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Technical Operations Assistant Jobs in Ohio (NOW HIRING)

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

Serve as a primary point of contact for Install Partners on technical service issues * Assist with ... Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution

Premier Trailer Leasing

OH · On-site

This position requires strong analytical and technical abilities, and requiresfast, but carefully thought-out results to exceed customer expectations. You will be achampion of customer service and ...

SilcoFS

Operations Assistant (Permits)

Columbus, OH · On-site

Operations Assistant (Permits) Location: Columbus, OH Silco Fire & Security isn't just a company ... The position will work closely with design departments to provide the technical data and ...

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Technical Operations Assistant information

What are Technical Operations Assistants?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a Technical Operations Assistant, and why are they important?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What is the salary of an operations assistant?

The salary of a Technical Operations Assistant typically ranges from $40,000 to $60,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages.

What are some common challenges faced by Technical Operations Assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What jobs will no longer exist in 2030?

By 2030, roles such as data entry clerks and routine manufacturing assembly line jobs are expected to decline due to automation and AI technologies. In technical operations, repetitive tasks like basic system monitoring may be automated, requiring workers to focus on higher-level troubleshooting and system design skills.

What is the role of a technical assistant in operations?

A technical operations assistant supports the technical aspects of business processes by maintaining systems, troubleshooting issues, and assisting with equipment or software deployment. They often work with IT tools, follow safety protocols, and may require technical certifications or training to ensure smooth operational workflows.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What does an operations assistant do?

An operations assistant supports the daily functions of a business by handling administrative tasks, coordinating workflows, and ensuring operational efficiency. They may use tools like spreadsheets and scheduling software, and often require strong organizational and communication skills to assist teams and improve processes.
What are the most commonly searched types of Technical Operations jobs in Ohio? The most popular types of Technical Operations jobs in Ohio are:
What job categories do people searching Technical Operations Assistant jobs in Ohio look for? The top searched job categories for Technical Operations Assistant jobs in Ohio are:
What cities in Ohio are hiring for Technical Operations Assistant jobs? Cities in Ohio with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you

Technical Operations Coordinator

Truck Cab Manufacturers, Inc.

Cincinnati, OH • On-site

$25 - $32/hr

Full-time

Posted 17 days ago

Job description

Job Summary
Truck Cab Manufacturers builds custom aluminum truck cabs and bodies for customers across North America. Our work is low-volume, high-mix, and engineer-to-order—nearly every project is unique. Accurate technical information is critical to everything we do, from engineering and purchasing to production and quality.
We are seeking an Technical Operations Coordinator to serve as the steward of that information throughout the organization. This role combines technical document review, ERP/MRP data management, bill-of-material auditing, and ownership of our corrective action tracking process.
The ideal candidate is highly organized, detail-oriented, and persistent. They enjoy working with technical information, investigating discrepancies, and ensuring important tasks are completed. This is not a management position, but it is a role with significant ownership and visibility across the company.
Engineering or manufacturing experience is helpful but not required. We are willing to train the right individual who demonstrates strong organizational skills, attention to detail, and a desire to learn.
 

Key Responsibilities
Engineering Data Management
  • Review incoming customer CAD files (SolidWorks, STEP, DWG, PDF, and related formats) using eDrawings and other viewing tools.
  • Determine the appropriate disposition of incoming engineering files, including:
    • Inclusion in production job packets
    • Quality inspection requirements
    • Engineering reference documentation
    • Archival or historical reference
  • Research prior customer orders to identify existing designs, revisions, and historical documentation.
  • Package customer files, supporting documentation, and research findings for the engineering team, allowing projects to move forward efficiently and consistently.
ERP/MRP Data Integrity
  • Perform audits of bills of material (BOMs) to identify inconsistencies, allocation issues, hardware discrepancies, and data quality concerns.
  • Analyze large data sets to identify patterns, outliers, and opportunities for correction.
  • Create and manage adjustment packages to resolve identified issues.
  • Support ongoing data accuracy initiatives within the company's ERP/MRP system.
Corrective & Preventive Action (CAPA) Coordination
  • Own and administer the company's CAPA log and Production Issue Ticket system.
  • Assign issues to the appropriate personnel and establish target completion dates.
  • Monitor progress, follow up on open actions, and maintain accurate records.
  • Verify completion of assigned actions and ensure issues are formally closed.
  • Escalate overdue items when necessary to maintain momentum and accountability.
  • Generate reports and metrics related to quality and corrective action performance.
Documentation & Process Support
  • Support the development and maintenance of engineering and production documentation.
  • Assist with document control activities, including revision tracking and record organization.
  • Help improve processes related to engineering data flow, quality documentation, and operational consistency.
  • Support special projects involving data cleanup, process improvement, and system implementation.

Qualifications
Required
  • Strong organizational skills and exceptional attention to detail.
  • Comfortable working with large amounts of data and technical information.
  • Proficiency with spreadsheets, including sorting, filtering, lookups, formulas, and data analysis.
  • Ability to manage multiple priorities and follow through on open tasks.
  • Strong written and verbal communication skills.
  • Comfortable holding others accountable to deadlines through professional and persistent follow-up.
Preferred
  • Experience working within an ERP, MRP, or manufacturing software system.
  • Ability to read and interpret technical drawings, blueprints, or CAD files.
  • Manufacturing, engineering, quality, or technical administrative experience.
  • Exposure to bill-of-material management, document control, quality systems, or corrective action processes.

 

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