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Msp Operations Jobs in Florida (NOW HIRING)

Iru

GTM Operations Manager

Miami, FL · On-site

GTM Operations is the revenue operations (RevOps) function at Iru: the systems, data, and processes ... MSP. You won't carry all of this alone. Day one, you'll take outright ownership of two or three of ...

JP Morgan Chase

Operations Manager II

Jacksonville, FL · On-site

As an Operations Manager in the Pre-Approved Solutions team, you will be responsible for defining ... Experienced in mortgage/mortgage servicing, including seasoned experience with Black Knight (MSP ...

TeamLogic IT

IT Support MSP Level III Technician

Miami, FL · On-site

$80K - $90K/yr

Summary The IT Technician's role is to ensure system operation and functionality so that end users ... Previous MSP experience (mandatory) * Knowledge of main OSs for workstations/servers * Field ...

Jushi

Manager, IT Network & Operations

Boca Raton, FL

$80K - $108K/yr

S.-based cannabis operations within each state to vertically integrate, produce, and distribute ... Own daytoday management of the external Network/Telecom providers and the Helpdesk/MSP * Define and ...

Jushi

Manager, IT Network & Operations

Boca Raton, FL · On-site

$80K - $108K/yr

S.-based cannabis operations within each state to vertically integrate, produce, and distribute ... Own day‑to‑day management of the external Network/Telecom providers and the Helpdesk/MSP

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Msp Operations information

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are popular job titles related to Msp Operations jobs in Florida? For Msp Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Msp Operations jobs in Florida look for? The top searched job categories for Msp Operations jobs in Florida are:
What cities in Florida are hiring for Msp Operations jobs? Cities in Florida with the most Msp Operations job openings:
Msp Operations jobs near you
Infographic showing various Msp Operations job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

MSP - Help Desk Level II LOCAL CANDIDATES ONLY

Computer Business Solutions

Fort Lauderdale, FL • On-site

$55K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Responsibilities and Duties 
 
Frontline support for inbound customer support requests for our client base. Work to resolve technical issues that our clients face with their day-to-day operations. Implement and document known issues in customer environments. Work as a part of a full help desk team to provide our clients with the absolute best level of customer service that we can. 
 
  • Provide remote and on-site technical assistance to users on various types of service requests; coordinate with technical staff when problems require additional analysis or assistance. 
  • Document and follow-up on service tickets using Hola PSA or Similar. 
  • Assist in reviewing and analyzing problems and determining solutions. 
 
Qualifications and Skills 
  • Provide remote and on-site technical assistance to users on various types of service requests; coordinate with technical staff when problems require additional analysis or assistance. 
  • Document and follow-up on service tickets using Halo PSA or similar  
  • Assist in reviewing and analyzing problems and determining solutions 
  • Professional level experience in being a part of a team 
  • Professional level experience in Microsoft Windows Workstation Environment (IE. Windows 10, Win 11 Pro) 
  • Professional level experience in Customer Service  
  • Working knowledge of documentation 
  • Working knowledge of Microsoft Office Applications 
  • Working knowledge of Microsoft Windows Server Environment  
  • (IE. Windows Server 2016, 2019, 2022) 
  • Working knowledge of basic networking equipment and protocols  
  • (IE. SonicWall, Unifi, DNS) 
  • Basic understanding of Ticketing CRM Systems 
  • Remote Management (RMM Tools Experience)
  • Basic understanding of IT Glue/IT BOOST 
  • Ability to de-escalate a customer for a team member 
  • Ability to determine client needs via phone/email communication 
  • Expert level in basic troubleshooting 
Professional knowledge of Microsoft Windows Server Environment 
  • Ability to Implement / Configure / Deploy Servers 
  • Ability to troubleshoot more advanced services 
Professional knowledge of basic networking equipment and protocols 
 
Working knowledge of VPNs (SSL, GVC, Site-2-Site) 
Working knowledge of LANs/WANs 
Working knowledge of Unifi Controller 
Professional knowledge of documentation 
 
Requirements 
  • Candidate must have solid multi-tasking, troubleshooting, prioritizing, and follow-up skills. 
  • Respond to clients’ needs in a timely, professional manner. 
  • Provide guidance and technical support to current business customers. 
  • Strong written and verbal communication skills. 
  • Must have own vehicle with valid Driver’s License. 
  • Local Candidates 
  • Office Position On Site (No Remote) 
  • Occasional Weekend Support (On Call Rotation)
Compensation & Benefits
  • Competitive salary (based on experience)
  • Health insurance
  • Paid time off and holidays
  • Professional development and certification support
  • 401(k) with company match (if applicable)
Why Join Us
  • Work with a collaborative and technically strong team
  • Exposure to diverse technologies and client environments
  • Opportunities for career growth within the MSP organization