Operations Performance Manager Jobs in Canal Fulton, OH

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

Work location will be determined based on business needs and the selected candidate.

About the Opportunity

The Asset Performance Management Engineer is responsible for monitoring, evaluating, and improving the health, performance, reliability, and risk profile of transmission and distribution assets through data-driven analysis, engineering assessments, and risk-based decision-making. This role supports the development and execution of asset management strategies by analyzing asset condition and operational data, conducting risk and contingency assessments, investigating equipment failures, and identifying opportunities to enhance asset reliability and fleet performance.

The position plays a key role in facilitating asset risk reviews, developing mitigation strategies, supporting contingency planning, and providing technical recommendations that inform operational, maintenance, capital investment, and asset replacement decisions. The Asset Management Engineer also supports the implementation and continuous improvement of Asset Performance Management (APM) system, ensuring the accuracy and integrity of asset data, advancing asset health methodologies, and enhancing analytical tools, dashboards, and reporting capabilities.

Working collaboratively with Substation Operations, Engineering, Transmission & Substation Services (TSS), Information Technology (IT), Asset Performance Monitoring, and external partners, the Asset Management Engineer applies industry standards, emerging technologies, and best practices to continuously improve asset management processes, reduce risk, and support the safe, reliable, and cost-effective operation of the electric system.

Asset Health, Risk Management, and Contingency Planning

• Monitor, evaluate, and assess the condition, performance, reliability, and overall health of transmission and distribution assets, including power transformers, circuit breakers, capacitor banks, and other substation equipment.
• Provide fleet-level analysis and interpretation of asset condition, diagnostic, maintenance, operational, and reliability data-including Dissolved Gas Analysis (DGA), oil quality test results, inspection findings, maintenance records, and online monitoring data-leveraging information from multiple systems and platforms such as APM, Cascade, TOA, PI Vision, and other asset monitoring and data management applications.
• Develop and maintain criticality indices for the various asset types that depict the importance of each asset such that better risk-based decision making can be completed.
• Assess the availability, readiness, and effectiveness of contingency solutions, including mobile transformers, spare transformers, system reconfiguration options, and emergency restoration strategies.
• Lead or support asset risk review meetings with operating companies and cross-functional stakeholders to evaluate asset health, assess risk exposure, review contingency options, and develop mitigation plans for critical assets and assets requiring ongoing monitoring and follow-up.
• Document, maintain, and track mitigation actions within asset management systems and collaborate with Substation Operations, Engineering, TSS, and other stakeholders to ensure timely execution and closure of risk reduction initiatives.
• Follow established asset management processes and frameworks while actively contributing to their continuous improvement through enhancements to asset health assessment methodologies, risk evaluation models, risk review practices, leveraging lessons learned, emerging technologies, industry best practices, and stakeholder feedback.

• Maintain the accuracy, integrity, and quality of asset data within APM and related systems, ensuring equipment, condition, maintenance, and risk information is complete, validated, and properly synchronized across interfacing enterprise applications.

• Develop and maintain expertise in APM functional designs, data models, asset health methodologies, system configurations, and data interfaces to support asset evaluation, data governance, and asset management decision-making.

• Support the implementation, administration, enhancement, and continuous improvement of APM platform through participation in system testing, data validation, functional design reviews, configuration assessments, and business requirement evaluations.

• Collaborate with IT, business stakeholders, and external vendors to improve APM functionality, data quality, system integration, analytics, reporting capabilities, and user experience.

• Contribute to the development and enhancement of asset performance dashboards, reports, visualizations, and analytical tools that support asset health assessments, risk reviews, investment planning, and executive reporting.

• Apply industry standards, regulatory requirements, and engineering best practices, including IEEE, EPRI, NERC, and company asset management and engineering standards, to support asset evaluation, reliability improvement, and risk management activities.
• Participate in industry working groups, user groups, conferences, workshops, and training opportunities such as NATF, EPRI, and other relevant industry forums to share knowledge and adopt leading practices.
• Stay informed on emerging technologies, diagnostic methods, and asset management trends, incorporating lessons learned and industry best practices into continuous process improvement initiatives.

Asset Performance Management Platform

• Maintain the accuracy, integrity, and quality of asset data within APM and related systems, ensuring equipment, condition, maintenance, and risk information is complete, validated, and properly synchronized across interfacing enterprise applications.

• Develop and maintain expertise in APM functional designs, data models, asset health methodologies, system configurations, and data interfaces to support asset evaluation, data governance, and asset management decision-making.

• Support the implementation, administration, enhancement, and continuous improvement of APM platform through participation in system testing, data validation, functional design reviews, configuration assessments, and business requirement evaluations.

• Collaborate with IT, business stakeholders, and external vendors to improve APM functionality, data quality, system integration, analytics, reporting capabilities, and user experience.

• Contribute to the development and enhancement of asset performance dashboards, reports, visualizations, and analytical tools that support asset health assessments, risk reviews, investment planning, and executive reporting.

Industry Standards and Continuous Improvement

• Apply industry standards, regulatory requirements, and engineering best practices, including IEEE, EPRI, NERC, and company asset management and engineering standards, to support asset evaluation, reliability improvement, and risk management activities.
• Participate in industry working groups, user groups, conferences, workshops, and training opportunities such as NATF, EPRI, and other relevant industry forums to share knowledge and adopt leading practices.
• Stay informed on emerging technologies, diagnostic methods, and asset management trends, incorporating lessons learned and industry best practices into continuous process improvement initiatives.

Safety, Culture, Collaboration, and Professional Development

• Foster a positive, inclusive, and collaborative work environment by building strong relationships with colleagues, stakeholders, and cross-functional teams.

• Demonstrate professionalism, integrity, accountability, and a commitment to safety in all interactions and decision-making activities.

• Collaborate effectively with Operations, Engineering, IT, Planning, and other business partners to achieve shared asset management objectives.

• Promote knowledge sharing, teamwork, and constructive communication by actively participating in discussions, providing technical support, and contributing to team success.

• Support a culture of continuous improvement by identifying opportunities to enhance processes, tools, data quality, and operational effectiveness.

• Demonstrate a willingness to learn, adapt, and embrace new technologies, methodologies, and business practices that improve asset management outcomes.

• Seek and incorporate feedback from stakeholders and peers to support personal growth, professional development, and improved team performance.

• Contribute to a culture that values diversity of thought, innovation, collaboration, and mutual respect.

• Take ownership of assigned responsibilities and deliver high-quality work products that support organizational goals and business objectives.

• Serve as a positive representative of the Asset Management organization by promoting FirstEnergy's values of We Excel Together, We Own It, We Make It Better, and We Care. 

Qualifications:

• Bachelor of Science degree in Electrical, Civil or Mechanical Engineering (BSEE, BSCE, BSME) from an ABET accredited institution is required. Acceptable alternatives are: (1) a Professional Engineer's (PE) License (2) a Bachelor of Science degree in Engineering Technology from an ABET accredited institution (3) a Bachelor's degree in Electrical, Civil or Mechanical Engineering or technical field of study (non-ABET) plus an advanced degree in Electrical, Civil or Mechanical Engineering from a university with an ABET accredited Bachelor's program. 

• A Fundamentals of Engineering (FE) Certificate is preferred.

• Minimum of 2 (two) years of Engineering experience is required.

• Understanding of transmission and/or distribution substations, substation equipment and devices preferred.

• Knowledge of substation equipment maintenance practices is preferred.

• Ability to analyze large datasets, familiarity with databases and database structure is preferred.

• Strong analytical and technical abilities.

• Familiarity with the following - APM / Cascade / QlikView / SAP / TOA4 / PI Vision / DobleWeb is preferred.

• Highly proficient with Microsoft Office tools, including Excel, Access, PowerPoint, Power BI, and Word.

• Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships.

• Commitment to FirstEnergy's Safety Policies and the Accident Prevention Handbook

• Ability to develop effective working relationships with employees at all levels of FirstEnergy Corp.

• Ability to deliver quality, accurate work within established deadlines.

• Demonstrate a commitment to continuous learning, professional growth, collaboration, and results delivery while fostering a positive team culture that reflects FirstEnergy's core values through accountability, teamwork, innovation, and continuous improvement.

• Strong written and verbal communication skills.

• Some travel is required; must possess a personal vehicle and valid driving license.

• The ability and willingness to support FirstEnergy through a role in our corporate storm response.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas currently.

Safety

Safety is a core value for FirstEnergy and is essential to all our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

FirstEnergy takes a market-based approach to pay, which may vary depending on your location.  In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.

The estimated pay range for this role is $71,400- $145,800.  The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $85,680 - $174,960.

FirstEnergy Human Resources Team