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Autotask Psa Jobs (NOW HIRING)

TeamLogic IT, N. Milwaukee, WI

Dispatcher

Germantown, WI · On-site

$18.75 - $25.25/hr

Schedule and manage internal and field technical resources using Autotask PSA. * Balance workloads across the engineering team by optimizing schedules and adjusting assignments as needed. * Track ...

W3Global Inc.

Project Engineer

Los Angeles, CA · Hybrid

$40 - $50/hr

Experience with Datto RMM, Autotask PSA, BrightGauge, Hudu, and BCDR platforms * Experience with AVD, DaaS, Thin Clients, or Windows 365 * Experience supporting legal industry clients * Knowledge of ...

TeamLogic IT

Dispatcher

Germantown, WI · On-site

Schedule and manage internal and field technical resources using Autotask PSA. * Balance workloads across the engineering team by optimizing schedules and adjusting assignments as needed. * Track ...

MCG, Inc.

Bookkeeper/Office Administrator

Manhattan, NY · On-site

$55K - $60K/yr

Preferred • Experience in an MSP, IT services, or technology company environment. • Familiarity with Autotask PSA or similar ticketing/PSA platforms. • Experience with ConnectBooster, DocuWare ...

Edge Networks

Office Manager

Vancouver, WA · On-site

$55K - $65K/yr

Comfortable working in or learning PSA and accounting tools (e.g., ConnectWise Manage, Autotask PSA, QuickBooks Online). * Ability to manage multiple priorities in a fast-moving environment.

Ceeva

Customer Success Manager

Pittsburgh, PA · On-site

$80K - $90K/yr

Autotask PSA, HubSpot, Microsoft 365, Datto Commerce * Work closely with internal team members including Director of Technical Services, Director of Security Operations, Services Delivery Manager and ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

Enter all work performed into Autotask (PSA) ticketing system. * Ability to work in a team and communicate effectively. * Follow troubleshooting runbooks and escalate incidents or requests when ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

Enter all work performed into Autotask (PSA) ticketing system. * Ability to work in a team and communicate effectively. * Follow troubleshooting runbooks and escalate incidents or requests when ...

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Autotask Psa information

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$26K

$53.1K

$84K

How much do autotask psa jobs pay per year?

As of Sep 1, 2026, the average yearly pay for autotask psa in the United States is $53,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What is Autotask PSA?

Autotask PSA (Professional Services Automation) is a cloud-based software platform designed for IT service providers and managed service providers (MSPs) to streamline business operations. It offers tools for project management, service desk, time tracking, billing, resource management, and reporting. By centralizing these functions, Autotask PSA helps organizations improve efficiency, service delivery, and profitability. It also integrates with other essential tools like remote monitoring and management platforms, making it a comprehensive solution for IT businesses.

What are the key skills and qualifications needed to thrive as an Autotask PSA specialist?

To thrive as an Autotask PSA Specialist, you need expertise in IT service management, business process analysis, and experience with professional services automation platforms, often supported by relevant IT or business degrees. Familiarity with the Autotask PSA system, integrations with CRM or RMM tools, and certifications such as Autotask Certified Consultant are highly valuable. Strong analytical thinking, communication skills, and a customer-focused mindset help professionals excel in optimizing workflows and supporting end users. These skills and qualifications are crucial for driving efficiency, ensuring accurate service delivery, and maximizing the value of PSA solutions for organizations.

How does an Autotask PSA specialist collaborate with other departments within an organization?

An Autotask PSA Specialist often serves as a bridge between technical teams, project managers, and client-facing departments. They ensure that workflows, ticketing, and reporting processes are streamlined and understood by all stakeholders. Collaboration typically involves regular meetings to align on project statuses, resolving system-related issues, and providing training or support to team members using the platform. Strong communication and a proactive approach to cross-departmental feedback are key to success in this role.

What is the difference between Autotask Psa vs ServiceNow Developer?

AspectAutotask PsaServiceNow Developer
Primary RoleIT service management and PSA platform administrationDeveloping and customizing ServiceNow applications
Required SkillsITSM, PSA tools, ticketing, billingJavaScript, ServiceNow scripting, ITSM
Work EnvironmentManaged service providers, MSPsLarge enterprises, IT departments
CertificationsAutotask certifications, ITILServiceNow certifications, ITIL

Autotask Psa specialists focus on managing IT service delivery and PSA platform administration, while ServiceNow Developers primarily customize and develop applications within the ServiceNow platform. Both roles require ITSM knowledge and certifications like ITIL, but they serve different functions within IT service management environments.

More about Autotask Psa jobs

What cities are hiring for Autotask Psa jobs?

Cities with the most Autotask Psa job openings:

What states have the most Autotask Psa jobs?

States with the most job openings for Autotask Psa jobs include:

What job categories do people searching Autotask Psa jobs look for?

The top searched job categories for Autotask Psa jobs are:

Autotask Psa jobs near you
Infographic showing various Autotask Psa job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,087 per year, or $25.5 per hour.

Client Success Manager (MSP) - IT Services & Marketing (Remote)

Tolland, CT • On-site, Remote

Evernet
11 - 50 employees
Learn more about Evernetexternal

Part-time

Re-posted 23 days ago

Job description

Client Success Manager (MSP) - IT Services & Marketing (Remote)
Fully Remote | Part-Time | Opportunity to Grow into Full-Time
Build Relationships. Deliver Exceptional Service. Grow With Us.
Do you thrive on building lasting client relationships and becoming the trusted person clients rely on?
Do you enjoy working with business owners, solving problems, and ensuring every client receives an outstanding experience?
If you have experience working for an IT Managed Service Provider (MSP), this could be the perfect opportunity for you.
EVERNET Consulting is a growing IT Managed Services & Marketing firm looking for an experienced Client Success Manager to become the primary point of contact for our clients after onboarding. You'll work alongside our IT and Marketing teams to ensure every client receives exceptional service while helping strengthen long-term partnerships that drive our continued growth.
• Experience with Autotask PSA is highly preferred. Candidates with Autotask experience, MSP account management, client success, service coordination, or billing experience are especially encouraged to apply.
This is a 100% remote, part-time position with a clear path to becoming full-time as our company continues to grow.
If you enjoy talking with clients, coordinating with technical teams, keeping accounts organized, and making sure nothing falls through the cracks-you'll fit right in.
What You'll Do
As our Client Success Manager, you'll serve as the trusted advisor for your assigned clients, ensuring they receive exceptional service while coordinating closely with our IT and Marketing teams.
You'll build relationships, oversee account health, coordinate billing communications, conduct regular business reviews, identify growth opportunities, and help ensure our clients continue to view EVERNET as a trusted long-term partner.
Client Relationship Management
  • Serve as the primary point of contact for assigned client accounts
  • Build strong, long-term relationships through proactive communication
  • Conduct regular client check-ins, account reviews, and business reviews
  • Coordinate service requests with our IT and Marketing teams
  • Ensure projects and ongoing services stay on track
  • Identify opportunities to expand services and strengthen client partnerships
  • Resolve concerns quickly while delivering an outstanding client experience

Billing & Account Coordination
  • Answer client billing questions professionally and confidently
  • Follow up on invoices and outstanding balances
  • Coordinate billing adjustments with internal departments
  • Help clients navigate payment portals and billing processes
  • Review delivered services to help ensure accurate invoicing
  • Perform vendor reconciliations with exceptional attention to detail

Service Quality & Team Collaboration
  • Review ticket quality and documentation
  • Maintain detailed notes within Autotask PSA and other business systems
  • Collaborate with technicians, marketing specialists, and leadership
  • Help improve internal processes and client satisfaction
  • Represent EVERNET professionally in every interaction

What We're Looking For
Required
  • Outstanding communication and relationship-building skills
  • Professional and confident phone presence
  • Comfortable speaking with clients throughout the day
  • Exceptional organization and attention to detail
  • Ability to manage multiple client accounts and priorities
  • Strong problem-solving skills and follow-through
  • Self-motivated with the ability to work independently from home
  • Dedicated, distraction-free home office

Preferred
  • Experience working for an IT Managed Service Provider (MSP)
  • Client Success or Account Management experience
  • Marketing agency or digital marketing experience
  • Autotask PSA experience
  • QuickBooks experience
  • Experience with ticketing systems and PSA platforms
  • Microsoft 365 experience
  • Familiarity with managed IT services
  • Experience supporting law firms, healthcare organizations, accounting firms, financial institutions, or other professional service businesses

This Position Is Perfect For Someone Who...
  • Loves building long-term client relationships
  • Enjoys being the trusted "go-to" person clients ask for by name
  • Takes ownership and follows through
  • Likes staying organized and keeping moving parts on track
  • Wants to grow with a company instead of simply filling a role
  • Thrives in a fast-paced, collaborative environment where your work truly makes a difference

Success Looks Like
You'll be successful when you:
  • Build strong, lasting client relationships
  • Help retain and grow existing accounts
  • Keep communication proactive, clear, and professional
  • Ensure billing questions are resolved quickly
  • Maintain excellent documentation
  • Collaborate effectively with internal teams
  • Deliver a world-class client experience every day

About EVERNET Consulting
EVERNET Consulting is a growing IT Managed Services and Marketing firm serving businesses throughout the United States.
We partner with law firms, healthcare organizations, accounting firms, financial institutions, manufacturers, and other professional businesses by providing:
  • Managed IT Services
  • Cybersecurity
  • Cloud Solutions
  • Digital Marketing
  • Strategic Consulting

Our mission is simple:
Deliver exceptional service while becoming a trusted partner our clients can rely on.
Why You'll Love Working Here
  • 100% Remote
  • Flexible part-time schedule
  • Opportunity to transition into a full-time role
  • Competitive compensation based on experience
  • Work directly with leadership
  • Help shape processes in a growing company
  • Support clients across multiple industries
  • Collaborative, supportive team environment
  • Real opportunities for professional growth and advancement

Important
This is a client-facing position requiring frequent phone communication.
A significant portion of your day will include client check-ins, account reviews, billing conversations, service follow-ups, and coordinating with our internal teams.
If you enjoy building relationships over the phone, solving problems, and becoming a trusted resource for clients, you'll thrive in this role.
If you strongly prefer primarily email-based communication, this position may not be the best fit.
Ready to Grow With Us?
If you're looking for more than just another remote job-and want an opportunity to build your career with a growing IT Managed Services and Marketing firm-we'd love to hear from you.
Apply today and tell us why you'd be a great fit for EVERNET Consulting.
Build Relationships. Deliver Excellence. Grow Your Career.

Apply