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Autotask Psa Jobs (NOW HIRING)

Helpdesk Support Level II

Brentwood, TN ยท On-site

$23 - $33/hr

Kaseya RMM and Autotask PSA Experience a plus * Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic ...

Experience with PSA platforms like ConnectWise or Autotask is a strong advantage. * Strong technical and business acumen with the ability to bridge the gap between customer needs and product ...

Create, manage, and track sales opportunities, tasks, and follow-ups within Autotask PSA to ensure nothing falls through the cracks. * Respond to and resolve client service concerns, billing ...

Client Success Specialist

Blue Ash, OH ยท On-site

$42K - $52K/yr

Create, manage, and track sales opportunities, tasks, and follow-ups within Autotask PSA to ensure nothing falls through the cracks. * Respond to and resolve client service concerns, billing ...

Helpdesk Support Level II+

Oak Park, IL ยท On-site

$19.75 - $26.50/hr

Kaseya RMM and Autotask PSA Experience a plus * Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic ...

MSP Level 2 Technician

Oakland, CA ยท On-site

$50K - $80K/yr

Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA. * Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs, VLANs, and ...

Create, manage, and track sales opportunities, tasks, and follow-ups within Autotask PSA to ensure nothing falls through the cracks. * Respond to and resolve client service concerns, billing ...

Helpdesk Support Level II

Brentwood, TN ยท On-site

$19 - $25.50/hr

Kaseya RMM and Autotask PSA Experience a plus * Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic ...

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Knowledge and experience with VMware vSphere, Microsoft Hyper-V, Exchange, Firewalls, ITGlue, AutoTask PSA, and Datto RMM preferred * Proven ability to troubleshoot complex issues and provide clear ...

Customer Service Representative (CSR)

Ebensburg, PA ยท On-site

$13 - $17.75/hr

Candidates with Kaseya's knowledge and familiarity with PSA (Professional Services Automation) tools such as ConnectWise or Autotask are strongly preferred. Primary Responsibilities: * Client Billing ...

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... Utilize Autotask PSA to track and manage service delivery. Benefits include health insurance, 401K plan with employer contributions, 12 days per year of PTO + holidays, training and paid for ...

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... Utilize Autotask PSA to track and manage service delivery. Benefits include health insurance, 401K plan with employer contributions, 12 days per year of PTO + holidays, training and paid for ...

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Autotask Psa information

See salary details

$26K

$53.1K

$84K

How much do autotask psa jobs pay per year?

As of Jul 1, 2026, the average yearly pay for autotask psa in the United States is $53,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,000.00 per year, depending on experience, location, and employer.

Who owns Autotask?

Autotask is owned by Datto, Inc., a provider of business continuity and disaster recovery solutions. Datto acquired Autotask in 2017, integrating it into its suite of managed IT services and PSA (Professional Services Automation) tools used by IT service providers.

What is a PSA like Autotask?

A PSA (Professional Services Automation) like Autotask is a software platform used by IT service providers to manage projects, tickets, billing, and customer relationships. It helps streamline operations, improve efficiency, and often integrates with remote monitoring tools. Working with such platforms typically requires technical knowledge and familiarity with IT service management processes.

What is Autotask PSA?

Autotask PSA (Professional Services Automation) is a cloud-based software platform designed for IT service providers and managed service providers (MSPs) to streamline business operations. It offers tools for project management, service desk, time tracking, billing, resource management, and reporting. By centralizing these functions, Autotask PSA helps organizations improve efficiency, service delivery, and profitability. It also integrates with other essential tools like remote monitoring and management platforms, making it a comprehensive solution for IT businesses.

What does PSA mean in Autotask?

In the context of an Autotask PSA (Professional Services Automation) role, PSA stands for Professional Services Automation, which refers to software tools used to manage service delivery, project management, and billing. Autotask PSA helps IT service providers streamline operations, track tickets, and improve efficiency. Understanding the platform's features is essential for success in such roles.

What jobs are now automated?

Autotask PSA is a professional services automation tool used in IT and managed services. Jobs involving routine tasks such as ticket management, basic customer support, and data entry are increasingly automated using such software. Automation helps improve efficiency but still requires human oversight for complex problem-solving and strategic planning.

What are the key skills and qualifications needed to thrive as an Autotask PSA Specialist, and why are they important?

To thrive as an Autotask PSA Specialist, you need expertise in IT service management, business process analysis, and experience with professional services automation platforms, often supported by relevant IT or business degrees. Familiarity with the Autotask PSA system, integrations with CRM or RMM tools, and certifications such as Autotask Certified Consultant are highly valuable. Strong analytical thinking, communication skills, and a customer-focused mindset help professionals excel in optimizing workflows and supporting end users. These skills and qualifications are crucial for driving efficiency, ensuring accurate service delivery, and maximizing the value of PSA solutions for organizations.

How does an Autotask PSA Specialist collaborate with other departments within an organization?

An Autotask PSA Specialist often serves as a bridge between technical teams, project managers, and client-facing departments. They ensure that workflows, ticketing, and reporting processes are streamlined and understood by all stakeholders. Collaboration typically involves regular meetings to align on project statuses, resolving system-related issues, and providing training or support to team members using the platform. Strong communication and a proactive approach to cross-departmental feedback are key to success in this role.

What is the difference between Autotask Psa vs ServiceNow Developer?

AspectAutotask PsaServiceNow Developer
Primary RoleIT service management and PSA platform administrationDeveloping and customizing ServiceNow applications
Required SkillsITSM, PSA tools, ticketing, billingJavaScript, ServiceNow scripting, ITSM
Work EnvironmentManaged service providers, MSPsLarge enterprises, IT departments
CertificationsAutotask certifications, ITILServiceNow certifications, ITIL

Autotask Psa specialists focus on managing IT service delivery and PSA platform administration, while ServiceNow Developers primarily customize and develop applications within the ServiceNow platform. Both roles require ITSM knowledge and certifications like ITIL, but they serve different functions within IT service management environments.

More about Autotask Psa jobs
What cities are hiring for Autotask Psa jobs? Cities with the most Autotask Psa job openings:
What states have the most Autotask Psa jobs? States with the most job openings for Autotask Psa jobs include:
What job categories do people searching Autotask Psa jobs look for? The top searched job categories for Autotask Psa jobs are:
Infographic showing various Autotask Psa job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $53,087 per year, or $25.5 per hour.

IT Technician (dental experience)

DataSHUR Corp

Englewood, CO โ€ข On-site

Full-time

Posted 5 days ago


Job description

Salary: $25-30

Location: Hybrid Remote with On-Site Visits (1x/week + ad-hoc as needed)
Employment Type: Full-Time

About the Role

Were looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment.

Key Responsibilities

  • Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS.
  • Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices).
  • Deliver and set up computers at client locations as needed.
  • Manage and track service tickets through Autotask (or similar PSA tools).
  • Troubleshoot network issues, software installations, and integrations between dental systems.
  • Maintain clear documentation and client records.
  • Ensure HIPAA-compliant data handling and maintain cybersecurity best practices.

Requirements

  • 2+ years of IT support experience, ideally within a dental or healthcare setting.
  • Strong hands-on experience with Dentrix and DEXIS is required.
  • Familiarity with Autotask or similar PSA platforms is highly preferred.
  • Solid understanding of Windows environments, networking, and remote desktop support.