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Msp Operations Jobs in Iowa (NOW HIRING)

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

... ISP & MSP space. What You Can Expect in This Role * The ideal candidate will engage in ... You will be required to be Process Driven, Drive Operations and be customer facing. * Facilitate ...

... operation for ATIA Consulting company are: 1. Design and implementation of information systems ... ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and ...

... operation for ATIA Consulting company are: 1. Design and implementation of information systems ... ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and ...

... operation for ATIA Consulting company are: 1. Design and implementation of information systems ... ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and ...

Our RDIWorks ® (RDIWorks.com) division is seeking a General Manager to lead our MSP (managed ... Coordinate division operations and contribute to strategy * Work with our financial team to assess ...

Our RDIWorks ® (RDIWorks.com) division is seeking a General Manager to lead our MSP (managed ... Coordinate division operations and contribute to strategy * Work with our financial team to assess ...

Help Desk Technician

Iowa City, IA · On-site

$19.50 - $26.50/hr

Service Operations Reports to: Service Operations Manager As a Help Desk Technician (Tier 1) at ... Experience working in a Managed Service Provider (MSP) or multiclient support environment is a plus.

Help Desk Technician

Buffalo, IA · On-site

$21 - $28.25/hr

Service Operations Reports to: Service Operations Manager As a Help Desk Technician (Tier 1) at ... Experience working in a Managed Service Provider (MSP) or multiclient support environment is a plus.

Engage with Operations Leaders to improve operational processes, driving efficiency and ... MSP) environment * Bachelor's degree in Computer Science, Information Technology, or a related ...

IT Project Engineer

Urbandale, IA · On-site

$75K - $85K/yr

Ensure client environments meet security and operational standards. Application & Device Deployment ... Preferred * Experience in a Managed Services Provider (MSP) environment. * Experience with ...

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Msp Operations information

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are popular job titles related to Msp Operations jobs in Iowa?

For Msp Operations jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Msp Operations jobs?

Cities in Iowa with the most Msp Operations job openings:

Manager, Data Operations

KPMG US

Des Moines, IA • On-site

Full-time

Re-posted 11 days ago


Job description

Job Summary:
KPMG is a leading provider of audit, tax, and advisory services, recognized for its commitment to individual development and community support. They are seeking a Manager, Data Operations to oversee Azure Data Lake operations, ensuring platform stability and managing day-to-day activities of Managed Service Provider resources.
Responsibilities:
• Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
• Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
• Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
• Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
• Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
• Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Required:
• Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
• High school diploma or GED required
• Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
• Strong ability to develop and maintain clear, comprehensive technical and operational documentation
• Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
• Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Preferred:
• Bachelor's degree from an accredited college or university is preferred
Company:
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. Founded in 2010, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.