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Operations Performance Manager Jobs in Cleveland, OH

Goosehead

Carrier Performance Manager

Westlake, OH

... operational execution. This includes influencing carrier behavior, structuring and enforcing ... The Carrier Performance Manager partners closely with internal stakeholders and carrier partners to ...

Concord Hospitality

Operations Manager

Lyndhurst, OH · On-site

Concord Hospitality is seeking an Operations Manager to lead our Rooms operations and ensure the highest standards of guest satisfaction, associate engagement, and financial performance. This role ...

Concord Hospitality

Operations Manager

Cleveland, OH · On-site

Monitor Rooms operations performance, financial reports, wage progress, and budgets, addressing ... Proven ability to analyze data, manage budgets, and drive results * Commitment to guest-first and ...

Citi Trends

Store Manager

Cleveland, OH

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Cleveland, OH · On-site

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Cleveland, OH · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Cleveland, OH · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Sharp Details

Sr Operations Manager

Cleveland, OH · On-site

The Sr. Operations Manager is responsible for meeting safety, quality, and financial (P&L) goals ... This position partners cross-functionally to optimize performance, enhance customer satisfaction ...

K9 Resorts

K9 Resorts General Manager

North Olmsted, OH · On-site

$60K - $75K/yr

Our award-winning pet care resorts set the standard in boarding, daycare, and grooming--and we're seeking a dynamic General Manager to lead operations, people, and performance at the highest level.

Waste Management

Operations Manager

Solon, OH · On-site

Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Cleveland, OH · On-site

Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Cleveland, OH · On-site

Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

reliance

Manager Plant Operations

Twinsburg, OH · On-site

Job Summary The Manager of Plant Operations is responsible for the overall leadership, direction, safety, and operational performance of the facility. This position oversees all warehouse, shipping ...

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All JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Cleveland, OH

Operations Performance Manager information

See Cleveland, OH salary details

$30.1K

$61.6K

$115K

How much do operations performance manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for operations performance manager in Cleveland, OH is $61,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,200.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and collaborate across departments to optimize workflows and enhance productivity.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) typically holds a higher position than an Operations Performance Manager. The GM oversees overall business operations and strategic planning, while the Operations Performance Manager focuses on improving operational efficiency and performance within specific areas. The hierarchy can vary depending on the company's structure and industry.

What jobs in the US pay 300,000 a year?

Operations Performance Managers in large organizations or industries such as finance, technology, or consulting can earn salaries of $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles or specialized positions in these fields often reach or exceed this compensation level.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and manufacturing. Senior roles with extensive experience, advanced certifications, and leadership responsibilities tend to command these top-tier salaries.
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Operations Performance Manager jobs near you

Carrier Performance Manager

Goosehead

Westlake, OH

Full-time

Posted 29 days ago

Job description

The Carrier Performance Manager (CPM) is responsible for owning and optimizing relationships with assigned insurance carrier partners.This role drives carrier performance through a combination of relationship management, negotiation, performance ownership, strategic growth and cross-functional execution.

Each CPM serves as the owner of performance outcomes for their assigned carrier portfolio, with accountability for growth, profitability, and operational execution. This includes influencing carrier behavior, structuring and enforcing agreements, and ensuring alignment between carrier appetite, company strategy, and field execution.

The Carrier Performance Manager partners closely with internal stakeholders and carrier partners to maximize the value of each carrier relationship.This role requires strong business judgment, structured problem-solving, and the ability to influence outcomes both externally (carriers) and internally (Sales, Operations, Product, Finance).

The CPM is responsible for translating strategic priorities into carrier-specific actions, managing performance against defined metrics, and ensuring that commitments are clearly defined, measured, and enforced.
Job Responsibilities:

Carrier Relationship & Performance Ownership

  • Own end-to-end relationships with assigned carriers, including executive engagement and escalation management, obtaining exclusive access to carrier executives
  • Drive performance outcomes across growth, profitability, and portfolio diversification
  • Ensure alignment between carrier economics, company strategy, and field execution

Negotiation & Deal Management

  • Structure and negotiate carrier agreements, including commissions, incentives, and performance terms
  • Develop objective perspectives based on data (e.g., internal: performance data, external: market data/context)
  • Ensure commitments are clearly defined, tracked, and enforced

Performance Management & Business Reviews

  • Monitor carrier performance and identify trends, risks, and opportunities
  • Lead recurring business reviews (QBRs/MBRs) to align on performance and action plans
  • Partner with analytics and operations to generate insights and drive accountability

Market Intelligence & Field Enablement

  • Translate carrier appetite into clear guidance, placement strategies, and guardrails for the field
  • Monitor market trends and carrier dynamics to inform decision-making and negotiation strategy
  • Act as a bridge between carriers and internal teams to reduce friction and improve execution

Cross-Functional Leadership & Problem Solving

  • Partner with Sales, Operations, Product, and Finance to drive aligned execution
  • Proactively identify and resolve issues impacting carrier performance
  • Use structured problem-solving to address complex, ambiguous challenges

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