ZipRecruiter

Log In

1

Msp Operations Jobs (NOW HIRING)

NES Fircroft

Lead PMO - MSP

Houston, TX · On-site

Act as the main escalation point for day-to-day MSP operations * Manage and monitor third-party vendor performance and ensure alignment with client expectations * Work across multiple jurisdictions ...

Joink

MSP Director

Terre Haute, IN · On-site

$120K - $145K/yr

Service Delivery & Operations * Oversee delivery of managed services including helpdesk, cloud ... Align internal service standards with external MSP delivery best practices. Customer Experience ...

Joink

MSP Director

Terre Haute, IN

$120K - $145K/yr

Service Delivery & Operations * Oversee delivery of managed services including helpdesk, cloud ... Align internal service standards with external MSP delivery best practices. Customer Experience ...

Cloud5 Communications

Tier 1 MSP Technician

Chesterfield, MO

$19.75 - $26.75/hr

MSP Operations Reports To: Manager, MSP Operations Location: Greater St-Louis, MO Area Employment Type: Full-time FLSA Status: Non-Exempt About the Company Cloud5 Communications delivers exceptional ...

Cloud5 Communications

Tier 1 MSP Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

MSP Operations Reports To: Manager, MSP Operations Location: Greater St-Louis, MO Area Employment Type: Full-time FLSA Status: Non-Exempt About the Company Cloud5 Communications delivers exceptional ...

Delaney Computer Services, Inc.

MSP Project Manager

Mahwah, NJ · On-site

$97K - $115K/yr

Familiarity with PSA, ticketing, documentation, and project tracking platforms used in MSP operations * Experience coordinating vendor-driven and field-related projects * PMP, CAPM, ITIL, or similar ...

Delaney Computer Services, Inc.

MSP Project Manager

Mahwah, NJ · On-site

$97K - $115K/yr

Familiarity with PSA, ticketing, documentation, and project tracking platforms used in MSP operations * Experience coordinating vendor-driven and field-related projects * PMP, CAPM, ITIL, or similar ...

Addison Group

MSP Project Manager

Danvers, MA · On-site

$45 - $50/hr

... of MSP operations. This individual must be adaptable, proactive, and comfortable navigating ... Identify opportunities to improve project delivery processes and operational efficiency.

Addison Group

MSP Project Manager

Danvers, MA · Remote

$90K - $100K/yr

... of MSP operations. This individual must be adaptable, proactive, and comfortable navigating ... Identify opportunities to improve project delivery processes and operational efficiency.

Addison Group

MSP Project Manager

Danvers, MA · Remote

$90K - $100K/yr

... of MSP operations. This individual must be adaptable, proactive, and comfortable navigating ... Identify opportunities to improve project delivery processes and operational efficiency.

next page

Showing results 1-20

All JobsMsp Operations Jobs

Msp Operations information

See salary details

$31.5K

$77.3K

$136.5K

How much do msp operations jobs pay per year?

As of Jun 28, 2026, the average yearly pay for msp operations in the United States is $77,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

More about Msp Operations jobs
What cities are hiring for Msp Operations jobs? Cities with the most Msp Operations job openings:
What states have the most Msp Operations jobs? States with the most job openings for Msp Operations jobs include:
What job categories do people searching Msp Operations jobs look for? The top searched job categories for Msp Operations jobs are:
Msp Operations jobs near you
Infographic showing various Msp Operations job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,254 per year, or $37.1 per hour.
MSP Programme Management Specialist

MSP Programme Management Specialist

NES Fircroft

Houston, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

MSP Programme Management Specialist


We are seeking an experienced Recruitment Programme Management Specialist to oversee the day-to-day delivery and success of MSP (Managed Service Provider) services across multiple countries in the region.

This role is ideal for a recruitment professional who thrives in a fast-paced, client-facing environment and has strong experience managing vendors, stakeholders, and end-to-end recruitment processes across diverse markets.


Key Responsibilities

  • Manage relationships with local hiring managers and oversee temporary recruitment requests
  • Coordinate end-to-end recruitment activities including vacancy intake, supplier briefing, CV screening, interview scheduling, and onboarding
  • Act as the main escalation point for day-to-day MSP operations
  • Manage and monitor third-party vendor performance and ensure alignment with client expectations
  • Work across multiple jurisdictions, ensuring compliance with local employment laws and practices
  • Maintain and track recruitment data, agency performance, and hiring manager feedback
  • Ensure delivery against SLAs and KPIs, driving continuous improvement
  • Provide reporting, insights, and statistical analysis to support client decision-making
  • Conduct workforce planning sessions with stakeholders to forecast hiring needs
  • Drive cost optimization through market insights and competitive supplier strategies
  • Ensure a high level of customer satisfaction and resolve operational challenges proactively


Requirements

  • Proven experience in MSP, RPO, or vendor management within the staffing industry
  • Strong knowledge of end-to-end recruitment processes
  • Experience managing third-party suppliers, onboarding, and compliance processes
  • Exposure to working across multiple countries or regions
  • Excellent stakeholder management and client-facing skills
  • Strong analytical mindset with ability to interpret and present complex data
  • Effective communication skills in English (written and verbal)
  • Ability to work across different cultures and business environments
  • Strong problem-solving skills, attention to detail, and ability to manage competing priorities


Preferred Profile

  • Experience in programme expansion, cross-selling, or growing MSP accounts
  • Demonstrated ability to drive performance and improve service delivery
  • Comfortable working in a dynamic, international environment


Why Join Us?

  • Opportunity to manage a regional MSP programme with high visibility
  • Work with diverse clients and stakeholders across multiple markets
  • Be part of a collaborative, growth-focused environment

Apply