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Autotask Psa Jobs (NOW HIRING)

Senior IT Technician MSP

Robbinsville, NJ ยท On-site

$65K - $75K/yr

NinjaOne RMM and Autotask PSA Experience a plus * Valid Driver's License and ability to drive to customer locations when required. * CompTIA A+ and/or CompTIA Network+ preferred Compensation: $65,000 ...

Level II Technician

Sarasota, FL ยท On-site

$45K - $65K/yr

Active Directory knowledge, Kaseya RMM and Autotask PSA experience is a plus * CompTIA A+ and/or CompTIA Network+ preferred * Some knowledge and understating of networking devices and appliances.

Log and track all prospecting activities in GlassHive and Autotask (PSA) * Qualify inbound and outbound leads and schedule appointments for the CEO Sales Administration * Maintain and update CRM ...

New

Sales & Marketing Coordinator

Detroit, MI ยท On-site

$45K - $55K/yr

Log and track all prospecting activities in GlassHive and Autotask (PSA) * Qualify inbound and outbound leads and schedule appointments for the CEO Sales Administration * Maintain and update CRM ...

New

Sales & Marketing Coordinator

Detroit, MI ยท On-site

$45K - $55K/yr

Log and track all prospecting activities in GlassHive and Autotask (PSA) * Qualify inbound and outbound leads and schedule appointments for the CEO Sales Administration * Maintain and update CRM ...

New

Apply Early

Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. * Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS ...

Automate internal process by using adopted technologies (Autotask PSA, Ninja One RMM, ...) * Ensuring company safety and security standards are met. IT Technician III Requirements: * Previous MSP ...

Level I Technician

Menlo Park, CA ยท On-site

$20 - $24/hr

Kaseya RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. Compensation: $20.00 - $24.00 per hour Our growth isn't measured in ...

Level I Technician

Pingree Grove, IL ยท On-site

$35K - $41K/yr

NinjaOne RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. Compensation: $35,000.00 - $41,000.00 per year Our growth isn't ...

Level II Technician

Campbell, CA ยท On-site

$45/hr

Kaseya RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. * CompTIA A+ and/or CompTIA Network+ preferred Compensation: $45.00 per ...

Level II Technician

Pingree Grove, IL ยท On-site

$41K - $50K/yr

NinjaOne RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. * CompTIA A+ and/or CompTIA Network+ preferred Flexible work from home ...

Kaseya RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. Our growth isn't measured in numbers, it's an investment in aligning ...

Level I Technician

Melbourne, FL ยท On-site

$15 - $20/hr

Kaseya RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. Compensation: $15.00 - $20.00 per hour Our growth isn't measured in ...

Level I Technician

Denver, CO ยท On-site

$39K - $45K/yr

NinjaOne RMM and Autotask PSA Experience preferred * Valid driver's license and ability to drive to customer locations when required Flexible work from home options available. Compensation: $39,000 ...

Level II Technician

Staten Island, NY ยท On-site

$60K - $90K/yr

NinjaOne RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. * CompTIA A+ and/or CompTIA Network+ preferred (proof of up to date ...

Level II Technician

Fort Mill, SC ยท On-site

$50K - $60K/yr

NinjaOne RMM and Autotask PSA Experience a plus Responsibilities: * Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and ...

Level I Technician

San Francisco, CA ยท On-site

$25 - $50/hr

Kaseya RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. Compensation: $25.00 - $50.00 per hour Our growth isn't measured in ...

Level I Technician

Greenwood, IN ยท On-site

$15 - $25/hr

Kaseya RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. Compensation: $15.00 - $25.00 per hour Our growth isn't measured in ...

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Autotask Psa information

See salary details

$26K

$53.1K

$84K

How much do autotask psa jobs pay per year?

As of Jul 1, 2026, the average yearly pay for autotask psa in the United States is $53,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,000.00 per year, depending on experience, location, and employer.

Who owns Autotask?

Autotask is owned by Datto, Inc., a provider of business continuity and disaster recovery solutions. Datto acquired Autotask in 2017, integrating it into its suite of managed IT services and PSA (Professional Services Automation) tools used by IT service providers.

What is a PSA like Autotask?

A PSA (Professional Services Automation) like Autotask is a software platform used by IT service providers to manage projects, tickets, billing, and customer relationships. It helps streamline operations, improve efficiency, and often integrates with remote monitoring tools. Working with such platforms typically requires technical knowledge and familiarity with IT service management processes.

What is Autotask PSA?

Autotask PSA (Professional Services Automation) is a cloud-based software platform designed for IT service providers and managed service providers (MSPs) to streamline business operations. It offers tools for project management, service desk, time tracking, billing, resource management, and reporting. By centralizing these functions, Autotask PSA helps organizations improve efficiency, service delivery, and profitability. It also integrates with other essential tools like remote monitoring and management platforms, making it a comprehensive solution for IT businesses.

What does PSA mean in Autotask?

In the context of an Autotask PSA (Professional Services Automation) role, PSA stands for Professional Services Automation, which refers to software tools used to manage service delivery, project management, and billing. Autotask PSA helps IT service providers streamline operations, track tickets, and improve efficiency. Understanding the platform's features is essential for success in such roles.

What jobs are now automated?

Autotask PSA is a professional services automation tool used in IT and managed services. Jobs involving routine tasks such as ticket management, basic customer support, and data entry are increasingly automated using such software. Automation helps improve efficiency but still requires human oversight for complex problem-solving and strategic planning.

What are the key skills and qualifications needed to thrive as an Autotask PSA Specialist, and why are they important?

To thrive as an Autotask PSA Specialist, you need expertise in IT service management, business process analysis, and experience with professional services automation platforms, often supported by relevant IT or business degrees. Familiarity with the Autotask PSA system, integrations with CRM or RMM tools, and certifications such as Autotask Certified Consultant are highly valuable. Strong analytical thinking, communication skills, and a customer-focused mindset help professionals excel in optimizing workflows and supporting end users. These skills and qualifications are crucial for driving efficiency, ensuring accurate service delivery, and maximizing the value of PSA solutions for organizations.

How does an Autotask PSA Specialist collaborate with other departments within an organization?

An Autotask PSA Specialist often serves as a bridge between technical teams, project managers, and client-facing departments. They ensure that workflows, ticketing, and reporting processes are streamlined and understood by all stakeholders. Collaboration typically involves regular meetings to align on project statuses, resolving system-related issues, and providing training or support to team members using the platform. Strong communication and a proactive approach to cross-departmental feedback are key to success in this role.

What is the difference between Autotask Psa vs ServiceNow Developer?

AspectAutotask PsaServiceNow Developer
Primary RoleIT service management and PSA platform administrationDeveloping and customizing ServiceNow applications
Required SkillsITSM, PSA tools, ticketing, billingJavaScript, ServiceNow scripting, ITSM
Work EnvironmentManaged service providers, MSPsLarge enterprises, IT departments
CertificationsAutotask certifications, ITILServiceNow certifications, ITIL

Autotask Psa specialists focus on managing IT service delivery and PSA platform administration, while ServiceNow Developers primarily customize and develop applications within the ServiceNow platform. Both roles require ITSM knowledge and certifications like ITIL, but they serve different functions within IT service management environments.

More about Autotask Psa jobs
What cities are hiring for Autotask Psa jobs? Cities with the most Autotask Psa job openings:
What states have the most Autotask Psa jobs? States with the most job openings for Autotask Psa jobs include:
What job categories do people searching Autotask Psa jobs look for? The top searched job categories for Autotask Psa jobs are:
Infographic showing various Autotask Psa job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $53,087 per year, or $25.5 per hour.
Senior IT Technician MSP

Senior IT Technician MSP

TeamLogic IT

Robbinsville, NJ โ€ข On-site

$65K - $75K/yr

Full-time

Posted 26 days ago


Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • People First Culture

Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Position Overview
Seeking a Level II-III MSP Support Technician to provide exceptional IT support for our clients. You'll need 5+ years of help desk experience, strong technical skills, and the ability to engage effectively with clients. This role involves proactive monitoring, troubleshooting, implementing new solutions, and on-call duties for urgent client needs.
Key Responsibilities:
  • Provide advanced technical support and troubleshooting
  • Monitor and maintain clients' IT infrastructure.
  • Collaborate on implementing new IT solutions.
  • Document support activities and communicate effectively with clients.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Valid Driver's License and ability to drive to customer locations when required.

IT Technician II Requirements:
  • College diploma or university degree in the field of Computer Science and/or 3 years equivalent work experience.
  • Office 365 administration experience.
  • Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
  • Active Directory knowledge is a plus.
  • Some knowledge and understanding of networking devices and appliances.
  • NinjaOne RMM and Autotask PSA Experience a plus
  • Valid Driver's License and ability to drive to customer locations when required.
  • CompTIA A+ and/or CompTIA Network+ preferred

Compensation: $65,000.00 - $75,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.