1

Msp Operations Jobs (NOW HIRING)

MD ยท On-site

... MSP\r\nAviation Command (MSPAC). The pilot acts as the Pilot-in-Command (PIC) and shall be\r ... This includes ground as well as flight operations. Responsible for ensuring all MSPAC\r\nand ...

Director of Service Delivery

Hauppauge, NY ยท On-site

$214K/yr

The ideal candidate brings operational discipline, technical depth, and the leadership to align people, process, and technology across a growing MSP environment. Responsibilities Leadership & Team ...

Be Seen First

Strong understanding of MSP operations, service delivery models, and client management * Proven experience managing technical teams in fast-paced, high-volume support environments * Strong customer ...

Director of Service Delivery

Hauppauge, NY ยท On-site

$214K/yr

The ideal candidate brings operational discipline, technical depth, and the leadership to align people, process, and technology across a growing MSP environment. Responsibilities Leadership & Team ...

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

MD

$38K - $49K/yr

... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... center operations;\r\n Interact\r\n with Department personnel, allied agencies and the general ...

MD

$45K - $58K/yr

... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... center operations;\r\n Interact\r\n with Department personnel, allied agencies and the general ...

MD

$39K - $51K/yr

... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... center operations;\r\n Interact\r\n with Department personnel, allied agencies and the general ...

$42K - $54K/yr

... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... center operations;\r\n Interact\r\n with Department personnel, allied agencies and the general ...

next page

Showing results 1-20

Msp Operations information

See salary details

$31.5K

$77.3K

$136.5K

How much do msp operations jobs pay per year?

As of Jul 21, 2026, the average yearly pay for msp operations in the United States is $77,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are the roles in MSP?

In MSP (Managed Service Provider) operations, common roles include Service Desk Technician, Network Engineer, Systems Administrator, Security Analyst, and Project Manager. These roles involve managing client IT infrastructure, providing technical support, implementing security measures, and coordinating service delivery, often requiring knowledge of tools like remote monitoring software and certifications such as CompTIA or Cisco.

What is an MSP job?

An MSP (Managed Service Provider) operations role involves managing and supporting IT services for clients, including network management, cybersecurity, and technical support. Employees in this role often work with tools like remote monitoring software and may require certifications such as CompTIA or Cisco. The job typically involves troubleshooting, maintaining systems, and ensuring service quality in a fast-paced environment.

What is MSP in US staffing?

An MSP (Managed Service Provider) in US staffing is a company that manages and oversees the recruitment, onboarding, and management of temporary and contract workers for client organizations. MSPs often use vendor management systems (VMS) to streamline staffing processes and ensure compliance, efficiency, and cost control in workforce management.

Which IT job is the highest paid?

In the IT field, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, leadership skills, and advanced technical knowledge, often supplemented by certifications like CISSP or PMP.
More about Msp Operations jobs
What cities are hiring for Msp Operations jobs? Cities with the most Msp Operations job openings:
What are the most commonly searched types of Msp Operations jobs? The most popular types of Msp Operations jobs are:
What states have the most Msp Operations jobs? States with the most job openings for Msp Operations jobs include:
Infographic showing various Msp Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 5% Part Time, 2% Temporary, and 30% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $77,254 per year, or $37.1 per hour.

Job description

Introduction

This is an INTERNAL RECRUITMENT restricted to current full-time, permanent and\r\ncontractual Maryland State Police Employees only and full-time employees working with the\r\nMaryland State Police by contract. It is important that all experience be fully documented.\r\nFailure to LIST ALL EXPERIENCE FULLY AND ACCURATELY may cause the candidate to be\r\nrejected.\r\n\r\n\r\n\r\nPLEASE\r\nFILL OUT THE APPLICATION COMPLETELY.\r\n\r\n The\r\n application is part of the examination process. Your answers will\r\n determine your eligibility to participate in the next phase of the\r\n selection process.\r\n Clearly\r\n describe your qualifications in detail. Credit cannot be given for\r\n education, training, experience, knowledge, skills, and abilities that you\r\n fail to indicate.\r\n Do not leave\r\n any answer spaces blank; if a question does not apply, write\r\n 'N/A'.\r\n Although\r\n you may attach a resume to further describe your qualification, it does\r\n not substitute for completing the application form. An incomplete\r\n application form may result in disqualification. Do NOT write 'see\r\n resume' in your work history or responses to supplemental questions.\r\n Failure\r\n to comply with these instructions may result in disqualification.\r\n Read the Job Announcement carefully for specific filing\r\n instructions, supplemental questions, and final filing dates.\r\n\r\n\r\n\r\n

GRADE

PILT 0002\r\n

LOCATION OF POSITION

MSP, Trooper 6, Easton Section\r\n9385 Jet Lane\r\nEaston, MD 21601\r\n

Main Purpose of Job

A MSP Pilot II is full performance level of civilian helicopter aircraft pilot work in the MSP\r\nAviation Command (MSPAC). The pilot acts as the Pilot-in-Command (PIC) and shall be\r\ndirectly responsible for and the final authority over the operation of the aircraft assigned to\r\nhim. This includes ground as well as flight operations. Responsible for ensuring all MSPAC\r\nand Federal Aviation Administration (FAA) Regulations concerning operation of Department\r\naircraft are strictly followed. Responsible for the aircraft being in a constant state of readiness and shall notify the appropriate supervisor of any discrepancy of a grounding nature.\r\nResponsible for all records concerning the aircraft and make recommendations on new\r\nequipment, procedures, innovations, etc., as appropriate, through channels to the Command's\r\nCommander. Review FAA Regulations and Air Traffic Control procedures for the area of\r\noperation. Works in conjunction with the Second in-Command Pilot (SIC), medical personnel\r\nand other passengers that form the crew. May act as an SIC pilot.\r\n

POSITION DUTIES

Provides guidance to the MSP Pilot I and any other pilot classification acting as second-in command (SIC) regarding aircraft operations, MSP and Aviation Command operational\r\nprocedures and Federal Aviation Administration (FAA) rules and regulations;\r\n\r\n\r\nBriefs crew member and passengers on aircraft protocol;\r\n\r\n\r\nFlies authorized Aviation Command Aircraft as PIC or SIC for aero-medical missions, search\r\nand rescue missions, homeland security, disaster assessments, prisoner extradition,\r\npersonnel transport and other law-enforcement related missions;\r\n\r\n\r\nConducts pre-flight and post-flight inspections in accordance with Aviation Command and FAA\r\nregulations and standards;\r\n\r\n\r\nPerforms maintenance functions to include cleaning aircraft interiors and exteriors, refueling\r\nand adding necessary fluids, and replacing light bulbs;\r\n\r\n\r\nPerforms routine maintenance of hangar and office facilities;\r\n\r\n\r\nOperates specialized flight-related equipment, such as tow motors;\r\n\r\n\r\nMakes go/no-go flight decisions concerning weather conditions, maintenance, and other flight\r\nsafety considerations;\r\n\r\n\r\nCompletes paperwork required by the Aviation Command and Maryland State Police such as\r\nflight operation logs, aircraft logs, and other documents;\r\n\r\n\r\nCompletes required training courses and exercises in compliance with FAA regulations; \r\n\r\n\r\nPerforms other related duties.\r\n\r\n

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. \r\nExperience: Two thousand helicopter or fixed wing flight hours as a FAA certificated pilot. \r\nNotes:\r\n1. Twelve hundred helicopter or fixed wing flight hours as a FAA certificated pilot and three years of experience piloting Aviation Command's aircraft may be substituted for the required experience. \r\n2. Fifteen hundred helicopter or fixed wing flight hours, three hundred of which consists of piloting Aviation Command's aircraft may be substituted for the required experience. \r\n3.Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Naval Aviation Pilot classifications or Rotary Wing Aviator, Pilot, or Pilots/Naval Flight Officers specialty codes in the Piloting field of work on a year-for-year basis for the required experience. \r\n

SELECTIVE QUALIFICATIONS

Must have two thousand (2,000) helicopter flight hours as an FAA certified pilot.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

PREFERRED QUALIFICATIONS:\r\n\r\n\r\n1. Turbine Experience\r\n2. Twin Turbine Experience\r\n\r\n

LIMITATIONS ON SELECTION

1. Employees in this classification must possess and maintain a FAA Commercial Helicopter\r\nor FAA Commercial Airplane multi-engine certification.\r\n\r\n\r\n2. Employees in this classification must possess and maintain FAA 2nd Class Physical\r\ncertification.\r\n\r\n\r\n3. Employees in this classification must possess and maintain an acceptable Instrument\r\nHelicopter or Instrument Airplane Rating as determined by FAA regulations and required by\r\nthe MSP Aviation Command.\r\n\r\n\r\n4. Employees in this classification may be assigned duties which require the operation of a\r\nmotor vehicle. Employees assigned such duties will be required to possess a motor vehicle\r\noperator's license valid in the State of Maryland.\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Employees in this classification must possess and maintain a FAA Commercial Helicopter or FAA Commercial Airplane multi-engine certification. \r\n2. Employees in this classification must possess and maintain FAA 2nd Class Physical certification. \r\n3. Employees in this classification must possess and maintain an acceptable Instrument Helicopter or Instrument Airplane Rating as determined by FAA regulations and required by the MSP Aviation Command. \r\n4. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. \r\n

SPECIAL REQUIREMENTS

1. Candidates for positions in this classification will be subject to an initial drug screening and a complete criminal background investigation, to include a polygraph examination, by the Maryland State Police before permanent appointment can be made. A criminal conviction record may be grounds for rejection of the applicant. \r\n2. Employees in this classification are subject to call-in on a 24 hour basis and must provide the employer with a phone number where they can be reached. \r\n3. Employees in this classification are subject to substance abuse testing, in accordance with Code of Maryland Regulation 17.04.09, Testing for Illegal Use of Drugs. \r\n4. Employees in this classification are subject to other FAA applicable drug testing\r\nrequirements.\r\n5. Employees in this classification are required to sign an Obligation Service Agreement as a\r\ncondition of employment.\r\n

SELECTION PROCESS

The selection process for this recruitment will involve a review of each application. Applicants\r\nwho meet the minimum qualifications will be placed on an eligible list in the BEST, BETTER\r\nor QUALIFIED category. The list will be used by the hiring manager to select the individual to\r\nfill the vacancy. The list will be valid for one year.\r\nApplicants who meet the minimum qualifications will be included for further evaluation. The\r\nevaluation will include rating your application based on education, training and experience as\r\nthey relate to the requirements of the position.\r\n

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to\r\nthe requirements of the position. You may be required to complete a qualifications\r\nsupplement, or the rating may be based on your application. Report all experience and\r\neducation that is related to this position. Applicants may be given a physical examination and\r\nwill be subject to an interview, background investigation, polygraph examination and\r\nsubstance abuse testing.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

NOTE:Currently, applicants are limited\r\nto uploading one file. As a result, it is strongly urged that those\r\napplying upload ALL required and additional documents (undergraduate and\r\ngraduate transcripts, resumes, etc.) as one file.\r\nIf you are unable to apply online, you\r\nmay submit an application via mail. The Maryland State Application Form\r\ncan be found online. \r\nCompleted applications, required\r\ndocumentation and any required addendums may be mailed to:\r\nMaryland State Police, Aviation Command\r\n3023 Strawberry Point Road\r\nMiddle River, MD 21230\r\nAttn: Christina Blake\r\n\r\nContact Information: christina.blake@maryland.gov or\r\n410-238-5843\r\n \r\nTTYUsers: call via Maryland Relay \r\nWe thank our Veterans for their service\r\nto our country, and encourage them to apply.\r\nAs an equal opportunity\r\nemployer, Maryland is committed to recruiting, retaining, and promoting\r\nemployees who are reflective of the State's diversity.\r\nBilingual applicants are\r\nencouraged to apply.\r\nIt is the policy of the Maryland State\r\nPolice to comply with all applicable federal and state laws prohibiting\r\nemployment discrimination and to provide equal employment opportunity to all\r\nemployees and applicants for employment without regard to age, ancestry, color,\r\ngender, identity and expression, genetic information, marital status, mental or\r\nphysical disability, national origin, race, religious affiliation, belief or\r\nopinion, sex, sexual orientation or any other protected status.\r\n

Employment Type: Full-Time