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Msp Operations Jobs in Wisconsin (NOW HIRING)

Heritage Senior Living

Leasing Consultant

Wauwatosa, WI · On-site

$16.25 - $19.25/hr

Accordingly, MSP shall strive to: * Respect the individual rights and dignity of employees * Recognize the worth and importance of every job required in the operation of the facility * Keep its staff ...

CFS

IT Manager

Madison, WI · Hybrid

$70K - $85K/yr

Evaluate where workload currently routed to the MSP can be brought in-house to improve responsiveness and reduce cost * Partner with finance and operations leadership on ongoing ERP, tenant portal ...

ATIA Ltd

HR Manager - Internship

Madison, WI · On-site

... operation for ATIA Consulting company are: 1. Design and implementation of information systems ... ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and ...

Manpower

TAPFIN - Resource Professional

Madison, WI · On-site

Making an Impact Manage the day-to-day CWS operations for their respective portion of program ... MSP and RP role to the client, hiring manager, and supplier o Be the expert in the room for ...

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Msp Operations information

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are the roles in MSP?

In MSP (Managed Service Provider) operations, common roles include Service Desk Technician, Network Engineer, Systems Administrator, Security Analyst, and Project Manager. These roles involve managing client IT infrastructure, providing technical support, implementing security measures, and coordinating service delivery, often requiring knowledge of tools like remote monitoring software and certifications such as CompTIA or Cisco.

What is an MSP job?

An MSP (Managed Service Provider) operations role involves managing and supporting IT services for clients, including network management, cybersecurity, and technical support. Employees in this role often work with tools like remote monitoring software and may require certifications such as CompTIA or Cisco. The job typically involves troubleshooting, maintaining systems, and ensuring service quality in a fast-paced environment.

What is MSP in US staffing?

An MSP (Managed Service Provider) in US staffing is a company that manages and oversees the recruitment, onboarding, and management of temporary and contract workers for client organizations. MSPs often use vendor management systems (VMS) to streamline staffing processes and ensure compliance, efficiency, and cost control in workforce management.

Which IT job is the highest paid?

In the IT field, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, leadership skills, and advanced technical knowledge, often supplemented by certifications like CISSP or PMP.
What are popular job titles related to Msp Operations jobs in Wisconsin? For Msp Operations jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Msp Operations jobs in Wisconsin look for? The top searched job categories for Msp Operations jobs in Wisconsin are:
What cities in Wisconsin are hiring for Msp Operations jobs? Cities in Wisconsin with the most Msp Operations job openings:
Msp Operations jobs near you

MSP Operations Technician II

Staffing Delivered

Milwaukee, WI • On-site

$28/hr

Other

Re-posted 11 days ago

Job description

We are seeking a skilled and proactive Operations Technician to provide advanced technical support and operational assistance. This role focuses on resolving Level 2 support issues, managing complex service requests, building and configuring systems, and supporting key IT products and projects.

This position is ideal for someone who combines hands-on technical expertise with strong organizational skills and a proactive, ownership-driven mindset.

Key Responsibilities

  • Resolve escalated Level 2 support tickets while meeting SLA expectations
  • Manage and fulfill complex technical service requests
  • Build, configure, and deploy systems (workstations, network equipment, cameras, servers, printers)
  • Perform on-site and remote service calls to diagnose and resolve issues
  • Oversee end-user onboarding and offboarding, ensuring smooth transitions
  • Maintain accurate inventory records, including audits and equipment tracking
  • Handle shipping and receiving of IT hardware and components
  • Take ownership of assigned products, including documentation, maintenance, and troubleshooting
  • Participate in custom and templated IT projects, executing assigned tasks
  • Join on-call rotation to support after-hours critical issues

Qualifications

  • Associate’s degree in IT, Computer Science, or related field (or equivalent experience)
  • 2+ years of experience in a technical support or IT operations role
  • Strong knowledge of:
  • Computer hardware & software
  • Networking fundamentals
  • System configuration and troubleshooting
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong problem-solving and critical thinking skills
  • Excellent communication and customer service abilities
  • Ability to lift and move IT equipment as needed
  • Valid driver’s license and willingness to travel to client sites

Preferred Qualifications

  • Experience in managed services (MSP environment)
  • Familiarity with ticketing systems and remote monitoring tools
  • Exposure to server builds, network infrastructure, or security systems

Benefits

  • Competitive hourly pay starting at $28/hour
  • Opportunities for advancement and skill development
  • Hands-on experience with diverse technologies and environments
  • Supportive, team-oriented work culture

Schedule

  • Full-time, Monday–Friday
  • Participation in on-call rotation required

Apply