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Shop Manager Jobs in Raleigh, NC (NOW HIRING)

Murphy-Hoffman Company

Body Shop Manager

Durham, NC · On-site

Job Details Job Title Body Shop Manager Business Function Management Branch Name MHC Kenworth-Durham Date 07-09-2026 Address 3600 Interworth Drive City Durham State NC Job Overview & Essential ...

D2B Groups

Engine Shop Supervisor

Raleigh, NC · On-site

Manage warranty documentation and ensure repairs are completed in line with CAT and manufacturer ... Maintain shop tooling and equipment, recommending purchases and repairs as needed. Requirements 5+ ...

D2B Groups

Engine Shop Supervisor

Raleigh, NC

Manage warranty documentation and ensure repairs are completed in line with CAT and manufacturer ... Maintain shop tooling and equipment, recommending purchases and repairs as needed. Requirements 5+ ...

D2B Groups

Engine Shop Supervisor

Raleigh, NC · On-site

Manage warranty documentation and ensure repairs are completed in line with CAT and manufacturer ... Maintain shop tooling and equipment, recommending purchases and repairs as needed. Requirements 5+ ...

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All JobsShop JobsShop Manager JobsShop Manager Jobs in Raleigh, NC

Shop Manager information

See Raleigh, NC salary details

$28.1K

$58.2K

$87.8K

How much do shop manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for shop manager in Raleigh, NC is $58,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $71,300.00 per year, depending on experience, location, and employer.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
More about Shop Manager jobs
What are the most commonly searched types of Shop jobs in Raleigh, NC? The most popular types of Shop jobs in Raleigh, NC are:
What are popular job titles related to Shop Manager jobs in Raleigh, NC? For Shop Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Shop Manager jobs in Raleigh, NC look for? The top searched job categories for Shop Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Shop Manager jobs? Cities near Raleigh, NC with the most Shop Manager job openings:
Shop Manager jobs near you
Infographic showing various Shop Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,181 per year, or $28 per hour.

Body Shop Manager

Murphy-Hoffman Company

Durham, NC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 25 days ago

Job description

Job Details
Job Title
Body Shop Manager
Business Function
Management
Branch Name
MHC Kenworth-Durham
Date
07-09-2026
Address
3600 Interworth Drive
City
Durham
State
NC
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck Dealership and Leasing group. As MHC continues to grow, we have an opening for a Body Shop Manager. The role of the Body Shop Manager is responsible for the day-to-day operation of the branch's Body Shop in compliance with established policies and procedures. Plans, directs and controls the activities of the Body Shop to ensure the overall growth and profit objectives are met. Formulate the major objectives, specific plans, plan procedures and programs for the Body Shop. Evaluates the department's results and performance against objectives. Maintain the highest quality standards of professionalism in serving the customer and identifying their needs.
  • Assesses present and future needs, trends, problems and profit opportunities of the Body Shop.
  • Establishes short and long-term operating and financial objectives for the Body Shop within the Company's overall plans and policies.
  • Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
  • Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
  • Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
  • Maintains appropriate communication within and between all departments within the branch.
  • Promotes safe work habits and ensures that safety rules are followed,
  • Sells customer repair and body shop labor, directly calling on customers for their repair work.
  • Writes estimates on all wrecks, locally and out of town, if necessary.
  • Maintains company service tools and equipment and makes sure they are used properly.
  • Reviews all Body Shop repair orders making sure everything is complete and the total repair order is in accordance with the original estimate and any supplement which may have been added.
  • Develops good relations with customer, adjusters, and insurance companies.

SAFETY-SENSITIVE
This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
Qualifications
  • CDL preferred.
  • Requires thorough knowledge of all phases of a body shop operation.
  • Minimum of five years' experience in body shop related field.
  • Requires previous supervisory experience.
  • Must have excellent management and communication skills.
  • Must have strong work ethic and be committed to working with employees and other departments for the overall success of the company.

Benefits
  • Competitive Salary
  • Medical, Dental and Prescription Insurance
  • Disability and Life Insurance
  • Paid Time Off program
  • 401k and Profit Sharing with Employer Match
  • Flexible Spending Account
  • Internal Promotion Opportunities
  • On the Job Training

About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled

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