Operations Performance Manager Jobs in Massillon, OH

Wooster, OH (On-Site)

JOB SUMMARY

The Plant Operations Manager provides day-to-day leadership, assuming P&L responsibility for all manufacturing operations, including safety, quality, and production metrics. This role involves analyzing operational performance and key metrics to identify opportunities for efficiency optimization and drive continuous improvement initiatives such as Lean Manufacturing. They also manage internal and external stakeholder relationships, ensuring regulatory compliance and guiding cultural change to meet site and company goals.

ESSENTIAL JOB FUNCTIONS

1. Assess and analyze departmental performance to find ways to optimize efficiency and drive Operational Excellence. This includes analyzing and interpreting results, then summarizing and communicating insights (the "story behind the numbers") to management.
2. Oversee and report daily, weekly, monthly, quarterly, and annual operational metrics to track progress and inform decision-making.
3. Develop forecasts, measure actual performance against established plans and budgets, and identify key drivers behind results to guide future strategy.
4. Develop operation systems, operating schedules, and workloads to ensure the most effective and timely use of production equipment and personnel.
5. Partner with internal (e.g., Sales, Engineering) and external stakeholders to drive the execution of site and company goals.
6. Align with and support capital equipment programs, ensure the implementation of Lean Manufacturing and continuous improvement initiatives, and assess operational risks while implementing mitigation strategies.
7. Develop and maintain constructive working relationships to effectively lead cultural change that embodies company values, while ensuring full compliance with all relevant government, financial, environmental, and labor regulations.
8. This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.  

LEADERSHIP COMPETENCY MODEL 

This role requires the demonstration of the following competencies:

Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

KNOWLEDGE, SKILLS, AND ABILITIES

1. Business acumen with the ability to create, analyze, data, and interpret P&L statements.
2. Knowledge of Manufacturing and Manufacturing Engineering, Lean Manufacturing, Customer Service, EHS, Finance, Human Resources, Quality, and Supply Chain Management functions.
3. Ability to organize and manage multiple projects and priorities.
4. Skill in delivering responsive, high-quality customer service.  
5. Ability to identify and resolve problems.
6. Advanced proficiency (knowledge) with Microsoft Office 365. 

SUPERVISORY RESPONSIBILITIES

• This position has supervisory responsibilities. 

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• In office environment
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times.

PLANNED BUSINESS TRAVEL 

• This job requires 5% of planned business travel.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent is required. Associate or bachelor’s degree, preferred. 
• Combined experience in Plant Operations Management practices of 5 or more years with education is desirable.
• Previous experience manufacturing industry-leading manufacturing operations in a LEAN environment.
• Association for Supply Chain Management (ASCM) Certifications desired.

EEO STATEMENT 

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies. 

NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.

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