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Back Office Operations Analyst Jobs in Ohio (NOW HIRING)

Quantum Health

Operations Analyst

Dublin, OH · Hybrid

The Operations Analyst will provide insight and visibility into operational performance and data ... Proficient in MS Office suite (Excel, Word, PowerPoint, Outlook). * Technical and data manipulation ...

Modern Technology Solutions, Inc.

As an Operations Analyst, Senior Principal with MTSI, you will be responsible for providing ... Office Suite (Word, Excel, PowerPoint). • Strong skills in documenting analytical questions ...

MRI Software

Sales Operations Analyst

Cleveland, OH

The Sales Operations Analyst will work closely with sales management to monitor and continuously ... Whether you are joining as a new pride member or bringing your expertise back, your talent is ...

MRI Software

Sales Operations Analyst

Cleveland, OH · On-site

The Sales Operations Analyst will work closely with sales management to monitor and continuously ... Whether you are joining as a new pride member or bringing your expertise back, your talent is ...

Huntington

Foreign Exchange Operations Analyst

Columbus, OH · On-site +1

$21 - $31/hr

The FX Operations Analyst confirms foreign exchange trades, manages settlements, and ensures timely ... Collaborate with front-office traders, relationship managers, and clients to ensure seamless trade ...

PNC Bank

Operations Analyst Sr

Cleveland, OH · On-site

$37K - $62K/yr

As an Operations Analyst Sr within PNC's Asset Management organization, you will be based in ... PNC is an in-office company that fosters a supportive culture where employees can thrive and ...

LexisNexis

Sales Operations Analyst

Dayton, OH · On-site +1

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... Office * Demonstrated success in remote work environment * Strong communication skills (verbal ...

RELX

Sales Operations Analyst

Dayton, OH · On-site +1

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... Office * Demonstrated success in remote work environment * Strong communication skills (verbal ...

Wolters Kluwer

Sales Operations Analyst

Columbus, OH

$63K - $108K/yr

... safety and operational risk, and environmental health exposure. This role is the analytical ... Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment ...

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Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and may involve training on specific tools like Excel or ERP systems. More advanced roles may require prior experience or relevant certifications.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.
What are popular job titles related to Back Office Operations Analyst jobs in Ohio? For Back Office Operations Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Back Office Operations Analyst jobs in Ohio look for? The top searched job categories for Back Office Operations Analyst jobs in Ohio are:
What cities in Ohio are hiring for Back Office Operations Analyst jobs? Cities in Ohio with the most Back Office Operations Analyst job openings:
Back Office Operations Analyst jobs near you
Infographic showing various Back Office Operations Analyst job openings in Ohio as of July 2026, with employment types broken down into 71% Full Time, 5% Part Time, and 24% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution.

Operations Analyst

Quantum Health

Dublin, OH • Hybrid

Full-time

Re-posted 9 days ago

Quantum Health rating

6.7

Company rating: 6.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the role

The Operations Analyst is a data analyst that supports Operations and the Operations Excellence teams.  The Operations Analyst will provide insight and visibility into operational performance and data needed to advance strategic decision making in support of a rapid growth organization.  Areas of expertise will include identifying performance opportunities, support for process design/redesign efforts and an expectation of providing innovative solutions and recommendations to support Quantum Health’s strategic initiatives. The role will require an intimate understanding of Quantum Health’s operational model and collaboration with all levels of leadership within Operations as a data partner. 
Location: This position is located at our Dublin, OH campus with hybrid flexibility. 

What you’ll do (Essential Responsibilities)

Analytics, Models and Tools

  • Collect, validate, analyze, and organize operational data from various sources, including databases, spreadsheets, and other data repositories.
  • Use statistical techniques such as STATA, Python, SPSS, R, SAS on large datasets to identify trends, patterns and insights.

Business Insights

  • Prepare, analyze and summarize operational results for use by key stakeholders by creating reports, specifications, instructions and/or flowcharts.
  • Analyze and synthesize data findings into key insights and summary recommendations for improvement opportunities for operations partners.

Data Partnership and Collaboration

  • Provide technical assistance and support among operations partners about the effective use of data.
  • Work closely with operations program and people leaders as a data partner to promote data-driven problem-solving and solutions to improve business performance.
  • Analyze impact of continuous improvement initiatives pre- and post-implementation in support of Operations Excellence team.
  • All other duties as assigned.

What you’ll bring (Qualifications)

  • Education: Degree or combination of education and experience (degree in Business, Data Analytics, Healthcare Analytics, Information Management Systems, or Mathematics preferred).
  • Experience: 2+ years in healthcare or employer benefits preferred.
  • Familiarity with healthcare data.
  • Proficient in MS Office suite (Excel, Word, PowerPoint, Outlook).
  • Technical and data manipulation experience with Excel (pivot tables, XLOOKUP, FILTER).
  • Proficient with SQL or similar relational databases.
  • Experience with visualization tools (e.g. Tableau, PowerBI, AWS Quick Sight) is required.
  • Experience in writing Python program to process data.
  • Exhibit strong analytics, technical, trouble-shooting and problem-solving skills.
  • Strong analytical skills with ability to understand and manipulate data into usable, actionable information with a high degree of accuracy and attention to detail.
  • Strong written and verbal communication skills and ability to communicate with all levels of the organization.
  • Must be self-motivated, detail oriented and organized.
  • Project management, organizational skills with attention to detail and timelines.
  • Possesses aptitude for learning new technologies / reporting tools/software.
  • Protect and take care of our company and member’s data every day by committing to work within our company ethics and policies.

 –

#LI-AK1

#LI-Hybrid

What Quantum Health employees say

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