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Technical Operations Assistant Jobs in Ohio (NOW HIRING)

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

Serve as a primary point of contact for Install Partners on technical service issues * Assist with ... Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution

Premier Trailer Leasing

OH · On-site

This position requires strong analytical and technical abilities, and requires fast, but carefully ... You will be a champion of customer service and help Premier Trailer Leasing meet operational and ...

Premier Trailer Leasing

OH · On-site

This position requires strong analytical and technical abilities, and requiresfast, but carefully thought-out results to exceed customer expectations. You will be achampion of customer service and ...

SilcoFS

Operations Assistant (Permits)

Columbus, OH · On-site

Operations Assistant (Permits) Location: Columbus, OH Silco Fire & Security isn't just a company ... The position will work closely with design departments to provide the technical data and ...

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Technical Operations Assistant information

What are Technical Operations Assistants?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a Technical Operations Assistant, and why are they important?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What is the salary of an operations assistant?

The salary of a Technical Operations Assistant typically ranges from $40,000 to $60,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn more. Benefits often include health insurance and opportunities for professional development.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and evolving employer expectations for digital skills and adaptability. Entry-level roles in technical operations may require certifications or familiarity with specific tools, which can be barriers for new entrants. Building relevant skills and gaining internships can improve their chances of securing such positions.

What are some common challenges faced by Technical Operations Assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What jobs will no longer exist in 2030?

The role of technical operations assistants is unlikely to disappear by 2030, but automation and AI advancements may reduce demand for routine tasks in technical support and maintenance roles. Jobs heavily reliant on manual data entry or basic troubleshooting could be phased out as technology becomes more autonomous and efficient.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Ohio? The most popular types of Technical Operations jobs in Ohio are:
What are popular job titles related to Technical Operations Assistant jobs in Ohio? For Technical Operations Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Ohio look for? The top searched job categories for Technical Operations Assistant jobs in Ohio are:
What cities in Ohio are hiring for Technical Operations Assistant jobs? Cities in Ohio with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you
Technical Operations Manager

Technical Operations Manager

DataField Technology Services

Columbus, OH • On-site

$36 - $44/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Description

 This opportunity is a 6-month Contract-to-Hire role with DataField's client


Our client delivers AI-powered parking enforcement and compliance technology designed specifically for municipalities, airports, universities, and public agencies. Their integrated hardware and cloud-based software platform helps cities increase compliance, improve operational efficiency, and modernize parking enforcement programs.

As they continue to grow, we're seeking a driven Technical Operations Manager to support customers, commission systems, and help scale our operational processes from our Columbus office.


The Opportunity


This role combines Level 1 & Level 2 technical support, system commissioning, and operational coordination.

You'll primarily provide helpdesk services remotely from the office, ensuring customers' systems are functioning properly. You'll also activate newly installed systems, manage equipment logistics, and assist with project coordination.

This is not a passive help desk role. We're looking for someone who takes ownership, manages their own tasks proactively, and wants to grow with a scaling technology company.

This role requires in-depth knowledge of a variety of project implementation practices and field concepts for information systems.


Job Types: Full-time, Contract


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance

Work Location: In person

Requirements

Key Responsibilities


In-Depth knowledge with a variety of project implementation practices and field concepts for information systems.


Technical Support (Level 1 & 2)

  • Resolve parking session related questions, or vehicle detection license plate recognition (LPR) questions
  • Diagnosing camera connectivity and system communication problems
  • Perform remote diagnostics and issue resolution
  • Escalate complex issues appropriately while maintaining accountability

System Commissioning & Activation

  • Management of tasks for IT, Technical, and construction teams in planning, deployment, staging and production environment.
  • Commission and activate newly installed systems
  • Verify configuration and system performance
  • Ensure systems are fully operational prior to client handoff

Operations & Coordination

  • Order and receive hardware for specific projects
  • Track equipment inventory and deployment status
  • Coordinate with installation partners and internal teams
  • Assist with implementation and project workflows

On-Site Support (Limited)

  • Occasionally visit local sites to assist with troubleshooting
  • Support basic low-voltage diagnostics when necessary

What We're Looking For

  • 5+ years Information systems helpdesk experience / CCTV preferred, Including IT, networking, and hardware smart devices.
  • Ability to independently perform Level 1 and Level 2 troubleshooting
  • Understanding of networking fundamentals (IP configuration, connectivity, hardware diagnostics)
  • Strong organizational skills and task ownership
  • Experience coordinating technical projects or workflows
  • Low-voltage experience is a plus
  • Self-motivated, driven, and proactive
  • Continually defines ways to increase customer satisfaction and deepen client relationships

Work Environment

  • Full-time, in-office role in Columbus, OH
  • Monday-Friday schedule (8:00/8:30 AM - 5:00/5:30 PM)
  • Collaborative, growth-oriented team environment
  • Travel: Limited local/national site visits

Apply