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Technical Operations Assistant Jobs in Cleveland, OH

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

Serve as a primary point of contact for Install Partners on technical service issues * Assist with ... Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution

Nestle

Technical Training Team Leader

Cleveland, OH

$29 - $40/hr

Technical & Operational Support * Demonstrate strong knowledge of maintenance principles and ... Provide peer coaching and support team development. * Assist with break/lunch coordination and team ...

Fresenius Medical Care

Biomedical Technician

Akron, OH · On-site

$24.25 - $32/hr

... Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director ... needed and assist clinical management with inventory costs. • Performs initial and annual ...

Fresenius Medical Care

Biomedical Technician

Hinckley, OH · On-site

$22.50 - $29.75/hr

... Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director ... needed and assist clinical management with inventory costs. • Performs initial and annual ...

PartsSource

Technical Training Instructor

Solon, OH

... standards. * Assist with parts repair activities, quality control processes, and equipment ... Equipment Operations & Technical Expertise * Perform equipment inspections, installations, de ...

PartsSource

Technical Training Instructor

Solon, OH · On-site

... standards. * Assist with parts repair activities, quality control processes, and equipment ... Equipment Operations & Technical Expertise * Perform equipment inspections, installations, de ...

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All JobsTechnical Operations JobsTechnical Operations Assistant JobsTechnical Operations Assistant Jobs in Cleveland, OH

Technical Operations Assistant information

See Cleveland, OH salary details

$18.4K

$42.9K

$74.2K

How much do technical operations assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical operations assistant in Cleveland, OH is $42,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $42,700.00 per year, depending on experience, location, and employer.

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What is a technical operations assistant's salary?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Technical Operations jobs in Cleveland, OH?

The most popular types of Technical Operations jobs in Cleveland, OH are:

What are popular job titles related to Technical Operations Assistant jobs in Cleveland, OH?

For Technical Operations Assistant jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Technical Operations Assistant jobs in Cleveland, OH look for?

The top searched job categories for Technical Operations Assistant jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Technical Operations Assistant jobs?

Cities near Cleveland, OH with the most Technical Operations Assistant job openings:

Technical Operations Assistant jobs near you

Technical Operations Analyst

LeafHome

Hudson, OH • Remote

$65K - $75K/yr

Full-time

Re-posted 21 days ago

Job description

The Installation Support Specialist provides remote technical support, diagnostics,

and operational analysis for installation and service activities. This role

partners with Install Partners, Customer Service, and internal teams to resolve

issues, improve quality, and drive consistent service performance.


Duties and Responsibilities:

  • Provide remote troubleshooting and diagnostic support for installation and service issues
  • Guide Install Partners through repair solutions and ensure proper issue resolution
  • Analyze service issues to determine root cause and recommend corrective actions
  • Support quality control efforts by identifying trends, defects, and process gaps
  • Serve as a primary point of contact for Install Partners on technical service issues
  • Assist with resolution of escalated customer service issues and ensure timely outcomes
  • Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution
  • Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy
  • Support continuous improvement initiatives to reduce callbacks, rework, and service costs


Required Education and Experience:

  • Bachelor's degree or a combination of education, training, and experience.
  • 3 years of experience in construction, installation, or related technical field


Preferred Requirements:

  • Prior experience in technical support or service operations
  • Experience analyzing service data and identifying trends
  • Familiarity with quality control processes or field audits
  • OSHA or safety-related knowledge


Additional Requirements:

  • Strong technical knowledge of gutter systems or similar exterior home services
  • Ability to diagnose and resolve issues remotely
  • Strong communication skills with ability to explain technical concepts clearly
  • Experience working with Install Partners or subcontractors preferred
  • Proficiency with CRM systems and field technology platforms


Disclaimer

This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. The company reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with the company.