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Autotask Psa Jobs (NOW HIRING)

TeamLogic IT

Tier 2 IT Technician

Salem, OR · On-site

$55K - $75K/yr

Manage and update tickets using Autotask PSA * Document technical procedures and resolutions accurately * Handle escalation of complex incidents and provide incident response * Manage IT identity and ...

TeamLogic IT

Dispatcher

Germantown, WI · On-site

$18.75 - $25.25/hr

Schedule and manage internal and field technical resources using Autotask PSA. * Balance workloads across the engineering team by optimizing schedules and adjusting assignments as needed. * Track ...

W3Global Inc.

Project Engineer

Los Angeles, CA · Hybrid

$40 - $50/hr

... RMM, Autotask PSA, BrightGauge, Hudu, and BCDR platforms • Experience with AVD, DaaS, Thin Clients, or Windows 365 • Experience supporting legal industry clients • Knowledge of security ...

Edge Networks, Inc.

Office Manager

Vancouver, WA · On-site

$55K - $65K/yr

Comfortable working in or learning PSA and accounting tools (e.g., ConnectWise Manage, Autotask PSA, QuickBooks Online). * Ability to manage multiple priorities in a fast-moving environment.

Edge Networks

Office Manager

Vancouver, WA · On-site

$55K - $65K/yr

Comfortable working in or learning PSA and accounting tools (e.g., ConnectWise Manage, Autotask PSA, QuickBooks Online). * Ability to manage multiple priorities in a fast-moving environment.

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Autotask Psa information

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$26K

$53.1K

$84K

How much do autotask psa jobs pay per year?

As of Jul 1, 2026, the average yearly pay for autotask psa in the United States is $53,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,000.00 per year, depending on experience, location, and employer.

Who owns Autotask?

Autotask is owned by Datto, Inc., a provider of business continuity and disaster recovery solutions. Datto acquired Autotask in 2017, integrating it into its suite of managed IT services and PSA (Professional Services Automation) tools used by IT service providers.

What is a PSA like Autotask?

A PSA (Professional Services Automation) like Autotask is a software platform used by IT service providers to manage projects, tickets, billing, and customer relationships. It helps streamline operations, improve efficiency, and often integrates with remote monitoring tools. Working with such platforms typically requires technical knowledge and familiarity with IT service management processes.

What is Autotask PSA?

Autotask PSA (Professional Services Automation) is a cloud-based software platform designed for IT service providers and managed service providers (MSPs) to streamline business operations. It offers tools for project management, service desk, time tracking, billing, resource management, and reporting. By centralizing these functions, Autotask PSA helps organizations improve efficiency, service delivery, and profitability. It also integrates with other essential tools like remote monitoring and management platforms, making it a comprehensive solution for IT businesses.

What does PSA mean in Autotask?

In the context of an Autotask PSA (Professional Services Automation) role, PSA stands for Professional Services Automation, which refers to software tools used to manage service delivery, project management, and billing. Autotask PSA helps IT service providers streamline operations, track tickets, and improve efficiency. Understanding the platform's features is essential for success in such roles.

What jobs are now automated?

Autotask PSA is a professional services automation tool used in IT and managed services. Jobs involving routine tasks such as ticket management, basic customer support, and data entry are increasingly automated using such software. Automation helps improve efficiency but still requires human oversight for complex problem-solving and strategic planning.

What are the key skills and qualifications needed to thrive as an Autotask PSA Specialist, and why are they important?

To thrive as an Autotask PSA Specialist, you need expertise in IT service management, business process analysis, and experience with professional services automation platforms, often supported by relevant IT or business degrees. Familiarity with the Autotask PSA system, integrations with CRM or RMM tools, and certifications such as Autotask Certified Consultant are highly valuable. Strong analytical thinking, communication skills, and a customer-focused mindset help professionals excel in optimizing workflows and supporting end users. These skills and qualifications are crucial for driving efficiency, ensuring accurate service delivery, and maximizing the value of PSA solutions for organizations.

How does an Autotask PSA Specialist collaborate with other departments within an organization?

An Autotask PSA Specialist often serves as a bridge between technical teams, project managers, and client-facing departments. They ensure that workflows, ticketing, and reporting processes are streamlined and understood by all stakeholders. Collaboration typically involves regular meetings to align on project statuses, resolving system-related issues, and providing training or support to team members using the platform. Strong communication and a proactive approach to cross-departmental feedback are key to success in this role.

What is the difference between Autotask Psa vs ServiceNow Developer?

AspectAutotask PsaServiceNow Developer
Primary RoleIT service management and PSA platform administrationDeveloping and customizing ServiceNow applications
Required SkillsITSM, PSA tools, ticketing, billingJavaScript, ServiceNow scripting, ITSM
Work EnvironmentManaged service providers, MSPsLarge enterprises, IT departments
CertificationsAutotask certifications, ITILServiceNow certifications, ITIL

Autotask Psa specialists focus on managing IT service delivery and PSA platform administration, while ServiceNow Developers primarily customize and develop applications within the ServiceNow platform. Both roles require ITSM knowledge and certifications like ITIL, but they serve different functions within IT service management environments.

More about Autotask Psa jobs
What cities are hiring for Autotask Psa jobs? Cities with the most Autotask Psa job openings:
What states have the most Autotask Psa jobs? States with the most job openings for Autotask Psa jobs include:
What job categories do people searching Autotask Psa jobs look for? The top searched job categories for Autotask Psa jobs are:
Autotask Psa jobs near you
Infographic showing various Autotask Psa job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $53,087 per year, or $25.5 per hour.
Tier 2 IT Technician

Tier 2 IT Technician

TeamLogic IT

Salem, OR • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

The Tier 2 IT Technician plays a crucial role within a medium-sized technical team, providing advanced support and maintenance for IT systems in an office environment. Reporting directly to the Chief Operating Officer, this position requires regular interaction with users to resolve technical issues promptly while maintaining high customer service standards. The role involves hands-on hardware maintenance, network troubleshooting, and identity management using tools such as Autotask PSA, with on-call duties to ensure continuous support. This position offers clear growth opportunities toward becoming a Tier 3 Technician.

Responsibilities

  • Provide user support and issue resolution across hardware and software systems
  • Maintain and troubleshoot network and system infrastructure
  • Monitor IT systems for performance and security issues
  • Manage and update tickets using Autotask PSA
  • Document technical procedures and resolutions accurately
  • Handle escalation of complex incidents and provide incident response
  • Manage IT identity and access using Active Directory, Entra IT, and Intune
  • Consult with clients to understand and address their technical needs
  • Participate in regular on-call and after-hours support rotations

Required Qualifications

  • Minimum 2 years’ experience in IT support roles
  • Proficient with Windows operating systems and networking fundamentals
  • Strong knowledge of Active Directory and remote desktop support
  • Demonstrated troubleshooting and problem-solving skills
  • Effective communication and customer service abilities
  • Solid time management and organizational skills
  • Experience working with Azure, Entra IT, and Intune platforms

Company Description

Company Overview:
TeamLogic IT provides a full range of technical services to small and medium sized growing businesses. Our team members are completely focused on guiding clients to the right technical solutions, providing proactive maintenance and ensuring timely/complete repairs when needed. We serve businesses in many vertical markets: Medical, Financial, Schools, Retail, Legal, Manufacturing, Marketing and more.
All our team members must possess:
 A strong personal presence and sincere interest in helping our clients
 Excellent leadership, communication and interpersonal skills
 Strong analytical and problem-solving skills
 Industry Standard Certifications such as: Microsoft, Cisco, and CompTIA
 Relevant job experience
 Valid driver’s license and acceptable driving record
 US Citizenship that can pass extensive background and fingerprint checks