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Museum Manager Jobs in Raleigh, NC (NOW HIRING)

21c Museum Hotels

Sales Manager

Durham, NC

We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to ... The Sales Manager sells to individual accounts and groups in accordance with the objectives ...

Marbles Kids Museum

Guest Engagement Host

Raleigh, NC · On-site

Collect data related to the museum, including but not limited to program attendance counts, survey responses, observations, and other feedback tools as requested. * Stock supplies, manage deliveries ...

Marbles Kids Museum

Guest Engagement Host

Raleigh, NC · On-site

$13.50 - $18.50/hr

Collect data related to the museum, including but not limited to program attendance counts, survey responses, observations, and other feedback tools as requested. * Stock supplies, manage deliveries ...

21c Museum Hotels

Banquet Server

Durham, NC · On-site

$14 - $17.50/hr

Event Captain/Event Manager General Purpose: The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The Event Server is thorough, task-oriented ...

Museum Of Life And Science

Rentals Associate

Durham, NC · On-site

$15 - $17.50/hr

Take direction from and support the Museum Venue Manager with other duties as needed. * This position is scheduled as needed for day of support at events. Schedules must be flexible since rentals can ...

Marbles Kids Museum

PlayStore Host

Raleigh, NC · On-site

PlayStore Host Marbles Kids Museum is a vibrant, nonprofit children's museum and IMAX Theatre ... Perform all other duties assigned by the manager. Ideal Experience and Skills * One year of ...

Marbles Kids Museum

PlayStore Host

Raleigh, NC · On-site

PlayStore Host Marbles Kids Museum is a vibrant, nonprofit children's museum and IMAX Theatre ... Perform all other duties assigned by the manager. Ideal Experience and Skills * One year of ...

21c Museum Hotels

Engineer

Durham, NC · On-site

We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to ... Must have basic knowledge of building mechanical systems and controls, energy management and ...

21c Museum Hotels

Housekeeping - Houseperson

Durham, NC · On-site

$13.50 - $17.50/hr

We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Reports To: Housekeeping Manager or ...

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Museum Manager information

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$17

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How much do museum manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for museum manager in Raleigh, NC is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.64 and $18.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Museum Manager, and why are they important?

To excel as a Museum Manager, you need a background in museum studies, art history, or a related field, along with experience in collections management and exhibition planning. Familiarity with collection management software, budgeting tools, and compliance with museum standards is typically required. Leadership, strong organizational skills, and effective communication are vital soft skills for managing staff, engaging the public, and building partnerships. These competencies ensure the museum's operations run smoothly, its collections are preserved, and its mission is successfully promoted to diverse audiences.

What are some common challenges faced by a Museum Manager, and how can they be addressed?

Museum Managers often face challenges such as balancing budget constraints with the need to deliver engaging exhibitions and programs. They must also ensure collections are preserved and accessible to the public while complying with regulatory standards. Effective communication and collaboration with curators, educators, and administrative staff are essential for successful project execution. Staying adaptable and proactive in seeking grant opportunities, community partnerships, and innovative visitor experiences can help address these challenges and support the museum's mission.

What does a Museum Manager do?

A Museum Manager oversees the daily operations of a museum, ensuring that exhibits are maintained, visitors have a positive experience, and staff are effectively managed. They handle budgeting, marketing, event planning, and educational outreach. Additionally, Museum Managers often coordinate with curators and conservators to develop and display collections, and they may be responsible for fundraising and community engagement. Their role requires strong organizational, leadership, and communication skills to balance the needs of the institution, staff, and public.

What is the difference between Museum Manager vs Curator?

AspectMuseum ManagerCurator
Primary RoleOversees museum operations, staff, and budgetsDevelops exhibits, conducts research, and manages collections
Required CredentialsBachelor's degree in museum studies, management, or related field; experience in administrationBachelor's or master's in art history, archaeology, or related field; specialized knowledge
Work EnvironmentAdministrative offices, museum floors, staff meetingsExhibit development areas, collections storage, research spaces
Employer & Industry UsageFound in museums, cultural institutions, historical sitesPrimarily in museums, galleries, and research institutions

While both roles are essential in museums, a Museum Manager focuses on overall operations and administration, whereas a Curator specializes in collections, research, and exhibit development. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Museum jobs in Raleigh, NC? The most popular types of Museum jobs in Raleigh, NC are:
What are popular job titles related to Museum Manager jobs in Raleigh, NC? For Museum Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Museum Manager jobs in Raleigh, NC look for? The top searched job categories for Museum Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Museum Manager jobs? Cities near Raleigh, NC with the most Museum Manager job openings:
Museum Manager jobs near you
Infographic showing various Museum Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 8% Internship, and 92% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,409 per year, or $17.5 per hour.
Guest Engagement Manager - Groups & Birthdays

Guest Engagement Manager - Groups & Birthdays

Marbles Kids Museum

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Guest Engagement Manager - Groups & Birthdays
Marbles Kids Museum is a vibrant, nonprofit children's museum and IMAX Theatre located in the heart of downtown Raleigh. Marbles has been sparking imagination, discovery, and learning through play since opening its doors in 2007. Marbles serves a diverse population of families, school groups, and community organizations through award-winning play-based exhibits, summer camps, IMAX documentaries, feature movies, and special events year-round. Today Marbles ranks among the top family destinations in North Carolina providing learning experiences for children with creative programs, and larger-than-life movies.
Group Visits & Birthday Parties
Playful, high-energy, and full of unforgettable moments, group visits and birthday parties at Marbles are among the most exciting ways to experience the museum. Welcoming thousands of groups each year, field trips are both educational and fun, with experiences aligned to the North Carolina Standard Course of Study and brought to life through hands-on exhibits, facilitated programs, and IMAX documentaries. Birthday celebrations are designed to feel effortless and special-complete with joyful birthday parades that make every child feel like the star of the day.
The Opportunity
At Marbles, every visit is a chance to spark joy and curiosity-if you thrive in fast-paced environments and love bringing experiences to life for children and families, this role is for you. The Guest Engagement Manager - Groups & Birthdays oversees guest-facing museum functions, with a focus on group visits and birthday party management.
Essential Job Responsibilities
  • Serve as museum lead, ensuring successful daily museum operations while providing an outstanding guest experience and encouraging repeat visitation.
  • Oversee the daily workflow of the museum operation; direct and oversee Guest Engagement Team to maintain an efficient and smooth operation.
  • Lead museum opening, closing, and resetting duties throughout the day to ensure that exhibits are in safe, clean, welcoming, and playable condition at all times.
  • Act as a museum ambassador for guests to confide in and receive information that will enhance their visit; Describe museum layout and operational procedure details to customers.
  • Provide exhibit activation, playfully interacting with guests in museum exhibits to enhance the play and learning experience.
  • Provide exceptional, responsive customer service at the welcome desk including, receiving and processing customer payments and handling customer complaints and issues.
  • Stock supplies and manage packages delivered; may receive products as directed.
  • Effectively communicate scheduling, equipment, inventory, and other operational issues with the Director of Guest Engagement.
  • Complete end-of-day report and other follow-up items including, maintenance work orders, Team Member performance, group, birthday, and program matters, and more.
  • In the event of an emergency, confidently execute Marbles Emergency Action Plan.
  • Oversee the delivery of birthday parties including but not limited to, training team members, communicating with birthday party guests, creating signage, inspecting birthday space conditions, and maintaining organization and the inventory of birthday storage spaces and materials. Replace birthday materials if needed.
  • Review and respond to feedback from birthday party surveys.
  • Oversee the delivery of group visits including but not limited to, training team members, inspecting groups spaces condition at the beginning and end of each day, and maintaining organization and inventory of group storage spaces and materials. Replace group materials if needed.
  • Ensure back-of-house Guest Engagement spaces and supplies are in exceptional condition and organized. Replace supplies as needed.
  • Perform all other duties assigned by the manager.

Supervisory Responsibilities
  • Recruit, interview, hire, and train new guest engagement team members.
  • Oversee the daily workflow while working as a lead for the guest engagement team.
  • Oversee performance, conduct performance evaluations for the guest engagement team.
  • Handles discipline and termination of team members in accordance with company policy.
  • Provide ongoing coaching and conduct monthly check-ins with PT Guest Engagement Hosts to ensure outstanding performance, growth, and feeling valued and supported.
  • Handles discipline and termination of employees in accordance with company policy.

Ideal Experience and Skills
  • 1-2 years of experience in a customer service setting.
  • Experience with children in direct care settings preferred.
  • 2 years of management experience preferred.
  • Strong guest engagement skills, particularly with families and young children.
  • Ability to be a role model for high-quality guest service, demonstrate flexibility and manage staff in a fast-paced environment where demands often change.
  • Excellent verbal and written communication skills.
  • Proven ability and desire to maintain a helpful, friendly, playful, customer-first demeanor in a busy work environment.

Physical Demands
  • Walking, standing, stooping, bending, and reaching.
  • Ability to stand for long periods of time.
  • Occasionally using a ladder, and going up and down stairs
  • Must frequently lift and/or move up to 30 pounds.

Work Environment
  • Occasional exposure to noisy and crowded atmosphere.
  • May be needed to walk between two buildings with some outdoor exposure.
  • Flexible schedule required, including weekends, evenings, and holidays.

Schedule
  • Must be available to work a schedule primarily consisting of Tuesday-Saturday or Wednesday-Sunday.
  • Flexible schedule required, including weekends, evenings, holidays, and additional availability during peak seasons.

Benefits
  • Medical, dental, vision insurance
  • Health Savings and flexible spending accounts
  • Life and AD&D insurance
  • Short and Long-Term Disability
  • Parking benefits and GoTriangle Bus Pass
  • Paid time off for 17 vacation days and 9 holidays
  • Eligible to participate in the Company's 401k program with employer matching after a waiting period
  • Employee Assistance Program
  • Great Marbles Perks & Discounts
  • Fitness Benefits

If you require reasonable accommodations to complete the hiring process, please contact the People Team at ojohnson@marbleskidsmuseum.org or 919-857-1069.
Please be aware that employment with Marbles Kids Museum is contingent on a satisfactory background check and references.
Marbles Kids Museum is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. We do not discriminate against any employee or applicant for employment opportunities because of race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a veteran, disability, genetic information or any other federal, state or local protected class.

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