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Autotask Psa Jobs (NOW HIRING)

Ceeva

Customer Success Manager

Pittsburgh, PA · On-site

$80K - $90K/yr

Autotask PSA, HubSpot, Microsoft 365, Datto Commerce * Work closely with internal team members including Director of Technical Services, Director of Security Operations, Services Delivery Manager and ...

GDR

Support Services Deskside Technician

La Jolla, CA · On-site

$25 - $30/hr

Enter all work performed into Autotask (PSA) ticketing system. * Ability to work in a team and communicate effectively. * Follow troubleshooting runbooks and escalate incidents or requests when ...

CEEVA

Customer Success Manager

Pittsburgh, PA · On-site

$70K - $85K/yr

Autotask PSA, HubSpot, Microsoft 365, Datto Commerce Work closely with internal team members including Director of Technical Services, Director of Security Operations, Services Delivery Manager and ...

GDR

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

Enter all work performed into Autotask (PSA) ticketing system. * Ability to work in a team and communicate effectively. * Follow troubleshooting runbooks and escalate incidents or requests when ...

Ceeva

Customer Success Manager

Pittsburgh, PA · On-site

Autotask PSA, HubSpot, Microsoft 365, Datto Commerce * Work closely with internal team members including Director of Technical Services, Director of Security Operations, Services Delivery Manager and ...

K2 Staffing, LLC

Helpdesk Support Level II

Brentwood, TN · On-site

$23 - $33/hr

Kaseya RMM and Autotask PSA Experience a plus * Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic ...

DataSHUR Corp

IT Technician

Centennial, CO · On-site

Manage and track service tickets through Autotask (or similar PSA tools). * Troubleshoot network issues, software installations, and integrations between dental systems. * Maintain clear ...

EAJ Services, LLC

Account Manager

Centerville, OH · On-site

Experience using CRM and/or PSA platforms such as Autotask PSA, HubSpot, Salesforce, ConnectWise, or similar systems. Minimum Requirements & Qualifications * Basic understanding of IT services- ...

K2 Staffing

Helpdesk Support Level II

Brentwood, TN

$19 - $25.50/hr

Kaseya RMM and Autotask PSA Experience a plus * Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic ...

IOTAP Inc. US Positions

Sales Engineer

Reston, VA · On-site

Experience with PSA platforms like ConnectWise or Autotask is a strong advantage. * Strong technical and business acumen with the ability to bridge the gap between customer needs and product ...

PCH Technologies

Be Seen First

Service Desk Tier 1 Technician

Pennsauken, NJ · On-site

$24 - $28/hr

Experience with Autotask PSA for ticketing and time entry (or similar PSA such as ConnectWise Manage or HaloPSA) * Experience with DattoRMM for remote monitoring and endpoint management (or similar ...

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Autotask Psa information

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$26K

$53.1K

$84K

How much do autotask psa jobs pay per year?

As of Sep 1, 2026, the average yearly pay for autotask psa in the United States is $53,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What is Autotask PSA?

Autotask PSA (Professional Services Automation) is a cloud-based software platform designed for IT service providers and managed service providers (MSPs) to streamline business operations. It offers tools for project management, service desk, time tracking, billing, resource management, and reporting. By centralizing these functions, Autotask PSA helps organizations improve efficiency, service delivery, and profitability. It also integrates with other essential tools like remote monitoring and management platforms, making it a comprehensive solution for IT businesses.

What are the key skills and qualifications needed to thrive as an Autotask PSA specialist?

To thrive as an Autotask PSA Specialist, you need expertise in IT service management, business process analysis, and experience with professional services automation platforms, often supported by relevant IT or business degrees. Familiarity with the Autotask PSA system, integrations with CRM or RMM tools, and certifications such as Autotask Certified Consultant are highly valuable. Strong analytical thinking, communication skills, and a customer-focused mindset help professionals excel in optimizing workflows and supporting end users. These skills and qualifications are crucial for driving efficiency, ensuring accurate service delivery, and maximizing the value of PSA solutions for organizations.

How does an Autotask PSA specialist collaborate with other departments within an organization?

An Autotask PSA Specialist often serves as a bridge between technical teams, project managers, and client-facing departments. They ensure that workflows, ticketing, and reporting processes are streamlined and understood by all stakeholders. Collaboration typically involves regular meetings to align on project statuses, resolving system-related issues, and providing training or support to team members using the platform. Strong communication and a proactive approach to cross-departmental feedback are key to success in this role.

What is the difference between Autotask Psa vs ServiceNow Developer?

AspectAutotask PsaServiceNow Developer
Primary RoleIT service management and PSA platform administrationDeveloping and customizing ServiceNow applications
Required SkillsITSM, PSA tools, ticketing, billingJavaScript, ServiceNow scripting, ITSM
Work EnvironmentManaged service providers, MSPsLarge enterprises, IT departments
CertificationsAutotask certifications, ITILServiceNow certifications, ITIL

Autotask Psa specialists focus on managing IT service delivery and PSA platform administration, while ServiceNow Developers primarily customize and develop applications within the ServiceNow platform. Both roles require ITSM knowledge and certifications like ITIL, but they serve different functions within IT service management environments.

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Cities with the most Autotask Psa job openings:

What states have the most Autotask Psa jobs?

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The top searched job categories for Autotask Psa jobs are:

Autotask Psa jobs near you
Infographic showing various Autotask Psa job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,087 per year, or $25.5 per hour.

Customer Success Manager

Ceeva

Pittsburgh, PA • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Ceeva Customer Success Manager
Job Summary
The Customer Success Manager (CSM) role is pivotal as a primary contact and trusted advisor to partner with prospects and clients to identify innovative solutions to meet business objectives and goals. The CSM acts as an advocate for their business objectives and IT challenges so they can achieve their desired goals. The CSM ensures clients receive personal attention, support, and are provided with positive client experiences. The CSM ensures that client projects are being planned, managed, and executed correctly and effectively.

Primary Duties/Responsibilities 
  • Serve as the lead point of contact and client advocate for assigned client accounts 
  • Develop trusted advisor relationships with key accounts and account stakeholders
  • Develop understanding of client business objectives, IT priorities, and initiatives 
  • Work with clients to strategically plan and budget for technology, cybersecurity and tech-adjacent initiatives
  • Schedule and meet regularly with assigned clients and their assigned technical engineers
  • Maintain client contracts in coordination with supervisor
  • Collaborate on, construct, review, and present statements of work (SOW), project SOW, and product/service proposals 
  • Provide internal feedback on how to better service our clients 
  • Coordinate with team resources to provide a positive client experience through successful project implementation and active communication
  • Ensure timely and successful delivery of our solutions according to customer needs and objectives 
  • Develop new business with existing clients and identify areas of improvement 
  • Proactively manage day-to-day client needs, reporting progress to managers, and identifying new business opportunities across the client’s full range of operations 
  • Assist with challenging client requests or issues and escalations as needed 
  • Effectively advise and convey technical ideas, issues, and solutions to a technical and non-technical audience
  • Travel to local client sites for client meetings
  • Utilize primary systems: Autotask PSA, HubSpot, Microsoft 365, Datto Commerce
  • Work closely with internal team members including Director of Technical Services, Director of Security Operations, Services Delivery Manager and other staff
 Position Requirements 
  • Minimum 2-year Degree in Information Technology, Business, or applicable major(s) 
  • Minimum 3-5 years’ experience in a position with similar responsibilities of those required for this position 
  • Client-focused with excellent communication skills – verbal and written
  • Excellent time management
  • Experience with customer services management, information technology project coordination, multi-tenancy or customer environments
  • Experience preferred with Microsoft 365 Suite, CRM systems, cloud and SaaS services
  • Ability to work in a fast-paced deadline-oriented environment 
  • A registered vehicle and a valid Driver's License  
What we offer
  • $80,000 - $90,000 annual salary
  • Medical, dental & vision insurances
  • 401(k) & Profit-Sharing Plan
  • Flexible remote workday – 1 day a week as agreed upon
  • FSA/Section 125 Plan