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Back Office Operations Analyst Jobs in Ohio (NOW HIRING)

Keybank

KIS New Accounts Operations Analyst

Brooklyn, OH · Hybrid

$48K - $72K/yr

... our New Accounts Operations Analyst role! This position does require you to be on site (4910 ... Office Hours: 8 am EST - 5pm EST This role provides back-office support for the Key Investment ...

KBR, Inc.

Operations Analyst

Beavercreek, OH · On-site

Operations Analyst Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides ... Proficiency with AFRIMS, DTS, ETMS2/TMT, SOCCER, MICT, PMRT, SharePoint, and Microsoft Office Suite.

KBR, Inc.

Operations Analyst

Beavercreek, OH · On-site

Operations Analyst Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides ... Proficiency with AFRIMS, DTS, ETMS2/TMT, SOCCER, MICT, PMRT, SharePoint, and Microsoft Office Suite.

Modern Technology Solutions, Inc.

As an Operations Analyst, Senior Principal with MTSI, you will be responsible for providing ... Office Suite (Word, Excel, PowerPoint). • Strong skills in documenting analytical questions ...

PNC

Operations Analyst Sr

Cleveland, OH · On-site

$37K - $62K/yr

As an Operations Analyst Sr within PNC's Asset Management organization, you will be based in ... PNC is an in-office company that fosters a supportive culture where employees can thrive and ...

PNC Bank

Operations Analyst Sr

Cleveland, OH · On-site

$37K - $62K/yr

As an Operations Analyst Sr within PNC's Asset Management organization, you will be based in ... PNC is an in-office company that fosters a supportive culture where employees can thrive and ...

RELX

Sales Operations Analyst

Dayton, OH · On-site +1

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... Office * Demonstrated success in remote work environment * Strong communication skills (verbal ...

RELX Group plc

Sales Operations Analyst

Dayton, OH · On-site

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... Office * Demonstrated success in remote work environment * Strong communication skills (verbal ...

Wolters Kluwer

Sales Operations Analyst

Columbus, OH · On-site

$63K - $108K/yr

... safety and operational risk, and environmental health exposure. This role is the analytical ... Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment ...

LexisNexis

Sales Operations Analyst

Dayton, OH · On-site +1

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... Office * Demonstrated success in remote work environment * Strong communication skills (verbal ...

Wolters Kluwer

Sales Operations Analyst

Columbus, OH

$63K - $108K/yr

... safety and operational risk, and environmental health exposure. This role is the analytical ... Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment ...

LexisNexis

Sales Operations Analyst

Dayton, OH · On-site

$59K - $98K/yr

The Sales Operations Analyst is necessary to provide analytical and operational sales support and ... Office * Demonstrated success in remote work environment * Strong communication skills (verbal ...

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Back Office Operations Analyst information

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are back office operations analysts in demand?

Back Office Operations Analysts are in demand due to the increasing need for efficient administrative and support functions in financial institutions, healthcare, and other industries. Their skills in data management, process optimization, and familiarity with tools like Excel and ERP systems make them valuable in maintaining operational efficiency, especially as companies focus on automation and compliance.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and proficiency with tools like Excel, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What are popular job titles related to Back Office Operations Analyst jobs in Ohio?

For Back Office Operations Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Back Office Operations Analyst jobs in Ohio look for?

The top searched job categories for Back Office Operations Analyst jobs in Ohio are:

What cities in Ohio are hiring for Back Office Operations Analyst jobs?

Cities in Ohio with the most Back Office Operations Analyst job openings:

Back Office Operations Analyst jobs near you
Infographic showing various Back Office Operations Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

KIS New Accounts Operations Analyst

Keybank

Brooklyn, OH • Hybrid

$48K - $72K/yr

Full-time

Re-posted 11 days ago

KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

51st of 172 rated banks

Job description

Location:

4900 Tiedeman Road, Brooklyn Ohio

Thank you for your interest in our New Accounts Operations Analyst role!

This position does require you to be on site (4910 Tiedeman Road, Brooklyn OH campus) each Monday and Tuesday with the remainder of the week working fully remote.

Office Hours: 8 am EST - 5pm EST

This role provides back-office support for the Key Investment Services sales force with the opening and maintenance of new accounts. Position involves working closely with other back-office departments.

Essential Job Functions:

  • Review new account paperwork for accuracy and completeness
  • Review and process account maintenance requests in a timely manner
  • Assist with esignature questions related to new account documents
  • Respond to incoming phone calls and emails from financial advisors
  • Document and maintain department procedures
  • Research and resolve inquiries and problems as needed
  • Understand regulatory requirements as related to back-office brokerage functions
  • Look for continuous improvement approaches where appropriate; assessing processes and making recommendations for improvements
  • Follow established procedures for compliance with Anti-Money Laundering and Patriot Act regulations
  • Make quality decisions that sometimes come with incomplete or ambiguous information and under tight deadlines/pressure
  • Prioritize workloads and issues while working independently with minimal supervision.
  • Comprehensive understanding of risks and controls
  • Ad hoc project involvement and/or assignments from management

Required Qualifications:

  • College degree or 3-5 years banking or brokerage experience
  • Ability to recognize and understand client issues and develop appropriate responses and solutions
  • Self-motivated, flexible, and adaptable with the ability to handle changing priorities to support the team as needed
  • Excellent organizational skills and strong attention to detail
  • Strong written and verbal communication skills

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 08/20/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

#LI-Hybrid

What KeyBank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849

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