ZipRecruiter

Log In

1

Msp Operations Jobs in Florida (NOW HIRING)

TrovaSearch

MSP Sr. Engineer

Orlando, FL · Remote

$97K - $133K/yr

We are looking for a senior-level engineer with a strong MSP background who is ready to take on ... This is a multi-faceted role that may flex across operations team management, project management ...

NinjaOne

Channel Sales Operations Manager

Tampa, FL · Hybrid

Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... motions * Manage RFP responses (including templates), questionnaires, and compliance documentation ...

NinjaOne

Channel Sales Operations Manager

Tampa, FL · Hybrid

Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... motions * Manage RFP responses (including templates), questionnaires, and compliance documentation ...

NinjaOne

Channel Sales Operations Manager

Tampa, FL · Hybrid

Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... motions * Manage RFP responses (including templates), questionnaires, and compliance documentation ...

Cornerstone Tree Farm

IT Manager

Dade City, FL · On-site

$90K - $105K/yr

The organization leverages an MSP for day-to-day infrastructure support, helpdesk, device management, and network operations. This role is accountable for ensuring that all IT services, systems, and ...

L3HHCM20

Manager, IT Business Analysis

Tallahassee, FL · On-site +1

$116K - $216K/yr

MSP Direction & Oversight: Serve as the primary point of contact for the MSP, overseeing their day-to-day operations, project delivery, and adherence to Service Level Agreements (SLAs). * Requirement ...

next page

Showing results 1-20

All JobsMsp Operations JobsMsp Operations Jobs in Florida

Msp Operations information

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are the roles in MSP?

In MSP (Managed Service Provider) operations, common roles include Service Desk Technician, Network Engineer, Systems Administrator, Security Analyst, and Project Manager. These roles involve managing client IT infrastructure, providing technical support, implementing security measures, and coordinating service delivery, often requiring knowledge of tools like remote monitoring software and certifications such as CompTIA or Cisco.

What is an MSP job?

An MSP (Managed Service Provider) operations role involves managing and supporting IT services for clients, including network management, cybersecurity, and technical support. Employees in this role often work with tools like remote monitoring software and may require certifications such as CompTIA or Cisco. The job typically involves troubleshooting, maintaining systems, and ensuring service quality in a fast-paced environment.

What is MSP in US staffing?

An MSP (Managed Service Provider) in US staffing is a company that manages and oversees the recruitment, onboarding, and management of temporary and contract workers for client organizations. MSPs often use vendor management systems (VMS) to streamline staffing processes and ensure compliance, efficiency, and cost control in workforce management.

Which IT job is the highest paid?

In the IT field, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, leadership skills, and advanced technical knowledge, often supplemented by certifications like CISSP or PMP.
What are popular job titles related to Msp Operations jobs in Florida? For Msp Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Msp Operations jobs in Florida look for? The top searched job categories for Msp Operations jobs in Florida are:
What cities in Florida are hiring for Msp Operations jobs? Cities in Florida with the most Msp Operations job openings:
Msp Operations jobs near you
Infographic showing various Msp Operations job openings in Florida as of July 2026, with employment types broken down into 69% Full Time, 9% Part Time, 2% Temporary, and 20% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

MSP Sr. Engineer

TrovaSearch

Orlando, FL • Remote

$97K - $133K/yr

Other

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

About the Role
We are a growing managed IT services company. We are looking for a senior-level engineer with a strong MSP background who is ready to take on broader leadership. This is a multi-faceted role that may flex across operations team management, project management, and hands-on cybersecurity implementation depending on the candidate's strengths and our team's needs.
The ideal candidate is a proven technical leader who has lived in the MSP world - someone comfortable owning escalations, mentoring technicians, standardizing processes, and driving complex projects to completion. Familiarity with cybersecurity compliance frameworks, particularly CMMC, is a plus.
This is a remote position with no office requirement; however, the role includes periodic on-site visits to client sites as needed, typically quarterly. Must be local to Orlando, FL
Responsibilities
Operations & Service Delivery
     Serve as a senior escalation point for complex technical issues across infrastructure, cloud, and security platforms.
     Help lead day-to-day service delivery operations, supporting SLA performance, ticket triage, and time-to-resolution across client environments.
     Mentor, coach, and develop helpdesk and field technicians; contribute to hiring, onboarding, training, and performance management.
     Standardize service processes, escalation workflows, and documentation to improve consistency and quality across the team.
Project Management & Implementation
     Plan, scope, and manage project solutioning and implementation from kickoff through delivery.
     Research, evaluate, and deploy new servers, network, and security technologies.
     Lead or support implementation of the MSP technology stack - EDR/MDR, SIEM, Zero Trust, Backup/DR, etc.
Cybersecurity & Compliance
     Support cybersecurity initiatives across client environments, including endpoint security (EDR/MDR), identity and access management, MFA/SSO, and firewall/VPN configuration.
     Assist with compliance readiness and alignment of environments to required controls - CMMC, SOC 2, and similar frameworks.
     Contribute to incident response planning, documentation, and outage recovery.
Qualifications
Required
     MSP experience: Demonstrated background working within a managed services provider, including familiarity with PSA, RMM and technology stack.
     Seniority: Minimum 5+ years in IT, with senior-level depth across servers, networking, virtualization, and Microsoft 365 / Entra ID (Azure AD).
     Technical breadth: Strong hands-on skills with firewalls, networking, Windows Server, remote desktop services, access management, zero trust, endpoint security, and backup/DR platforms, etc.
     Leadership & communication: Excellent customer-service skills, sound judgment, and the ability to lead, mentor, and stay composed under pressure.
Strongly Preferred
     Operations or project management experience within an MSP or technical services environment - leading teams, managing SLAs, or owning project delivery.
     Cyber compliance familiarity - CMMC, SOC 2, etc. Not a requirement, but a meaningful advantage.
Benefits
We are committed to supporting the well-being and success of our team. Our comprehensive benefits package is designed to promote a healthy work-life balance and reward your hard work, and includes:
     Medical, Dental & Vision: Comprehensive plans covering doctor visits, prescriptions, preventive care, dental services, and vision needs.
     Paid Time Off & Vacation: A generous PTO and vacation policy so you can rest, recharge, and return revitalized.
     Sick Days: Time to recover when you need it, without worrying about your job.
     Paid Holidays: Several paid holidays throughout the year to celebrate with family and friends.
 

Apply