environment.
  • 5+ years in a senior leadership role with direct P&L or budget ownership responsibility.
  • Proven track record as a director or equivalent strategic operator role.
  • Deep experience designing and managing KPI frameworks and operational dashboards.
  • Strong financial acumen - budget planning, variance analysis, and business case development.
  • Outstanding executive communication and presentation skills (written and verbal).
  • Experience leading cross-functional programs in high-growth, fast-paced organizations.
  • Proficiency with project management, reporting, and business intelligence tools.

Preferred Qualifications
  • Familiarity with Microsoft Cloud technologies: Azure Virtual Desktop, Windows 365, Intune, or M365 ecosystem.
  • Experience supporting enterprise IT organizations or MSP channel businesses.
  • Background in Solutions Engineering or Technical Support operations.
  • Experience managing vendor relationships and technology contract negotiations.
  • Exposure to unicorn-stage or post-Series B/C hyper-growth DaaS/SaaS companies.
  • Proficiency with tools such as Salesforce, Asana, Power BI, or similar platforms.

Core Competencies
• Strategic Thinking
• Executive Influence
• Financial Acumen
• Operational Excellence
• Data-Driven Decision Making
• Cross-Functional Collaboration
• Change Management
• People Leadership
• Executive Communication
• Vendor Management
• Process Design
• Program Governance
Benefits and Incentives
  • Competitive Base and Incentive Plan
  • Stock Options
  • Health and Welfare Plans*
  • Life and Disability Plans*
  • Retirement Plan*
  • Unlimited Flexible Paid Time Off, including your birthday off!
  • Collaborative Team Culture

* Benefits for international employees, outside the US, vary by country.
Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
The pay range for this role is:
180,000 - 200,000 USD per year (Remote (United States))

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