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Msp Mac Jobs in New York (NOW HIRING)

Desktop Support Engineer - Boston We're a mid-sized MSP based in New York City. We support clients ... Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business ...

About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them ... Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business ...

Desktop Support Engineer

Manhattan, NY · On-site

$50K - $75K/yr

About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them ... Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business ...

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows and Mac OS Hybrid Technical Support position to support clients on a full-time basis. Onsite client ...

About the Role WereseekinganexperiencedDesktopSupportEngineerwith a strong MSP background ... Resolvedesktop and end-user issues (Windows, Mac, Microsoft 365,virtual desktop,and business apps)

Service Desk Analyst

Manhattan, NY

$22.50 - $30.75/hr

Experience working within a Managed Service Provider (MSP). * Familiarity with ITIL v4 concepts. * Exposure to Azure. * Experience supporting Apple/Mac-based environments. * Experience supporting ...

Service Desk Analyst

Manhattan, NY · On-site

$22.50 - $30.75/hr

Experience working within a Managed Service Provider (MSP). * Familiarity with ITIL v4 concepts. * Exposure to Azure. * Experience supporting Apple/Mac-based environments. * Experience supporting ...

Service Desk Analyst

Manhattan, NY · On-site

$22.50 - $30.75/hr

Experience working within a Managed Service Provider (MSP). * Familiarity with ITIL v4 concepts. * Exposure to Azure. * Experience supporting Apple/Mac-based environments. * Experience supporting ...

MSP management system alerts and notifications * Service ticketing system ADDITIONAL DUTIES AND ... Mac OS X Server Group Policies Providing support to end users Managed switches NAS SAN Batch ...

MSP management system alerts and notifications * Service ticketing system ADDITIONAL DUTIES AND ... Mac OS X Server Group Policies Providing support to end users Managed switches NAS SAN Batch ...

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Msp Mac information

See New York salary details

$11

$49

$89

How much do msp mac jobs pay per hour?

As of May 28, 2026, the average hourly pay for msp mac in New York is $49.45, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $63.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MSP Mac (Managed Service Provider Mac Support) technician, and why are they important?

To thrive as an MSP Mac technician, you need strong expertise in macOS systems, troubleshooting, and network fundamentals, usually supported by relevant IT certifications or experience. Familiarity with tools like Jamf, Apple Remote Desktop, and ticketing systems is essential for managing and supporting client environments. Excellent communication, problem-solving skills, and the ability to work independently or as part of a team help you deliver outstanding client support. These skills ensure rapid issue resolution, client satisfaction, and efficient management of Apple-based IT infrastructures.

How does an MSP Mac technician typically collaborate with other IT team members to resolve client issues?

As an MSP Mac technician, you’ll regularly work alongside Windows specialists, network engineers, and help desk staff to resolve multi-platform client issues. Collaboration often involves ticketing systems, joint troubleshooting sessions, and sharing expertise to ensure clients’ Apple devices integrate seamlessly in mixed environments. Strong communication skills and a willingness to document solutions are essential, as you’ll often need to explain Mac-specific best practices to colleagues who may be more familiar with other platforms.

What are MSP Mac professionals?

MSP Mac professionals are IT specialists who work for Managed Service Providers (MSPs) and focus on supporting Apple Mac computers and related devices in business environments. They handle tasks such as setting up, managing, and troubleshooting Mac hardware and software, ensuring security, and integrating Macs with other systems. Their expertise helps organizations efficiently maintain and secure their Apple technology, allowing employees to stay productive and minimizing downtime.

What is the difference between Msp Mac vs Msp Technician?

AspectMsp MacMsp Technician
CertificationsApple Certified Mac Technician (ACMT)CompTIA A+, Apple Certified Mac Technician (ACMT)
Work EnvironmentApple retail stores, authorized service providers, corporate ITIT service providers, corporate IT departments, repair shops
Industry UsagePrimarily Apple-focused environmentsMixed environments including Windows and Mac
Job FocusDiagnosing and repairing Mac hardware/software issuesSupporting and troubleshooting various IT hardware/software, including Macs

While both roles involve working with Mac systems, Msp Mac specialists focus specifically on diagnosing and repairing Mac hardware and software, often holding Apple certifications. Msp Technicians may work with a broader range of IT equipment, including Macs, but their scope includes multiple platforms. The choice depends on whether the role is specialized in Apple products or more general IT support.

What job categories do people searching Msp Mac jobs in New York look for? The top searched job categories for Msp Mac jobs in New York are:
IT Senior Support Engineer (MSP)

IT Senior Support Engineer (MSP)

Bowman Williams

Manhattan, NY • On-site, Remote

$75K - $95K/yr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Get AI-powered advice on this job and more exclusive features. This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $75,000.00/yr - $95,000.00/yr IT Senior Support Engineer (MSP) – Local Remote NYC | $75K–$95K If you're an MSP engineer who loves autonomy, solving problems creatively, and working with a diverse mix of clients, this is a rare opportunity you'll want to explore. This cybersecurity-focused MSP operates with a unique blend of creative energy, technical excellence, and true freedom. The culture is built around trust, initiative, and continuous growth — no PTO tracking, paid ongoing training, and even a $1,000 home office setup credit .

Engineers here are empowered to do their best work without micromanagement, and clients range from architecture firms to nonprofits to financial institutions. The team is expanding its NYC presence and looking for a resourceful, well-rounded Tier 2/3 Sr. Support Engineer who is great with people, strong technically, and excited to work independently while still being part of a supportive team.

Senior Support Engineer Day to Day: Provide remote and occasional onsite support across Mac & Windows environments Troubleshoot hardware/software issues (workstations, mobile devices, peripherals) Serve as a M365 Global Administrator and support the full Microsoft Suite including SharePoint, Exchange Online, Intune Assist with cloud migrations (hybrid and full cloud) Assist with light project work (network setups, server deployments, VoIP migrations) What You Bring Experience supporting both Mac & Windows in a professional setting (MSP preferred) Experience assisting with cloud migrations Experience configuring and supporting networks Experience supporting M365 as a global admin Local to the NYC metro area with reliable transportation for client visits as needed $1,000 home office setup credit (chair, desk, monitors, etc.) True autonomy — work from wherever you perform best Flexible maternity/paternity leave Unlimited PTO 401(k) with nonelective employer contributions (immediately vested) Short-term & long-term disability Paid certifications and professional development Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Bowman Williams by 2x #J-18808-Ljbffr