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Shop Manager Jobs in Raleigh, NC (NOW HIRING)

gpec

Shop Service Supervisor

Garner, NC · On-site

Primary Function The Shop Service Supervisor manages EPG Garner shop operations, overseeing 10-20 technicians performing maintenance and repairs on power generation equipment, industrial diesel ...

gpec

Shop Service Supervisor

Garner, NC

Primary Function The Shop Service Supervisor manages EPG Garner shop operations, overseeing 10-20 technicians performing maintenance and repairs on power generation equipment, industrial diesel ...

gpec

Shop Service Supervisor

Garner, NC

Primary Function The Shop Service Supervisor manages EPG Garner shop operations, overseeing 10-20 technicians performing maintenance and repairs on power generation equipment, industrial diesel ...

Pros Mechanics

Shop Foreman - Diesel Engine

Garner, NC · On-site

$70K - $93K/yr

Maintain accurate repair documentation and utilize computerized maintenance and shop management systems. * Work closely with parts and service personnel to ensure timely completion of repairs.

Pros Mechanics

Shop Foreman - Diesel Engine

Garner, NC · On-site

$70K - $93K/yr

Maintain accurate repair documentation and utilize computerized maintenance and shop management systems. Work closely with parts and service personnel to ensure timely completion of repairs. Promote ...

Lilley International

Body Shop Technician

Raleigh, NC · On-site

Works closely with the Body Shop Manager and the Body Shop Service Advisor to ensure quality, accuracy, and customer satisfaction * Document repairs and updates using shop management or fleet ...

Hiester Automotive

SHOP FOREMAN

Lillington, NC · On-site

$80K - $150K/yr

We are seeking an experienced full-time Automotive Shop Foreman / Lead Service Technician candidate to join our winning team at John Hiester Chrysler Dodge Jeep Ram of Lillington! If you think you're ...

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All JobsShop JobsShop Manager JobsShop Manager Jobs in Raleigh, NC

Shop Manager information

See Raleigh, NC salary details

$28.2K

$58.3K

$88K

How much do shop manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for shop manager in Raleigh, NC is $58,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $71,500.00 per year, depending on experience, location, and employer.

What are some common challenges a Shop Manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What are the key skills and qualifications needed to thrive as a Shop Manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

What is the role of a shop manager?

A shop manager oversees daily operations of a retail or service establishment, including managing staff, ensuring customer satisfaction, controlling inventory, and maintaining safety standards. They often handle scheduling, budgeting, and implementing company policies to ensure efficient shop performance.

What Does a Shop Manager Do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What jobs pay 4000 a week without a degree?

A Shop Manager can earn around $4,000 weekly with experience, strong leadership skills, and effective inventory management. Other high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial drivers, often requiring certifications or licenses. These positions typically involve managerial responsibilities, sales targets, or specialized skills that lead to higher earnings.

What does a Shop Manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs due to high competition, limited work experience, and changing employer expectations for digital skills and adaptability. Many entry-level positions require prior experience or specific certifications, making it harder for young job seekers to break into roles like shop managers or retail positions.

What is the highest paid store manager?

The highest paid store managers typically earn over $100,000 annually, especially in large retail chains or luxury brands. Compensation varies based on location, experience, and store size, with some earning bonuses and benefits that increase total earnings.
More about Shop Manager jobs
What are the most commonly searched types of Shop jobs in Raleigh, NC? The most popular types of Shop jobs in Raleigh, NC are:
What are popular job titles related to Shop Manager jobs in Raleigh, NC? For Shop Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Shop Manager jobs in Raleigh, NC look for? The top searched job categories for Shop Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Shop Manager jobs? Cities near Raleigh, NC with the most Shop Manager job openings:
Shop Manager jobs near you

Shop Service Supervisor

gpec

Garner, NC • On-site

Other

Posted 9 days ago

Job description

Primary Function
The Shop Service Supervisor manages EPG Garner shop operations, overseeing 10–20 technicians performing maintenance and repairs on power generation equipment, industrial diesel engines, and on-highway trucks. This role drives technician productivity while optimizing personnel and equipment to maximize departmental output. 

Essential Duties
Production Management 

  • Manage daily production activities and communicate repair progress to customers 
  • Coordinate with customers for repair approvals, updates on delays, and repair authorizations for technicians 
  • Ensure initial and follow-up repair authorizations are approved and fully documented before starting work 
  • Establish priorities for scheduled and unscheduled repair/maintenance activities 
  • Use dealer business system N365 to open and close work orders 
  • Complete initial review of service repair work orders and finalize documentation for invoicing 
  • Process final invoices and collect customer payments 
  • Continuously evaluate daily operations to identify process improvement opportunities 

Technical Oversight 

  • Provide technical repair diagnoses and problem-solving guidance to shop technicians 
  • Receive, review, and brief technicians on the latest technical support information including service letters, technical bulletins, and product/warranty updates 
  • Ensure all warranty and revenue repairs comply with applicable guidelines and department policies 
  • Coordinate with field service and outside vendors for repairs beyond internal capabilities 
  • Manage tools and support equipment to ensure serviceability and availability 
  • Ensure technicians receive required training on technological and product line updates 

Personnel Management 

  • Directly supervise a shop technician workforce of 10–20 personnel, ensuring productivity levels remain above 85% 
  • Coach, direct, counsel, and issue warnings to technicians and make recommendations on hiring and termination to the Service Manager 
  • Assist in identifying and correcting safety, operational, or training shortfalls 
  • Foster a positive and productive work environment while maintaining department standards 

Financial and Business Management 

  • Manage departmental expenditures to meet budget obligations 
  • Assist Service Manager and Product Sales Support Representatives in identifying and developing new service and business opportunities 
  • Advise on long-term business strategies and identify potential problems impacting productivity or customer relations 

Safety and Customer Relations 

  • Participate in, support, and enforce company safety initiatives such as safety mentor programs and pre-risk assessments 
  • Maintain strong communication skills to ensure high levels of customer satisfaction 

Minimum Requirements 

Education 

Associates in Applied Science Degree in Diesel Technology (or related field); bachelor's degree preferred. 

Work Experience 

2-5 years of technical and supervisory experience. 

Physical 

  • Must be able to work for long periods while seated and using a PC.  
  • Must possess outstanding communication skills associated with managing the day-to-day activity of the service department either in-person or via telephone. 

Other 

  • Must possess a fundamental understanding of basic business concepts, as well as exceptional computer and administrative skills normally associated with managing a service department.  
  • Must possess outstanding leadership and interpersonal skills and be capable of executing decisions in support of the daily business operations.  
  • Must have a thorough understanding of the basic work order/administrative processes, department operating principles/guidelines, and long-term business initiatives/strategies.  
  • Must have intermediate mechanical and product knowledge.  

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