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Autotask Psa Jobs in New York (NOW HIRING)

TeamLogic IT

Level II Technician

Staten Island, NY · On-site

$60K - $90K/yr

NinjaOne RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. * CompTIA A+ and/or CompTIA Network+ preferred (proof of up to date ...

TeamLogic IT

Level I Technician

Harrison, NY · On-site

Kaseya RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. Our growth isn't measured in numbers, it's an investment in aligning ...

TeamLogic IT

Level II Technician

Yonkers, NY · On-site

$65K/yr

NinjaOne RMM and Autotask PSA Experience a plus * Valid Driver License and ability to drive to customer locations when required. * CompTIA A+ and/or CompTIA Network+ preferred Flexible work from home ...

Tabush Group

DesktopSupport Engineer

Manhattan, NY · On-site

Experience with PSA/RMM platforms (Autotask,DattoRMM,ITGlue,etc.) * Excellent English communication skills written and spoken We strongly encourage applicants to includea short introductionvideo, as ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) * Excellent English communication skills - written and spoken We strongly encourage applicants to include a short introduction ...

Tabush Group

Desktop Support Engineer

Manhattan, NY · On-site

Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) * Excellent English communication skills -- written and spoken We strongly encourage applicants to include a short introduction ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$50K - $75K/yr

Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) * Excellent English communication skills - written and spoken We strongly encourage applicants to include a short introduction ...

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Autotask Psa information

What are the key skills and qualifications needed to thrive as an Autotask PSA Specialist, and why are they important?

To thrive as an Autotask PSA Specialist, you need expertise in IT service management, business process analysis, and experience with professional services automation platforms, often supported by relevant IT or business degrees. Familiarity with the Autotask PSA system, integrations with CRM or RMM tools, and certifications such as Autotask Certified Consultant are highly valuable. Strong analytical thinking, communication skills, and a customer-focused mindset help professionals excel in optimizing workflows and supporting end users. These skills and qualifications are crucial for driving efficiency, ensuring accurate service delivery, and maximizing the value of PSA solutions for organizations.

How does an Autotask PSA Specialist collaborate with other departments within an organization?

An Autotask PSA Specialist often serves as a bridge between technical teams, project managers, and client-facing departments. They ensure that workflows, ticketing, and reporting processes are streamlined and understood by all stakeholders. Collaboration typically involves regular meetings to align on project statuses, resolving system-related issues, and providing training or support to team members using the platform. Strong communication and a proactive approach to cross-departmental feedback are key to success in this role.

What is Autotask PSA?

Autotask PSA (Professional Services Automation) is a cloud-based software platform designed for IT service providers and managed service providers (MSPs) to streamline business operations. It offers tools for project management, service desk, time tracking, billing, resource management, and reporting. By centralizing these functions, Autotask PSA helps organizations improve efficiency, service delivery, and profitability. It also integrates with other essential tools like remote monitoring and management platforms, making it a comprehensive solution for IT businesses.

What is the difference between Autotask Psa vs ServiceNow Developer?

AspectAutotask PsaServiceNow Developer
Primary RoleIT service management and PSA platform administrationDeveloping and customizing ServiceNow applications
Required SkillsITSM, PSA tools, ticketing, billingJavaScript, ServiceNow scripting, ITSM
Work EnvironmentManaged service providers, MSPsLarge enterprises, IT departments
CertificationsAutotask certifications, ITILServiceNow certifications, ITIL

Autotask Psa specialists focus on managing IT service delivery and PSA platform administration, while ServiceNow Developers primarily customize and develop applications within the ServiceNow platform. Both roles require ITSM knowledge and certifications like ITIL, but they serve different functions within IT service management environments.

What are popular job titles related to Autotask Psa jobs in New York? For Autotask Psa jobs in New York, the most frequently searched job titles are:
What job categories do people searching Autotask Psa jobs in New York look for? The top searched job categories for Autotask Psa jobs in New York are:
What cities in New York are hiring for Autotask Psa jobs? Cities in New York with the most Autotask Psa job openings:
Autotask Psa jobs near you
Infographic showing various Autotask Psa job openings in New York as of May 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 75% In-person, and 25% Hybrid job distribution.
Level II Technician

Level II Technician

TeamLogic IT

Staten Island, NY • On-site

$60K - $90K/yr

Full-time

Posted 29 days ago

Job description

Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities
  • Competitive Compensation
  • People First Culture

Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily.
IT Technician II Responsibilities:
  • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
  • Provisioning and system setup for new hires.
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Establishing good relationships with all departments and colleagues.
  • Valid Driver License and ability to drive to customer locations when required.
  • Ensuring company safety and security standards are met.

IT Technician II Requirements:
  • College diploma or university degree in the field of Computer Science and/or 3 years equivalent work experience.
  • Office 365 administration experience.
  • Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016 and later, and Mac OS.
  • Active Directory knowledge is required
  • Knowledge and understating of networking devices and appliances.
  • NinjaOne RMM and Autotask PSA Experience a plus
  • Valid Driver License and ability to drive to customer locations when required.
  • CompTIA A+ and/or CompTIA Network+ preferred (proof of up to date certifications required

Compensation: $60,000.00 - $90,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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