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Msp Operations Jobs in Florida (NOW HIRING)

crosscountry

MSP Program Billing Analyst

Boca Raton, FL · On-site

$45K - $60K/yr

Build and maintain relationships with MSP Operations and establish and maintain rapport with client contacts * Engage necessary departments in support of customer objectives and needs to optimize the ...

New

TGI MAIN COMPANY

NOC Technician I

Boca Raton, FL

$60K - $75K/yr

This entry-level position is ideal for individuals starting their IT career who are eager to learn core MSP operations, monitoring platforms, and client onboarding tasks. Roles and Responsibilities:

TrovaSearch

MSP Sr. Engineer

Orlando, FL · Remote

$97K - $133K/yr

We are looking for a senior-level engineer with a strong MSP background who is ready to take on ... This is a multi-faceted role that may flex across operations team management, project management ...

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable ... The MSP Technical Support role delivers frontline technical assistance to clients by resolving ...

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable ... The MSP Technical Support role delivers frontline technical assistance to clients by resolving ...

KPMG US

Manager, Data Operations

Miami, FL · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

KPMG US

Manager, Data Operations

Tallahassee, FL · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

KPMG US

Manager, Data Operations

Jacksonville, FL · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

KPMG US

Manager, Data Operations

Orlando, FL · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

KPMG US

Manager, Data Operations

Tampa, FL · On-site

Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...

NinjaOne

Channel Sales Operations Manager

Tampa, FL · Hybrid

Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... motions * Manage RFP responses (including templates), questionnaires, and compliance documentation ...

NinjaOne

Channel Sales Operations Manager

Tampa, FL · Hybrid

Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... motions * Manage RFP responses (including templates), questionnaires, and compliance documentation ...

NinjaOne

Channel Sales Operations Manager

Tampa, FL · Hybrid

Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... motions * Manage RFP responses (including templates), questionnaires, and compliance documentation ...

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Msp Operations information

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are popular job titles related to Msp Operations jobs in Florida?

For Msp Operations jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Msp Operations jobs in Florida look for?

The top searched job categories for Msp Operations jobs in Florida are:

What cities in Florida are hiring for Msp Operations jobs?

Cities in Florida with the most Msp Operations job openings:

Msp Operations jobs near you
Infographic showing various Msp Operations job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

MSP Program Billing Analyst

crosscountry

Boca Raton, FL • On-site

$45K - $60K/yr

Full-time

Posted 3 days ago

New

Job description

 

BASIC PURPOSE:

The primary responsibility of the MSP Program Billing Analyst is to ensure timely and accurate processing of timesheets and invoices through the VMS technology, and research and resolve all provider and client inquiries in a timely and customer-focused manner.

ESSENTIAL FUNCTIONS:   

  • Take ownership of the error free completion of the entire weekly pay/bill cycle to include:
  • Timesheet & Expense entry and into the VMS tool from various sources
  • Timesheet integration processing into the VMS tool and management of integration exceptions
  • Audit of all timesheet and expenses against client contractual billing rules
  • Invoicing all customers, based on customers’ billing cycle, for all hours worked and all other revenue including travel, bonus, and housing subsidies
  • Responsible for distribution of all invoices in accordance with customer requests
  • Provide accurate processing of all timesheet adjustments into the VMS tool, initiated by either external (supplier-related) or internal (Cross Country) requests
  • Accurate and timely processing of all adjustments (debits and credits), initiated by either external (client-related) or internal (Cross Country) requests
  • Timely research and resolution of all billing inquiries into the assigned mailboxes utilizing the highest level of customer service
  • Responsible for maintaining all necessary documentation for processing cycle; included but not limited to emailed invoices, reports, etc.
  • Perform all necessary SOX and Internal Key Controls
  • Participates in special projects and performs other duties as assigned
  • Knowledge and understanding of various time entry and time approval processes used by the client and its impact on the payroll and billing processing
  • Ability to run and analyze queries and reports for weekly processing as well as for research and inquiries
  • Ability to reconcile large quantities of data utilizing excel
  • Build and maintain relationships with MSP Operations and establish and maintain rapport with client contacts
  • Engage necessary departments in support of customer objectives and needs to optimize the client experience
  • All other duties as assigned

QUALIFICATIONS:

  • Bachelor’s Degree or any equivalent combination of education and experience enough to successfully perform the essential functions of the job
  • 3 years’ experience in billing, preferably in the Staffing industry
  • MSP/VMS staffing industry experience is highly desired
  • 3-5 years of demonstrated analytical sense with excellent attention to detail
  • Client facing and strong relationship building experience
  • Proven aptitude to execute in a fast-paced, high volume environment
  • Demonstrate excellent communication and follow-up skills
  • Detail and task-oriented with strong organizational skills
  • Deadline driven
  • Manage several conflicting priorities, must be flexible, be willing to assist and fill in as needed 
  • Flexible and adaptable
  • Basic knowledge of Microsoft Office suite with a proficient knowledge of Excel

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