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Technical Operations Manager Jobs in Cleveland, OH

Technical Operations Analyst

Hudson, OH ยท Remote

$65K - $75K/yr

Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy ... Prior experience in technical support or service operations * Experience analyzing service data and ...

People Operations Manager

Mentor, OH ยท On-site

$94K - $116K/yr

Lead full-cycle recruiting efforts for a variety of professional, technical, and operational ... Partner with managers to improve employee engagement, communication, and workplace culture.

Lead full-cycle recruiting efforts for a variety of professional, technical, and operational ... Partner with managers to improve employee engagement, communication, and workplace culture.

Join us as a Service Operations Manager Your main responsibilities The Service Operations Manager ... Lead meetings where appropriate. โ€ข Provide expert technical knowledge for any project that needs ...

IS Operations Manager

Cleveland, OH ยท On-site

$62K - $191K/yr

HPC-Industrial , powered by Clean Harbors, is looking for an Operations Manager to join their ... Confers with personnel to provide technical advice and to resolve problems. * Coordinates project ...

HPC-Industrial , powered by Clean Harbors, is looking for an Operations Manager to join their ... Confers with personnel to provide technical advice and to resolve problems. * Coordinates project ...

HPC-Industrial , powered by Clean Harbors, is looking for an Operations Manager to join their ... Confers with personnel to provide technical advice and to resolve problems. * Coordinates project ...

People Operations Manager

Mentor, OH ยท On-site

$95K - $115K/yr

Manager of People Operations We do not build businesses; we build people who build businesses. We ... Possesses not only the technical skills required for high performance but also the emotional depth ...

InSite Operations Mgr

Cleveland, OH ยท On-site

$41K - $133K/yr

HPC-Industrial , powered by Clean Harbors, is looking for an Operations Manager to join their ... Confers with personnel to provide technical advice and to resolve problems. * Coordinates project ...

HPC-Industrial , powered by Clean Harbors, is looking for an Operations Manager to join their ... Confers with personnel to provide technical advice and to resolve problems. * Coordinates project ...

The Operations Manager will collaborate closely with Sales, Customers, Contractors, and cross ... Confers with personnel to provide technical advice and to resolve problems. * Coordinates project ...

HPC-Industrial , powered by Clean Harbors, is looking for an Operations Manager to join their ... Confers with personnel to provide technical advice and to resolve problems. * Coordinates project ...

Serve as the escalation point for complex technical and customer-facing issues, and drive incidents ... Management and Delivery * Own operational and infrastructure projects end-to-end - scoping ...

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Technical Operations Manager information

See Cleveland, OH salary details

$34.4K

$88.6K

$140.2K

How much do technical operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for technical operations manager in Cleveland, OH is $88,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $108,200.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What are the most commonly searched types of Technical Operations jobs in Cleveland, OH?

The most popular types of Technical Operations jobs in Cleveland, OH are:

What are popular job titles related to Technical Operations Manager jobs in Cleveland, OH?

For Technical Operations Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Cleveland, OH look for?

The top searched job categories for Technical Operations Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Technical Operations Manager jobs?

Cities near Cleveland, OH with the most Technical Operations Manager job openings:

Infographic showing various Technical Operations Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,556 per year, or $42.6 per hour.

Technical Operations Analyst

LeafHome

Hudson, OH โ€ข Remote

$65K - $75K/yr

Full-time

Re-posted 22 days ago


Job description

The Installation Support Specialist provides remote technical support, diagnostics,

and operational analysis for installation and service activities. This role

partners with Install Partners, Customer Service, and internal teams to resolve

issues, improve quality, and drive consistent service performance.


Duties and Responsibilities:

  • Provide remote troubleshooting and diagnostic support for installation and service issues
  • Guide Install Partners through repair solutions and ensure proper issue resolution
  • Analyze service issues to determine root cause and recommend corrective actions
  • Support quality control efforts by identifying trends, defects, and process gaps
  • Serve as a primary point of contact for Install Partners on technical service issues
  • Assist with resolution of escalated customer service issues and ensure timely outcomes
  • Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution
  • Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy
  • Support continuous improvement initiatives to reduce callbacks, rework, and service costs


Required Education and Experience:

  • Bachelor's degree or a combination of education, training, and experience.
  • 3 years of experience in construction, installation, or related technical field


Preferred Requirements:

  • Prior experience in technical support or service operations
  • Experience analyzing service data and identifying trends
  • Familiarity with quality control processes or field audits
  • OSHA or safety-related knowledge


Additional Requirements:

  • Strong technical knowledge of gutter systems or similar exterior home services
  • Ability to diagnose and resolve issues remotely
  • Strong communication skills with ability to explain technical concepts clearly
  • Experience working with Install Partners or subcontractors preferred
  • Proficiency with CRM systems and field technology platforms


Disclaimer

This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. The company reserves the right to change, add, delete, or modify job functions as necessary based on business necessity. The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with the company.