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Msp Operations Jobs (NOW HIRING)

CNR Technologies

Junior IT Technician

Woodstock, GA · On-site

$20K - $30K/yr

Exposure to real-world MSP operations and client environments Compensation Compensation is based on experience, technical background, communication skills, and growth potential. This is a growth ...

SWK Technologies

Technical Project Manager - MSP

Strong understanding of ITIL, service delivery, and MSP operational models * Experience with Azure ... AWS, and hybrid cloud environments * Microsoft certifications in Azure, Microsoft 365, Security, or ...

CNR Technologies

Junior IT Technician

Woodstock, GA · Hybrid

$20K - $30K/yr

Exposure to real-world MSP operations and client environments Compensation Compensation is based on experience, technical background, communication skills, and growth potential. This is a growth ...

Zirrus

Client Success Manager (CSM)

Yadkinville, NC

The ideal candidate understands Managed Service Provider (MSP) operations, possesses outstanding communication skills, and can comfortably engage with executives while collaborating closely with ...

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All JobsMsp Operations Jobs

Msp Operations information

See salary details

$31.5K

$77.3K

$136.5K

How much do msp operations jobs pay per year?

As of Jul 20, 2026, the average yearly pay for msp operations in the United States is $77,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are the roles in MSP?

In MSP (Managed Service Provider) operations, common roles include Service Desk Technician, Network Engineer, Systems Administrator, Security Analyst, and Project Manager. These roles involve managing client IT infrastructure, providing technical support, implementing security measures, and coordinating service delivery, often requiring knowledge of tools like remote monitoring software and certifications such as CompTIA or Cisco.

What is an MSP job?

An MSP (Managed Service Provider) operations role involves managing and supporting IT services for clients, including network management, cybersecurity, and technical support. Employees in this role often work with tools like remote monitoring software and may require certifications such as CompTIA or Cisco. The job typically involves troubleshooting, maintaining systems, and ensuring service quality in a fast-paced environment.

What is MSP in US staffing?

An MSP (Managed Service Provider) in US staffing is a company that manages and oversees the recruitment, onboarding, and management of temporary and contract workers for client organizations. MSPs often use vendor management systems (VMS) to streamline staffing processes and ensure compliance, efficiency, and cost control in workforce management.

Which IT job is the highest paid?

In the IT field, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, leadership skills, and advanced technical knowledge, often supplemented by certifications like CISSP or PMP.
More about Msp Operations jobs
What cities are hiring for Msp Operations jobs? Cities with the most Msp Operations job openings:
What states have the most Msp Operations jobs? States with the most job openings for Msp Operations jobs include:
What job categories do people searching Msp Operations jobs look for? The top searched job categories for Msp Operations jobs are:
Msp Operations jobs near you
Infographic showing various Msp Operations job openings in the United States as of July 2026, with employment types broken down into 68% Full Time, 6% Part Time, 1% Temporary, and 25% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $77,254 per year, or $37.1 per hour.
Technical Project Manager - MSP

Technical Project Manager - MSP

SWK Technologies

Houston, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

We are a growing managed services provider looking for a Technical Project Manager to join our Managed Cloud Services (MCS) team! This role will lead the planning, execution, and successful delivery of technology products for our MSP clients. In this role, you will serve as the primary liaison between clients, our MCS team, vendors and leadership to ensure projects are completed on time, within scope, and within budget.

What you'll do:

  • Develop and maintain detailed project plans, timelines, resource schedules and budgets, lead end-to-end project delivery including initiation, planning, executing, monitoring and closeout.
  • Ensure projects are delivered in accordance with contractual obligations, service level agreements and quality standards
  • Build trusted relationships with client stakeholders, executives, and technical teams, serving as point of contact and manage client expectations, communicate project progress, risks, issues and milestones clearly and effectively
  • Collaborate with engineers, solutions architects and service delivery teams to define technical requirements and project scope
  • Coordinate implementations involving Microsoft 365, Azure, Infrastructure, Network and security solutions, data center migrations, backup and disaster recovery solutions
  • Support continuous improvement initiatives to improve client satisfaction, project delivery, and operational efficiency
  • Contribute to the development and refinement of project management methodologies and standards

Requirements

  • Bachelor's degree or relevant Project Management experience
  • 3-5 years of project management experience at a Managed Service Provider (MSP)
  • Proven experience managing cloud, infrastructure, security, and migration projects
  • Experience within a Managed Services Provider environment, using project management and ticketing tools
  • Strong understanding of ITIL, service delivery, and MSP operational models
  • Experience with Azure, AWS, and hybrid cloud environments
  • Microsoft certifications in Azure, Microsoft 365, Security, or Modern Work a plus
  • PMP, PMI-ACP, Scrum Master or Agile certification a plus
  • Experience with HaloPSA a plus

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Work From Home