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Operations Performance Manager Jobs in Massillon, OH

Citi Trends

Store Manager

Akron, OH · On-site

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Manager In Training

Akron, OH · On-site

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Akron, OH · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Manager In Training

Akron, OH · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Walgreens

Pharmacy Operations Manager

Akron, OH · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Amazon

Operations Manager

Akron, OH · On-site

... performance. To achieve this, managers are expected to provide their team with the tools needed for ... Our Operation's workflow has three major components: First mile - where the product is housed and ...

Wesco

Manager - Operations

North Canton, OH · On-site

As the Manager - Operations, you will manage multiple priorities in a customer-centered environment ... You will oversee key performance indicators (KPIs) to maintain and improve service quality. You may ...

PECO Pallet

TPM Operations Manager

North Canton, OH

$28.85 - $33.65/hr

POSITION SUMMARY The TPM Operations Manager is responsible for assigned PECO TPM Locations, day-to ... Prepare and communicate operational performance reports to provide insights to leadership and ...

PECO Pallet USA

TPM Operations Manager

Canton, OH · On-site

$60K - $70K/yr

POSITION SUMMARY The TPM Operations Manager is responsible for assigned PECO TPM Locations, day-to ... Prepare and communicate operational performance reports to provide insights to leadership and ...

Amazon

Sr. Operations Manager

Akron, OH · On-site

Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments. • Leverages Operations and Area Managers by ...

Amazon

Sr. Operations Manager

Canton, OH · On-site

Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing ...

Citi Trends

Assistant Manager

Akron, OH · On-site

Summary of Key Responsibilities Store Operations & Performance * Support daily store operations to ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...

Ulta Beauty

Operations Manager

New Philadelphia, OH · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Performance * Promote a culture of accountability to meet or exceed the store's goals related to ...

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Operations Performance Manager information

See Massillon, OH salary details

$27.9K

$57.2K

$106.8K

How much do operations performance manager jobs pay per year?

As of May 28, 2026, the average yearly pay for operations performance manager in Massillon, OH is $57,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $69,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What does an Operations Performance Manager do?

An Operations Performance Manager is responsible for monitoring, analyzing, and improving the efficiency and effectiveness of an organization's operations. They set key performance indicators (KPIs), evaluate operational processes, and implement strategies to optimize productivity and quality. By collaborating with different departments, they identify bottlenecks and recommend solutions to enhance overall performance. Their work ensures that business operations align with company goals and deliver optimal results.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Operations Performance Manager, where skills in process improvement, data analysis, and team coordination are valuable. Common positions include operations analyst, project coordinator, and business analyst, often requiring knowledge of performance metrics and management tools.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What job categories do people searching Operations Performance Manager jobs in Massillon, OH look for? The top searched job categories for Operations Performance Manager jobs in Massillon, OH are:
What cities near Massillon, OH are hiring for Operations Performance Manager jobs? Cities near Massillon, OH with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Store Manager

Store Manager

Citi Trends

Akron, OH • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

102nd of 102 rated fashion retailers

Job description

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.

Position Summary

As aStore Manager, youare responsible forleading all aspects of store performance,peopleleadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments,lead withaccountability, and take ownership of results.

Summary of Key Responsibilities

Store Operations & Performance

  • Lead daily store operations to ensure sales goals, profitobjectives, and customer experience standards are consistently achieved
  • Monitor sales performance andtake action to driveresults and address opportunities
  • Maintain financial controls, including payroll management, shrink control, and operating expenses
  • Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
  • Uphold all Citi Trends operational policies, procedures, and standards

Team Leadership & Staffing

  • Recruit, interview, hire, onboard, coach, and, when necessary, counsel orterminateassociatesin accordance withcompany policies and legal guidelines
  • Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
  • Build andmaintainappropriate staffinglevels to support store operations and performance
  • Provide ongoing coaching, feedback, and performance management to develop store associates

Customer Experience & Compliance

  • Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Ensure consistent execution of merchandising, operational, and visual standards
  • Address customer concerns professionally and promptly
  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

  • High school diploma or equivalent required
  • 3-5 years of experience as a Store Manager or equivalent retail leadership role
  • 5-7 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies

  • Store Leadership & Accountability
  • Hiring, Recruiting & Talent Development
  • Sales & Profit Performance Management
  • Operational Excellence & Compliance
  • Customer-Focused Execution
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends

Citi Trends isa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.

Ifyou'reready to lead a store, build strong teams, and make a meaningful impactinyour community-Citi Trends is the place for you.

Equal Employment Opportunity

Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kindin accordance withapplicable federal, state, and local laws.

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