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Operations Performance Manager Jobs in Cleveland, OH

Goosehead

Carrier Performance Manager

Westlake, OH

... operational execution. This includes influencing carrier behavior, structuring and enforcing ... The Carrier Performance Manager partners closely with internal stakeholders and carrier partners to ...

Citi Trends

Store Manager

Cleveland, OH · On-site

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Cleveland, OH · On-site

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Cleveland, OH · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Cleveland, OH · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Goosehead

Operations Manager

Westlake, OH

The Business Operations Manager (Carrier Performance) partners closely with the Senior Director of Carrier Performance to drive execution across all core initiatives within the division. This role is ...

Inovar Packaging

MANAGER, OPERATIONS

Willoughby, OH · On-site

$130K - $170K/yr

Competitive pay and a performance-based bonus program * Comprehensive benefits package (medical ... The Operations Manager leads Manufacturing, Facilities, and Operations to drive efficiency ...

Mach3

Operations Manager

Cuyahoga Falls, OH · On-site

Operations Manager- Mach3 Machining Reports To: Director of Operations Location: Mach3 Machining ... CORE RESPONSIBILITIES 1. Production & Delivery Performance · Own the daily, weekly, and monthly ...

Mach3

Operations Manager

Cuyahoga Falls, OH · On-site

CORE RESPONSIBILITIES 1. Production & Delivery Performance • Own the daily, weekly, and monthly ... orders; manage capacity constraints and adjust for bottleneck operations. • Look forward ...

Vogelsang

Operations Manager

Ravenna, OH · On-site

Successful performance in this role can lead to a career path to Vice President of Operations ... Manage and develop cross-functional direct reports with responsibility for: * IT * Production / ...

Vogelsang

Operations Manager

Ravenna, OH

Successful performance in this role can lead to a career path to Vice President of Operations ... Manage and develop cross-functional direct reports with responsibility for: * IT * Production / ...

Vogelsang

Operations Manager

Ravenna, OH · On-site

Successful performance in this role can lead to a career path to Vice President of Operations ... Manage and develop cross-functional direct reports with responsibility for: * IT * Production / ...

Walgreens

Pharmacy Operations Manager

Cleveland, OH · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

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Operations Performance Manager information

See Cleveland, OH salary details

$30.1K

$61.6K

$115K

How much do operations performance manager jobs pay per year?

As of May 28, 2026, the average yearly pay for operations performance manager in Cleveland, OH is $61,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What does an Operations Performance Manager do?

An Operations Performance Manager is responsible for monitoring, analyzing, and improving the efficiency and effectiveness of an organization's operations. They set key performance indicators (KPIs), evaluate operational processes, and implement strategies to optimize productivity and quality. By collaborating with different departments, they identify bottlenecks and recommend solutions to enhance overall performance. Their work ensures that business operations align with company goals and deliver optimal results.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Operations Performance Manager, where skills in process improvement, data analysis, and team coordination are valuable. Common positions include operations analyst, project coordinator, and business analyst, often requiring knowledge of performance metrics and management tools.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What are popular job titles related to Operations Performance Manager jobs in Cleveland, OH? For Operations Performance Manager jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Cleveland, OH look for? The top searched job categories for Operations Performance Manager jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Operations Performance Manager jobs? Cities near Cleveland, OH with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you

Carrier Performance Manager

Goosehead

Westlake, OH

Full-time

Posted 24 days ago

Job description

The Carrier Performance Manager (CPM) is responsible for owning and optimizing relationships with assigned insurance carrier partners.This role drives carrier performance through a combination of relationship management, negotiation, performance ownership, strategic growth and cross-functional execution.

Each CPM serves as the owner of performance outcomes for their assigned carrier portfolio, with accountability for growth, profitability, and operational execution. This includes influencing carrier behavior, structuring and enforcing agreements, and ensuring alignment between carrier appetite, company strategy, and field execution.

The Carrier Performance Manager partners closely with internal stakeholders and carrier partners to maximize the value of each carrier relationship.This role requires strong business judgment, structured problem-solving, and the ability to influence outcomes both externally (carriers) and internally (Sales, Operations, Product, Finance).

The CPM is responsible for translating strategic priorities into carrier-specific actions, managing performance against defined metrics, and ensuring that commitments are clearly defined, measured, and enforced.
Job Responsibilities:

Carrier Relationship & Performance Ownership

  • Own end-to-end relationships with assigned carriers, including executive engagement and escalation management, obtaining exclusive access to carrier executives
  • Drive performance outcomes across growth, profitability, and portfolio diversification
  • Ensure alignment between carrier economics, company strategy, and field execution

Negotiation & Deal Management

  • Structure and negotiate carrier agreements, including commissions, incentives, and performance terms
  • Develop objective perspectives based on data (e.g., internal: performance data, external: market data/context)
  • Ensure commitments are clearly defined, tracked, and enforced

Performance Management & Business Reviews

  • Monitor carrier performance and identify trends, risks, and opportunities
  • Lead recurring business reviews (QBRs/MBRs) to align on performance and action plans
  • Partner with analytics and operations to generate insights and drive accountability

Market Intelligence & Field Enablement

  • Translate carrier appetite into clear guidance, placement strategies, and guardrails for the field
  • Monitor market trends and carrier dynamics to inform decision-making and negotiation strategy
  • Act as a bridge between carriers and internal teams to reduce friction and improve execution

Cross-Functional Leadership & Problem Solving

  • Partner with Sales, Operations, Product, and Finance to drive aligned execution
  • Proactively identify and resolve issues impacting carrier performance
  • Use structured problem-solving to address complex, ambiguous challenges

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